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Conference star::wizards

Title: "ASK THE WIZARDS"
Moderator:QUARK::LIONEL
Created:Mon Oct 30 1995
Last Modified:Mon May 12 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1857
Total number of notes:3728

1532.0. "Open: source for this printing error?" by STAR::JKEENAN () Tue Feb 11 1997 08:23

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Date: Fri, 7 Feb 1997 10:48:31 -0500
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From: "VMS001::WWW"@vms001.das-x.dec.com (07-Feb-1997 1048)
To: [email protected], [email protected], [email protected]
Subject: Ask the Wizard: '[email protected]'
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Name: Roger Wyatt
Email Address: [email protected]
CPU Architecture: Alpha
Version: v 6.2
Questions: 

When I print to a LAT print queue attached to an EPS2 I get the
following error;

 Entry  Jobname         Username     Blocks  Status
  -----  -------         --------     ------  ------
      1  WELCOME         SYSTEM            2  Retained on error
       %PSM-E-WRITEERR, error writing !AS
       -LAT-F-NOMSG, Message number 01769FCC
         Submitted  5-FEB-1997 13:15:00.39 /FORM=LJET_PCL (stock=DEFAULT) 
         /PRIORITY=100
         File: _NOG$DKA300:[VMS$COMMON.SYSMGR]WELCOME.TXT;5
         Completed  5-FEB-1997 13:15:12.81 on queue CONTROL$2

I have an "identical" queue set up to print to another print server
and everything works OK. What's the problem?
T.RTitleUserPersonal
Name		DateLines
1532.1ALPLAT01_062 and ALPPRTS02_070XDELTA::HOFFMANSteve, OpenVMS EngineeringTue Feb 11 1997 11:0020
   PrintServers are not typically connected by LAT -- these printers use
   direct network connections via the DCPS (DECprint) software.

   Given the information in the posting, this appears to be an HP LaserJet
   printer, and not a Digital PrintServer.

   Please check the specific device at the LaserJet -- usually a DECserver,
   a LATprint, or a NIC (an integrated network adapter in the printer) --
   for problems.  In particular, check the revision of the NIC, as certain
   revisions of certain cards from certain vendors have problems in the
   LAT implementation.  (You will need to contact the NIC vendor for
   assistance.)

   Consider application of the ALPLAT01_062 and ALPPRTS02_070 patches, and
   try to duplicate the problem.  Both are available at Digital's web site.
   (The latter, in particular, appears to address a similar ABORT problem.)

   Failing this, contact Digital customer support.
1532.2%LAT-F-NOMSG, Message number 01769FCCMAZE::FUSCIDEC has it (on backorder) NOW!Wed Feb 12 1997 15:542
The message decodes to "%LAT-F-CONTIMEOUT, connection timed out, server not
available, or incorrect server name specified"