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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

4323.0. "Local mail delivery problem" by WAYOUT::CLARKE () Thu Jul 07 1994 11:19

ALL-IN-1 V3.0-1, VMS V5.5-2

User sent first class mail to 3 other local users. Only one of the addressees
received the message.

- EM SH on the sender and recipients copy appears to be correct with correct
  distribution

- Sending user doesn't recall any oddities or messages at time of sending

- No record for this message appears in OA$MTI_LOG

- OA$MTI_ERR contains several of the 'device offline or unavailable' errors from 
  around the time of the problem

I have seen the last error before and this was caused by serious fragmentation
of the SDAF(s). I have asked the customer to check this.

This is a large (approx 3000 subscriber) mail system and this type of occurance
without explanation worries them.

Any ideas?

Thanks

Aston
UK CSC
T.RTitleUserPersonal
Name
DateLines
4323.1Start with logicals, mabe one got reassigned.NEWVAX::MZARUDZKII AXPed it, and it is thinking...Thu Jul 07 1994 13:2811
    
    re -.1
    
    device unavailable usually means a disk drive that is used by the
    shared area that ALL-IN-1 was trying to write to is no longer there.
    
    I would check ALL logical shared areas, make sure they point to
    "healthy" devices. And, make sure your "healthy" devices can be
    written to.
    
    -Mike Z.
4323.2Also check OA$LOG:OA$DAF_ERR.LOGIOSG::MAURICEEnd of the road for the Emerald CityThu Jul 07 1994 13:561