| Title: | "ASK THE WIZARDS" |
| Moderator: | QUARK::LIONEL |
| Created: | Mon Oct 30 1995 |
| Last Modified: | Mon May 12 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 1857 |
| Total number of notes: | 3728 |
Return-Path: "VMS001::WWW"@vms001.das-x.dec.com Received: by vmsmkt.zko.dec.com (UCX V4.1-12, OpenVMS V6.2 VAX); Wed, 19 Feb 1997 18:51:10 -0500 Received: from vms001 by mail12.digital.com (8.7.5/UNX 1.5/1.0/WV) id SAA21044; Wed, 19 Feb 1997 18:44:17 -0500 (EST) Date: Wed, 19 Feb 1997 18:45:22 -0500 Message-Id: <[email protected]> From: "VMS001::WWW"@vms001.das-x.dec.com (19-Feb-1997 1845) To: [email protected], [email protected], [email protected] Subject: Ask the Wizard: '[email protected]' X-VMS-To: [email protected] Remote Host: (null) Browser Type: Mozilla/3.0 (Win95; I) Remote Info: <null> Name: David Nichols Email Address: [email protected] CPU Architecture: Alpha Version: v 6.1 Questions: We use 2.1G Hawk IIXL Seagate Hard drives for our system drives. We order spare drives that are supposed to be low level formatted for VMS, but when we install them, we get a Fatal Drive Error. Is there a utility for performing a low level format on these drives? We had heard that formatting them was performed on by DEC. Any information on this subject would be great and thank you in advance. Dave Nichols [email protected]
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 1617.1 | Contact Drive Vendor For Assistance | XDELTA::HOFFMAN | Steve, OpenVMS Engineering | Thu Feb 20 1997 16:15 | 20 |
You will want to contact the drive vendor for this assistance. Storage diagnostics -- diagnostic software thats write low-level formating information onto an `unformatted' disk -- are available for purchase from DIGITAL. DIGITAL's service organization can also often be retained to perform necessary disk formatting. Contact the drive vendor, or contact the local DIGITAL service office for assistance rewriting the format. If you wish to purchase the diagnostics, you will want to contact 1-800-DIGITAL or your local DIGITAL office. Be aware that there may be configuration, firmware, cabling, drive settings, or drive compatibility issues -- there may be more than the low-level drive format involved in this problem. (`System integration', generic device support, and device testing can be a rather involved and potentially expensive process.) | |||||