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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

4315.0. "Postscript documents through message router" by FAILTE::KELSAE::TODD (ET PHONE HOME) Tue Jul 05 1994 13:05

I have a problem with sending postscript documents as attachments through 
message router.  If I send a postscript document on the same ALL-IN-1 system 
when it is read is displays "can't display as postscript document".  When 
printed to a postscript printer it prints fine.  
If I send it to another office it goes through message router, when they 
read it they see all the postscript details that wouldn't be a problem but 
it appears to put a funny character as the beginning, it looks like a 
large,bold backward question mark.  To get these to print, have to file 
attached, edit document and remove this character so that %!PS-Adobe...  is 
the first line.

Question, what is causing this, and how can I stop it happening? 

Thanks

Liz
T.RTitleUserPersonal
Name
DateLines
4315.1Standard questions when PostScrpt mail goes wrongIOSG::MARSHALLA glitch in realityTue Jul 05 1994 17:2514
What is the filename extension, data type and handling at the sending end?
And at the receiving end?

What is the recipient's mail address?

What gateways, if any, does the message pass through?  For example, does the
recipient's MTS address direct their mail to MRGATE, and do they have VMSmail
autoforwarded back into ALL-IN-1?

ALL-IN-1 on its own doesn't add extra characters to message bodyparts. 
Something along the line is either performing an erroneous conversion, or losing
the fact that the bodypart is PostScript.

Scott
4315.2postscript printing problemOSPREY::KELSAE::TODDET PHONE HOMEWed Jul 06 1994 13:2623
The document was an Excel spreadsheet which had been printed to an 
Encasulated postscript file. test.ps.  This was then transferred into 
a folder and document using DT, RVC.  If you Read it the following is 
displayed "PostScript document type cannot be displayed"

The handling type is WPSplus.   This can be sent to a person on the 
same ALL-IN-1 system without any problem it is only when you use 
message router that there is a problem.   I can sent it to myself i.e 
create message TO: Todd  but if I sent it TO: TODD@EDO  thats when the 
problem arises. 

Sent to TODD@EDO results in when you read the document you see all the 
postscript details but with this backward question mark which needs to 
edited out before the document will print.   The handling type is 
still wpsplus.  If I change it to be PS it still prints out OK but you 
can't read it.

I can send you the mail if you want and you will see what I mean.

Hope this helps

Liz

4315.3Handling?IOSG::NEWLANDRichard Newland, IOSG, REO2-G/L2Wed Jul 06 1994 15:1510
What version of ALL-IN-1 are you using, and is it customized?

On an uncustomized ALL-IN-1 V3.0 system a DT RVC of a .PS file will not set 
the Document Handling to WPSPLUS.  A handling of WPSPLUS will cause 
ALL-IN-1 to process the document as a revisable type.  PostScript is a 
final-form document type, that is, it does not need to be formatted for 
printing.


Richard
4315.4mailing postscript documentsFAILTE::KELSAE::TODDET PHONE HOMEThu Jul 07 1994 13:4015
This is internal ALL-IN-1 which is well customised V3.0.  

If I go into ALL-IN-1 as nocustom, then do the document transfer its handling 
type is blank.  When I read it is gives we the same message about displaying 
postscript documents.

I have tried it with the handling type set to blank it works fine.

Don't know where it is picking up the wpsplus from but that seems to be what 
is causig the problem.

Still don't understand what the backward question mark is and why if it is 
doing the convert it should pick this up.

Liz