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Conference jamin::pathworks32

Title:Digital PATHWORKS 32
Moderator:SPELNK::curless
Created:Fri Nov 01 1996
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:337
Total number of notes:1612

247.0. "PW32 and WNT 4.0 foreign languages" by BARNA::DSMAIL () Tue Apr 22 1997 14:18

    hello all !
    
    I have a customer with a lot of problems with excursion v3.0
    
    1  When creating icons (short cuts) for excursion app`s these dont
       appear. (he is using NT 4.0 spanish)
       I tested it with US version with no problem 
       The fact is that the related file goes to a path including the
       directory "Start Menu", in the Spanish version this directory is
       called "Menu de Inicio"
       Question Is Pw32 supported for foreign WNT versions ?
    
    2  When starting $create/term/detch he gets the following error :
       #1,request=install colormap, error=badcolor
    
    3  When login out from decterm session he gets the following error :
       #1,request=getprperty,error=badwindow
    
       Question : Could Problems 2 and 3 be related to the national version
       as in issue 1
    
                        	thanks in advance
    						Jose Burgues @zqo
    
    			
     
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247.1PEACHS::GHEFFDo you feel like swimming?Wed Apr 23 1997 12:179
    2 and 3 are usually not serious problems.  Is there really a problem or
    is the customer just seeing them in the log and wondering about them?
    Just from looking at them, I'd guess that the customer is running the
    Motif window manager.  Those messages are usually seen when mwm is
    running and they are usually not fatal.
    
    I have no experience with Spanish NT so I can't answer #1.
    
    #Gary
247.2ok , but why?BARNA::DSMAILWed Apr 23 1997 13:3712
     
    You are right, in fact the customer is no having any missfunction
    But I wonder Why with previous versions he didnt get any error ?
                 Why my system doesnt show any error running the same
                 $create/term/detach ?
    Customer is wondering too !
    
    about 1 --> solved , installing excursion without choosing spanish
                language , just english
    
    
    						thanks.   Josep
247.3PEACHS::GHEFFDo you feel like swimming?Wed Apr 23 1997 14:475
    Are you running mwm?  You probably won't see these messages if you're
    not running mwm.  I don't know why the customer is seeing them all of
    the sudden, but I surely wouldn't worry about them.
    
    #Gary
247.4colors are the problemBARNA::DSMAILThu Apr 24 1997 08:5014
    
    GARY
    
    You are right , I am not using mwm
    
    But behind the bad color message , we belived was the reason for the
    only real problem the customer has. "The colors that excursion v7.0
    shows for the customer pictures, are different form the ones he saw
    with previous releses
    
    		Any configuration issue ?
                                   
    						Thanks   Josep
     
247.5PEACHS::GHEFFDo you feel like swimming?Thu Apr 24 1997 09:325
    There are some color problems with eXcursion 3.0, particularly if the
    PC is set for color depths higher than 8 planes (256 colors).  Please
    be more specific about what the customer is seeing.
    
    #Gary
247.6New colors descriptionBARNA::DSMAILFri Apr 25 1997 10:2718
    Hello Gary
    
    Here comes some more info with the customer colors issue:
    
    Customer description translation:
    
    In general all the colors are more pale, some are changed , for example
    blue becomes white, red becomes gray, yellow lines graphs on blue
    foreground are seen as pale yellow with white foreground (very
    difficult seeing).
    
    working with 256 colors instead of 65,536 ---> no problem 
    working with 32,768 --> same problem
    
    Please ask for more info if you need
    
    					thanks in advance   Josep
    
247.7video driver ?BARNA::DSMAILWed Apr 30 1997 14:289
    
    hello !
    
    Some where in the intranet I read that since version 2.1 more than 256
    colors were supported by eXcursion , but problems could appear due
    to video drivers , this could be the reason for the Matrox Millenium
    the customer has , not working with NT but with wfw did.
    
    					Thanks for your patience.   Josep
247.8JAMIN::OSMANEric Osman, dtn 226-7122Wed Apr 30 1997 17:098
    
    For the upcoming tima excursion release, the color problem on
    windows 95 has been fixed.  (do you see color problems on nt too ?)
    
    As for problems with icons in spanish, spanish is not listed as a
    supported language for excursion v3.0.
    
    /Eric