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Conference jamin::pathworks32

Title:Digital PATHWORKS 32
Moderator:SPELNK::curless
Created:Fri Nov 01 1996
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:337
Total number of notes:1612

221.0. "wxserver crash after login via login box or end session" by ZUR01::JAUNIN (www2000: click and dispair) Mon Apr 14 1997 11:10

Cross posted in eXcursion conf:

Customer tested new PW32 kit under NT4.0 on an Intel- and an AXP PC. He
has two VMS hosts 6.2-1H3 and 5.5-2, Motif 1.2-3 DECnet and no UCX.

He did a vanilla PW32 installation. He never had problems with older PW and
eXcursion versions. I could not reproduce the problem here neither on an Intel-
nor an AXP 4.0 system. 

He gets the login box (decw$startlogin) but after login he never gets the
session manager and the the wxserver.exe crashes with a doctor watson message.

If he gets the session manager (decw$session) directly all works fine until he
quits the session. Then wxserver.exe also crashes.

In the decw$sm.log he gets:

  Error -1 calling XSMEImpersonateUser
  XIO:  fatal IO error 65535  on X server "WSA8:"
        after 1224 requests (1221 known processed) with 15 events remaining.
  Xlib io erro
  error detected: non-translatable vms error code: 0x20EC
  %system-f-linkdiscon, network partner disconnected logical link

I also have a trap file from the try through the login box but I don't know if
there is that much information in it:

   CRASHY::DISK$USER2:[000000.PUBLIC.EXCURSION]38852_TRAP_BALZ.TRP  (48.330)

I hope to get some hints here. Otherwise what additional information is needed
to elevate the problem.

Thanks
andre
T.RTitleUserPersonal
Name
DateLines
221.1JAMIN::OSMANEric Osman, dtn 226-7122Fri Apr 25 1997 18:2910
    
    Does your trap file reproduce the crash ?
         
    This problem sounds similar to qar 507 entered by me the other day.
    I labeled that qar "medium" since for me it only occurred during
    quitting a cde session.  If you believe the problem happens during
    startup of (any kind of) excursion session, then clearly the qar needs
    to be higher priority.
    
    /Eric
221.2yes,...ZUR01::JAUNINwww2000: click and dispairWed Apr 30 1997 07:0153
I can reproduce the problem here from my PW32 client to my Motif 1.2-4 Alpha. I
also went to the customer with my machine. We now have a matrix where it works
or not...

We also have IRIS traces and a TRAP file from my configuration. With all this I
opened an IPMT...thanks so far...

andre

-\_--------+-----------+----------+----------+----------+
   \_ Host ! AXP cust  !VAX cust  !AXP mine  ! VAX mine !
     \_    ! 6.2-1h3   !5.5-2     !6.2-1H3   ! 6.2      !
Client \_  ! Mot 1.2-3 !Mot 1.2-3 !Mot 1.2-4 ! Mot 1.2-4!
---------\_+-----------+----------+----------+----------+
           !           !          !          !          !
Alpha cust !           !          !          !          !
WNT 4.0    !   crash   !  crash*  !   n.a.   !    n.a.  !
PW 7.0     !           !          !          !          !
-----------+-----------+----------+----------+----------+
Intel cust !           !          !          !          !
WNT 4.0    !   crash   !  crash   !   n.a.   !    n.a.  !
PW 7.0     !           !          !          !          !
-----------+-----------+----------+----------+----------+
Intel cust !           !          !          !          !
WNT 3.51   !           !          !          !          !
PWnt 4.1   !   works   !  works   !   n.a.   !    n.a.  !
eXcursion  !           !          !          !          !
2.1.309    !           !          !          !          !
-----------+-----------+----------+----------+----------+
Intel mine !           !          !          !          !
WNT 4.0    !   crash   !  crash*  !  crash*# !   works# !
PW 7.0     !           !          !          !          !
-----------+-----------+----------+----------+----------+
Intel mine !           !          !          !          !
WNT 4.0    !    n.a.   !   n.a.   !  works   !   works  !
TCPIP      !           !          !          !          !
-----------+-----------+----------+----------+----------+
Intel mine !           !          !          !          !
WNT 3.51   !           !          !          !          !
PWnt 4.1   !    n.a.   !   n.a.   !  works   !   works  !
eXcursion  !           !          !          !          !
2.2.451    !           !          !          !          !
-----------+-----------+----------+----------+----------+

* = IRIS Trace 
# = TRAP File (CRASHY::DISK$USER2:[000000.PUBLIC.IPMT]BALZ*.TRP)

The interpretation of the matrix is not very clear. On
one side we could say that it has to be a problem with
PW32 since it works with TCPIP/excurs3.0 but on the
other hand it works with DECnet/excur3.0 at our office
to the particular VAX host...