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Conference jamin::pathworks32

Title:Digital PATHWORKS 32
Moderator:SPELNK::curless
Created:Fri Nov 01 1996
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:337
Total number of notes:1612

235.0. "PW 32 and License Problem in mixed client networks with PW DOS/Win V5 and V6" by NNTPD::"[email protected]" (SEAN NATION) Wed Apr 16 1997 15:03

I have been asked by two customers to explain what may be related problems.

CUSTOMER#1

Has PATHWORKS VMS 5.0 server
Windows 3.x and Windows 95 clients
PATHWORKS DOS & Windows Version 5 and 6 on clients.
QM-0TLAA-A* (CCS) licenses

She added 4 new Windows 95 PCs
She is using the PATHWORKS 6.0 software on them.
She was advised to get QP-5LWAA-A* (enterprise integration client) Licenses
These are the replacement option for QM-0TLAA-A*

Because of the mixture of client-based licenses in her network, she claims
that the server won't accept these new "version 7.0" licenses.

The only way she can get it all to work,is to use her exising CCS
licenses(version  5 and 6
on the client side) and manually reallocate them - which she says is not
practical.

She has had no problems until now.


CUSTOMER#2

Exact same set-up.
He wanted to add three PCs.
He was sold QM-5LKAA-C* upgrade licences.
(However, he was not upgrading and didn't want PW32 - at least for the present
- on his
additional PCs: therefore I think the reseller made an error in selling him
the QM-5LKAA-C*
licenses)
Anyhow, his server wouldn't accept the new licenses.
He told me all he wanted to do was to buy the equivalent of 3 CCS licenses for
his new
Windows 95 / PATHWORKS V6 DOS & Windows PCs.
I told him to order QP-5LWs, but now I'm wondering if this is correct: that is
I'm wondering
if there's an exception to the CCS --> Enterprise Integration Client License
replacement .


QUESTION
========
Is there a problem with mixed client environments (eg windows 3.x and 95 with
different 
versions of PATHWORKS for DOS & Windows) and the new PATHWORKS licenses ?

Or is thre a problem in general when a customer continues to use the old media
with the 
new licenses (I know this is not meant to be the case) ?
(I have been through all the stuff about the differences between QM-0TL and
QM-5LK and 
QP-5LW etc with these customers, and they seem to understand everything).

SEAN NATION
PRE-SALES TECHNICAL SUPPORT
DIGITAL 
GALWAY
[Posted by WWW Notes gateway]
T.RTitleUserPersonal
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235.1VMSNET::DEFIANT::s_voreSmile, Mickey's watching! [email protected]Wed Apr 16 1997 15:3725
> Because of the mixture of client-based licenses in her network, she claims
> that the server won't accept these new "version 7.0" licenses.

I'm not sure what this means -- that the license server won't
accept them (which isn't true) or that the file server (really
the license registrar) won't accept them when the client tries
to make a connection - which is correct.  

> Anyhow, his server wouldn't accept the new licenses.

same comment as above

> He told me all he wanted to do was to buy the equivalent of 3 CCS licenses 
> for
> his new
> Windows 95 / PATHWORKS V6 DOS & Windows PCs.
> I told him to order QP-5LWs, but now I'm wondering if this is correct: > 
that is

QP-5LWAA-A* is the current replacement for CCS; it includes 2 licenses - 
both a PWLMXXXFP05.00 to allow access to your PW v5 & earlier servers 
and a PWXXWINAT07.00 to grant the right to use PW 7.0 or earlier client 
software.  


235.2Wrong license...DELNI::GORCZYCAPATHWORKS Prod/Bus MgmtWed Apr 16 1997 18:47106
re: .0

Customer #1:

   ... she claims
   that the server won't accept these new "version 7.0" licenses.
>>>
>>> That is *exactly* true!  If a customer tries to use a PATHWORKS 32, V7.0
>>> license (PWXXWINAT07.00) to access a server, they will be rejected...
>>> *because* that license does not grant rights to the server.
>>>
   The only way she can get it all to work,is to use her exising CCS
   licenses
>>>
>>> Though it *is* true that a CCS license will work, it is *not* true that 
>>> using a CCS license is the *only* way she can get it to work.
>>>
>>> When she received her QP-5LWAA-Ax license packages, she received
>>>
>>>	a) DIGITAL PATHWORKS 32, V7.0 System license(s) [PWXXWINAT07.00]
>>>	b) PATHWORKS V5.0 (LAN Manager) Designated Access license(s) 
>>>	                                                     [PWLMXXXFP05.00]
>>>	c) TeamLinks V2.7 Mail for Windows System license(s)
>>>	d) DIGITAL MAPI Driver for ALL-IN-1, V1.0 System license(s)
>>>	e) A cover letter explaining how to use the Designated Access license
>>>	   with existing PATHWORKS clients
>>>
>>> The 2 items that she needs to solve her problem are (e) and (b).  In fact,
>>> that's why we wrote (e), strangely enough.
>>>

CUSTOMER#2

  He wanted to add three PCs.
  He was sold QM-5LKAA-C* upgrade licences.
  (However, he was not upgrading and didn't want PW32 - at least for the present
  - on his
  additional PCs: therefore I think the reseller made an error in selling him
  the QM-5LKAA-C*
  licenses)
>>>
>>> Well, I can see that you're on the right track here.  It's *illegal* to use
>>> and upgrade license on a client that doesn't also have an initial license
>>> (virtually) assigned to it.   Put another way, for every upgrade license
>>> that is put in use, an initial license must be taken out of use.  (Clearly
>>> written up in the terms and conditions of *every* DIGITAL license.)
>>>

   Anyhow, his server wouldn't accept the new licenses.

>>> Same as above.  A PW32 license does *not* grant rights to servers.

  He told me all he wanted to do was to buy the equivalent of 3 CCS licenses for
  his new
  Windows 95 / PATHWORKS V6 DOS & Windows PCs.
  I told him to order QP-5LWs, but now I'm wondering if this is correct: that is
  I'm wondering
  if there's an exception to the CCS --> Enterprise Integration Client License
  replacement .
>>>
>>> You told him the right thing.  As in all the Sales Updates that we published
>>> on this matter, the QP-5LW... replaces the LAN Manager-based CCS licenses.
>>>


  QUESTION
  ========
  Is there a problem with mixed client environments (eg windows 3.x and 95 with
  different 
  versions of PATHWORKS for DOS & Windows) and the new PATHWORKS licenses ?
>>>
>>> No.  But there *is* a problem trying to use a license that only grants
>>> rights to use PATHWORKS 32, V7.0 software (...well, it also grants rights
>>> to use older versions of PATHWORKS client software too...as per the terms
>>> and conditions) to access PATHWORKS servers.  If you understood the old
>>> PATHWORKS licenses, the PATHWORKS 32, V7.0 license is a *CNS* license...not
>>> a *CCS* license.

  Or is thre a problem in general when a customer continues to use the old media
  with the 
  new licenses (I know this is not meant to be the case) ?
  (I have been through all the stuff about the differences between QM-0TL and
  QM-5LK and 
  QP-5LW etc with these customers, and they seem to understand everything).
>>>
>>> The problem is that customers are not reading the cover letters and are
>>> simply assuming that the PW32 license is a replacement CCS license.  
>>>
>>> It's not.
>>>
>>> Please take another look at the PATHWORKS Business Practices Advisory 
>>> Package published in VTX or WEB IR and ask customers to read the coverletter
>>> that is shipped with their new license packages.
>>>
>>> The key is that the license they need to access their servers is the
>>> Designated Access (formerly called the FPA) license (PWLMXXXFP05.00) and the
>>> license that gives them legal access to their PATHWORKS client software is
>>> now the PATHWORKS 32 System license (PWXXWINAT07.00).  
>>>
>>> They need to use the Designated Access license for license management, but
>>> don't need the System license...technically.  Legally, they need both if 
>>> they are using both client and server PATHWORKS code.
>>>
>>> 
>>> John