[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

4223.0. "FCS problem - CsiOpenDrawer ......" by KERNEL::SIMPSONR (fred) Wed Jun 01 1994 18:30

 ALL-IN-1 V3.0

 I have a customer who is seeing the following problem intermittently. Users 
 enter WP, and select a shared folder. When creating and editing documents
 they intermittently get problems and stopping and restarting the FCS resolves
 the issue for a while. The problem occurs two or three times a day, they have 
 50/70 users per node using a variety of shared folders. Typists can access all 
 the folders, others are restricted. When trying to create a new document they 
 get the message "No document created". Also when they edit a document and then 
 save it, on re-editing it they get a status of reserved and when the server has 
 been stopped and started the additions have gone. These problems have happened 
 ever since the machines were upgraded from 3 x 8530's to 2 x VAX4500's.
 
 Checked the SYS$MANAGER:OAFC$SERVER.LOG file for errors and found many. For
 example:

 31-MAY-1994 02:09:15.06 Server: AOS03::"73=" Error: %OAFC-E-INTERR, Internal
   error in File Cabinet Server  Message:CsiOpenDrawer; DOCDB file/dev id does
   not match IUID in partition, continuing

 31-MAY-1994 02:29:29.02 Server: AOS03::"73=" Error: %MCC-A-ALERT_TERMREQ, 
   thread termination requested  Message SrvBufferProcess; receive alert to
   terminate thread
 
 31-MAY-1994 02:29:31.09 Server: AOS03::"73=" Error: %MCC-E-EXISTENCE_ERROR,
   object does not exist

 31-MAY-1994 02:29:39.02 Server: AOS03::"73=" Error: %MCC-A-ALERT_TERMREQ,
   thread termination requested  Message SrvTimeoutSysMan; receive alert to
   terminate thread

 31-MAY-1994 02:29:50.01 Server: AOS03::"73=" Message: Startup for File 
   Cabinet Server V1.0 complete


 The first of the error fills up many pages. Does anyone have any ideas,

 Thanks in advance,
 Richard Simpson.

T.RTitleUserPersonal
Name
DateLines
4223.1some answers, but not a definitive solution.IOSG::STANDAGEWed Jun 01 1994 19:0257
    
    Richard,
    
    It's difficult to say what is happening, but here's some answers :
    
 >>31-MAY-1994 02:09:15.06 Server: AOS03::"73=" Error: %OAFC-E-INTERR, Internal
 >>  error in File Cabinet Server  Message:CsiOpenDrawer; DOCDB file/dev id does
 >>  not match IUID in partition, continuing

    
    What this means is that a user's DOCDB.DAT file has got moved 
    (by DCL COPY, CONVERT etc) and so has a new RMS field. The FCS stores the
    fields as it's a more efficient way to access files, but it detects when 
    they are incorrect and updates its record of the new field (after opening
    DOCDB.DAT by name) so it won't happen again for that user (until the
    file moves again). So this is something that is fixed on the fly, and
    should be transparent to the user.
    
 >>31-MAY-1994 02:29:29.02 Server: AOS03::"73=" Error: %MCC-A-ALERT_TERMREQ, 
 >>  thread termination requested  Message SrvBufferProcess; receive alert to
 >>  terminate thread
    
    For some reason the server is disconnecting a thread (and possibly a
    user). In earlier versions of the server you could see a number of
    %MCC-A-ALERT_TERMREQ messages when a server is being shutdown, as then
    all the threads are being disconnected.
    
    
 >>31-MAY-1994 02:29:39.02 Server: AOS03::"73=" Error: %MCC-A-ALERT_TERMREQ,
 >>  thread termination requested  Message SrvTimeoutSysMan; receive alert to
 >>  terminate thread
    
    System Management connections to the server remain open for a set
    period of time. This message purely indicates that the timeout period
    for a system management connections has been exceeded, and so the
    thread is disconnected.
    
 >>The first of the error fills up many pages. Does anyone have any ideas,
    
    That would seem to indicate that a housekeeping job has run to update
    the DOCDBs, but the server remained up and running, and so had to
    adjust to the new RMS fields (????).
    
    
    Although you now know what the messages mean, it does not help
    understand what the cause of the problem is. However, I would suggest
    that the customer upgrades to MUPA ASAP. MUPA contains MANY FCS fixes
    which would be encountered on a fairly heavily used system. My first
    plan of attack would be to upgrade and take it from there.
    
    Hope this helps,
    
    Kevin.
    
    
    
    
4223.2HERO::LOCKWOODZZZZzzzz....Wed Jun 01 1994 19:2014
    
    	I think you'll find that all but the first error you posted
    	were in fact related to stopping and starting the server.
    	MUP server's used to stop slightly 'messily' leaving a few
    	untidy messages in the log file.
    	The thread termination request is just the server telling it's
    	background processing threads to go away, and shortly after
    	the server itself stops.  The last message saying the server
    	has started up, just a few seconds after the last 'error' msg
    	would suggest that these have all been logged around a STO/STA
    	operation.
    
    	Pete.