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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

4261.0. "ALL-IN-1 v3.0 and declaser 2100+ prob" by BELFST::HARTE (Karen Harte) Wed Jun 15 1994 13:26


HI there,

A customer has a problem with his DECLASER 2100+ printer when he prints from 
ALL-IN-1 v3.1. When he prints an ANSI document using the LN03 printer Format 
style to the declaser it prints fine but when he specifies DECLASER printer 
format the document prints fine but he gets an extra page with an error 
message: ARGUMENT OUT OF BOUNDS, offending command is set paper tray.

He can print fine from VMS ( which is 5.5-2 ). 
He unfortunately does not have any postscript documents to test out!

Has anybody any ideas ?

Thanks,

Karen.

T.R	Title	User	Personal Name	Date	Lines
4261.1	ALL-IN-1 v3.0 and declaser 2100+ prob	IOSG::NEWLAND	Richard Newland, IOSG, REO2-G/L2	`Wed Jun 15 1994 15:00`	9
	How is the customer using ALL-IN-1 v3.1, because it hasn't been shipped yet? What version of ALL-IN-1 is being used? What is the Data Type and Handling of the document being printed? What is the definintion of the LN03 and DECLASER Format styles? Richard
4261.3	papre trays	BELFST::HARTE	Karen Harte	`Wed Jun 15 1994 17:52`	8
	The data type he uses is automatic=ansi. His tray setting is NOTRAY Also he has an LN06 with front and rear paper trays and if he prints to it using DECLASER format style he does not get the END-OF-JOB page with the setpapertray message. Any ideas?
4261.4	Data type of the document	IOSG::NEWLAND	Richard Newland, IOSG, REO2-G/L2	`Wed Jun 15 1994 18:03`	6
	I still need to know the Data Type and Handling of the document, which controls how ALL-IN-1 formats the document. This information is displayed when you select a document and do Gold-V(iew). Richard
4261.5	data type and handling	BELFST::HARTE	Karen Harte	`Thu Jun 16 1994 10:32`	12
	Hi Richard , The data type is WPSPLUS and there is nothing in the handling field. It is an ALL-IN-1 v3.0 starter Kit which has been installed so the format styles for the LN03 and DECLASER will be the defaults for this. Is this any help? KAren.
4261.6	So it's WPS-PLUS and not ANSI	IOSG::NEWLAND	Richard Newland, IOSG, REO2-G/L2	`Thu Jun 16 1994 14:52`	29
	You said in .0 that an ANSI document is being printed, but .5 contradicts this because it is a WPS-PLUS document. ALL-IN-1 will format this WPS-PLUS document with the WPS-PLUS formatter. (Now you know why I always ask these questions when looking at Print problems :-) ) What are the WPS-PLUS Print Settings of the WPS-PLUS document. These will be displayed by: 1. Selcting and Printing the document. 2. Pressing NEXT-SCREEN on the 'Printing Document' menu. 3. Selecting PG (Change pagination settings) from the 'WPS-PLUS Formatter Print Settings Menu' What is the 'Sheet feeder tray:' value? What type of files were you able to print succesfully from VMS? My guess is that these are simple ASCII files which do not contain printer control sequences. The listing files created by the WPS-PLUS formatter will contain printer control sequences, and this is probably the cause of the differences seen from VMS and ALL-IN-1. The type of file being printed is the significant difference, and not from where the print operation is being performed. Richard