Conference iosg::all-in-1_v30

4306.0. "TRU & TRM Internal error in housekeeping procedure" by COPCLU::ELIN (Elin Christensen @DMO, DTN 857-2406) Thu Jun 30 1994 15:57

    While I was writing this, I found out what was wrong:
    The customer had an old OA$SM_FCVR.EXE from 1990 in OA$SITE_LIB_LLV.
    
    So, the problems are solved, but in case others run into them, this
    note might be useful anyway
    
    Elin
    
    A customer running ALL-IN-1 v3.0A and VMS v6.0 gets the following
    errors when running TRU and TRM:
    
    
    1. "!UL corrupt accounts were detected" in OA$SA logfiles
    --------------------------------------------------------
    - but no account names appear in the files
    
    
    TRU:
    ---
    Verification of Shared Mail Areas successfully completed
    
    !UL corrupt accounts were detected, they are:
    
    TRM:
    ---
    No errors were detected
    Verification of Shared Mail Areas successfully completed
    
    !UL corrupt accounts were detected, they are:
    
    
    
    2. "%SMJACKET-E- Internal error in housekeeping procedure"
    ---------------------------------------------------------
    It looks as if the procedures run through without problems, and when
    they have finished, this error message comes in the manager's logfile.
    
    
    TRU:
    ---
    %END_BATCH-I processing completed ok for %END_BATCH
    %SMJACKET-E- Internal error in housekeeping procedure
    %SMJACKET-I performing %SMJACKET exit and cleanup processing
    %SMJACKET-I close lockfiles
    %SMJACKET-I %SMJACKET facility exiting due to error
    %SMJACKET-E processing completed with an error for %SMJACKET
    
    TRM:
    ---
    %END_BATCH-I processing completed ok for %END_BATCH
    %SMJACKET-E- Internal error in housekeeping procedure
    %SMJACKET-I performing %SMJACKET exit and cleanup processing
    %SMJACKET-I close lockfiles
    
    %OA-I-LASTLINE, Submitting server MISCA::"73=" startup to batch...
    %OA-I-LASTLINE, Working...
    %OA-I-LASTLINE,
    %SMJACKET-I %SMJACKET facility exiting due to error
    %SMJACKET-E processing completed with an error for %SMJACKET
    
    
    3. Left side of output about accounts is missing
    ------------------------------------------------
    Example from TRM logfile:
    
    
    Beginning Phase 1 at 06:05 PM -- scanning users' personal file cabinets
    =======================================================================
    
    
    
     Cab at 06:05 PM
    ------------
    
         0  - 06:05 PM
    
    
    t 06:05 PM
    ------------
    
    .
    .
    AKP.WPL could not be found
    
    S26.WPL could not be found
    
    ZUH.WPL could not be found
    
    AER.WPL could not be found
    
       1354  - 06:10 PM
    
    
     file at 06:10 PM
    -----------------
    
    6:10 PM
    
    
    t 06:10 PM
    ==========
    
    Beginning Phase 3 at 06:10 PM
    =============================