| Title: | DECpc _Portables |
| Moderator: | PCBUOA::GLANTZ |
| Created: | Wed May 08 1991 |
| Last Modified: | Thu Jun 05 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 2423 |
| Total number of notes: | 11059 |
Hi:
I have a customer "The New York State Police" who is in the
process of putting our Ultra Hinote II's with active matrix screens
into all of there patrol cars. the problem that they are having is that
so far they have had five of the screens go blank and had to send them
to laptop repair and the problem that was stated was that a fuse that
goes to the screen blows out. This has caused some concern for the
customer as to the reliability of the laptops! Is this something that
others have seen? The customer has put a four hundred thousand order
for the laptops on hold because of this. any help or input would be
greatly appreciated.
Thanks in advance
Paul Peplowski ALO
DTN:344-7228
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 2292.1 | contact | WKOL10::WALLACE | David Wallace, SBU Sales, @WKO | Fri Jan 31 1997 08:34 | 5 |
I would think you should be talking to PCBU Portables Engineering
Support on this - Richard Glantz would be a good contact.
Regards,
David.
| |||||
| 2292.2 | Problem and fix known | PCBUOA::GLANTZ | Fri Jan 31 1997 13:43 | 6 | |
Yes, this has been a problem. We know the solution, and we've got an
effort underway to take care of our customers.
I will ask someone in our group to produce a "white paper" that should
help you and other salespeople in the field.
| |||||
| 2292.3 | Any update | NNTPD::"[email protected]" | Eric Schott | Thu May 29 1997 14:56 | 4 |
Any update on this? [Posted by WWW Notes gateway] | |||||