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Conference star::wizards

Title: "ASK THE WIZARDS"
Moderator:QUARK::LIONEL
Created:Mon Oct 30 1995
Last Modified:Mon May 12 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1857
Total number of notes:3728

1562.0. "Open: config of TCP/IP for VMS 3.3?" by STAR::JKEENAN () Tue Feb 11 1997 08:40

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Date: Mon, 27 Jan 1997 17:58:44 -0500
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From: "VMS001::WWW"@vms001.das-x.dec.com (27-Jan-1997 1758)
To: [email protected], [email protected], [email protected]
Subject: Ask the Wizard: '[email protected]'
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Name: Drew McMillon
Email Address: [email protected]
CPU Architecture: Alpha
Version: v 6.2
Questions: 

Dear Mr. Wizard,

How are TCP/IP Services for VMS V3.3 (UCX) configured for
Passive ftp (OpenVMS Alpha V6.2)?

FTP works for some of our VAX and Alpha internet clients.
They are sending us files using FTP.  Other clients are
presented with the message

"Can't build data connection for node xxx.xxx.xxx.xxx"

(xxx.xxx.xxx.xxx is the clients internet address.)

Does this error message ring a bell?  Current theories
are that this message comes from Multinet/TGV TCP/IP
software.  Or the remote client may have some security
enabled.  (Remote System Management is minimal.)

The unsuccessful ftp clients are able to invoke ftp to 
our system, enter a username and a password successfully.
The error message appears when they enter the 
put <filename> command.

Thanks for listening.

Drew McMillon

T.RTitleUserPersonal
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1562.1Details LackingXDELTA::HOFFMANSteve, OpenVMS EngineeringTue Feb 11 1997 13:5430
   The current release of Digital TCP/IP Services (UCX) is V4.1 ECO 3
   (or later).  Please upgrade.

   The exact failure sequence is not clear from your note -- if these
   are inbound or outbound FTP connections, and what IP packages other
   than UCX are involved, and if there is any pattern to the failure.

   You will need to become familar with the network topography at the
   sites that are failing -- are there firewalls involved? -- and try
   to determine why the sites are failing.

   Also be aware that recent versions of OpenVMS and UCX support the
   COPY/FTP command, when configured per the documentation.

   And look in the SYS$SYSDEVICE:[UCX$FTP]UCX$FTPD.LOG -- check the SYSUAF
   for the receiving (remote?) system for the exact location -- for any
   errors reported by the receiving system.  (Or look in the log file for
   whatever IP package is running on the remote system.)

   The FTP codes use the following general rule for the portion of the
   connection processing that generates the error:

        1XX - "preliminary", setup codes
        2XX - "completion", final (ending) codes
        3XX - "continue", dialogue type codes
        4XX - "transient", codes not related to anything really
        5XX - "error", final (error) codes