| Title: | Digital PATHWORKS 32 |
| Moderator: | SPELNK::curless |
| Created: | Fri Nov 01 1996 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 337 |
| Total number of notes: | 1612 |
We've a customer running WNT V4.0 (Dell GX Pro Pentium 200) and having
problems with the PW32 licensing agent. Seems it's not even attempting
to request a license.
We run pnlcfg and it gets a license, but then when he tries to connect,
he gets the "No more connections..." error, server logs "No server
license.. - access denied". We look at the PW event log on the NT
client - no "Presenting license ..." message.
He can deinstall the PW32 license agent and install the PATHWORKS v4.1b
license bits and have no problems.
The problem only occurs on this one NT client; other NT clients aren't
having the problem.
Ideas?
We've been battling this one for a few weeks now (it's a "boss's" PC),
had the local office on-site but they couldn't fix it, so we're close
to IPMT'ing (will have sniffer traces).
Paul
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 234.1 | More Info Please | GIDDAY::argus.stl.dec.com::Harkness | Thu Apr 17 1997 03:01 | 16 | |
Paul, You might like to tell us some more about the problem, like what licenses are you requesting and possibly adding the pathworks event log to the end of your note. I have recently seen a situation where the license requestor would only request one license at a time. So just try to get the PWLMWNTCC04.01 by its self. I have not followed this up at the moment. Regards, Greg Harkness Sydney CSC | |||||
| 234.2 | JAMIN::WASSER | John A. Wasser | Thu Apr 17 1997 11:37 | 8 | |
> We've a customer running WNT V4.0 (Dell GX Pro Pentium 200) and having > problems with the PW32 licensing agent. Seems it's not even attempting > to request a license. A good first step is to ask the customer to email a copy of the PATHWORKS Event Log. That will indicate the versions of the components being run, the order in which they are run and any problems encountered. | |||||
| 234.3 | VMSNET::P_NUNEZ | Thu Apr 17 1997 11:49 | 26 | ||
I know, not much to go by. I got dragged into the middle of it...
Anyway, here's what I know (traces and logs on the way):
pw/nt v4.1b kit License bits (only) installed
Installed pw32 - it deleted the 4.1b license setup, installed
DECnet/LAT/VT320/License Agent.
Rebooted and got connected; but this was because he was still in
the pwrk$license_r cache (when 4.1b bits were installed)/
24-hours later, he can't connect (no more connections...)
Reboot client; doesn't request a license; log shows no evidence of
license being requested, yet license service is started
Run pnlcfg, make a mod to screen, it requests and obtains license.
Try to connect - can't (no more connections)
Check event log - no "presenting license" messages
De-install pw32, install 4.1b license bits, and all's fine again.
5 other NT 4.0 clients (same hardware/network inteface) upgraded
w/o a hitch.
We've tried some variations on the above - ie, restart the server to
get the client out of the license registrar cache. No luck.
Paul
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