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Conference noted::seal

Title:SEAL
Moderator:GALVIA::SMITH
Created:Mon Mar 21 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1989
Total number of notes:8209

1804.0. "DNS timouts on AVFW NT 1.1" by LUX06::GLOESENER () Tue Feb 18 1997 06:57

    A customer is experiencing the following problem with AVFW NT V1.1:
    
    While trying to connect to some WWW servers he gets an error stating:
    
    Host name invalid in proxy request (HTTP status code: 404)
    
    The second attemt (Repload) does normally work.
    
    This seems to have to do with a DNS timeout which is too short.
    Checking with NSLOOKUP on the firewall I do get also some timeout
    messages and then it aborts. Requerying does give the correct
    result.
    
    Is there a way to increase the query timeout value, or another
    workaround or source for this phenomen ?
    
    Thanks,
    Gast
        
T.RTitleUserPersonal
Name
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1804.1look at note 1693BACHUS::ROELANDTSWa d'es ma da ve ne stuutTue Feb 18 1997 09:3610
    
    Gaston,
    
    Look at note 1693, we have a same issue with another customer in Sweden
    regarding this. Chris works on this.
    
    Rgds,  
    
         Guy
    
1804.2Loads of people have the problemSIOG::JORDANWed Feb 19 1997 04:4912
    Hi,
    
    I discovered this on a site and entered a note (using the customers
    name) in the AltaVista support forums on 28th Jan. Go have a look at
    http://support.altavista.software.digital.com in the firewall forum
    (Note 318). You will see that many other people have this problem.
    AltaVista engineering are meant to be investigating this problem.
    
    Regards
    
    Brian
    
1804.3Add the forwarders lineNETRIX::"[email protected]"Scott EstabrooksWed Feb 19 1997 17:3925
The fundamental timeout is presumably happening on the internal DNS server.  
Most DNS implementations do not support a timeout value (Microsoft DNS is one
that does support it), as it ties down all applications that use it to the 
same timeout value.  Ideally it is the responsibility of the application 
(e.g. web server) to resend the query if it doesn't get a response on the 
first try, since they know what is an acceptable timeout value for the 
application.  If it is indeed the internal DNS server that concerns you, add 
the firewall host to the forwarders line two or more times.  This will cause 
it to retry the query if it timeouts the first time.  If you are running MS
dns
on the internal server, you can set the
HKEY_LOCAL_MACHINE\\System\currentcontrolset\services\dns\forwarder timeout.

If the firewall concerns you, then you can add the internal dns server to the 
name server list twice.  I suspect that the root of the problem is the
internal
server, as it is the one that has to wait the longest, and has to give the 
response to the application.

There are no current plans to add a timeout to the NT firewall dns.  This is 
a common workaround for the problem (assuming your dns is set up correctly
otherwise).

ScottE
[Posted by WWW Notes gateway]
1804.4problem description and workaroundBACHUS::ROETSChris RoetsMon Feb 24 1997 05:025
    They actual problem is discribed in notes 1778.
    It is a real bug in the AFWNT name-server
    
    There is also a workaround for this problem in this notes-file
    Chris