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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

4213.0. "access violation with a remote drawer" by VAXRIO::VALERIA () Tue May 31 1994 19:45

Hi,
I have a customer who is having a problem with ALL-IN-1 3.0A.
When he is trying to copy a document from a remote drawer to a local drawer 
with the option FC MCD, this error message appears :
A SYSTEM ATTRIBUTE HAD AN ILLEGAL VALUE SUPPLIED

And when he tries to copy the folder (option MCF) this dump appears :

%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=00000008, PC
=0068F865, PSL=03C00000

  Improperly handled condition, image exit forced.

        Signal arguments              Stack contents

        Number = 00000005                7FED22A8
        Name   = 0000000C                00000000
                 00000000                21FC0000
                 00000008                7FED22E0
                 0068F865                7FED22A8
                 03C00000                0068F43E
                                         0083BC50
                                         0061A498
                                         0069F798
                                         7FED22E8

        Register dump

        R0 = 00000000  R1 = 0061A498  R2 = 00000A27  R3 = 0083BC50
        R4 = 00000000  R5 = 7FED22E8  R6 = 03538009  R7 = 008392F0
        R8 = 00841470  R9 = 00000001  R10= 0069F1E0  R11= 006D1CB6
        AP = 7FED2224  FP = 7FED21E4  SP = 7FED2260  PC = 0068F865
        PSL= 03C00000

In SYS$MANAGER:OAFC$SERVER_ERROR.LOG :
%SYSTEM-F-ACCVIO, access violation, reason mask=01, virtual address=FFFFFFF8, PC
=0003C1A1, PSL=03C00008


In SYS$MANAGER:OAFC$SERVER.LOG :
31-MAY-1994 14:27:06.96  Server: C62000::"73="  Error: %OAFC-E-LANGUAGENS, Langu
age not supported  Message: UtltoUpper; Unknown country code: BZ   , defaulting
to 8-bit

31-MAY-1994 14:27:12.72  Server: C62000::"73="  Error: %OAFC-E-THREADACCVIO, An
FCS thread access violated, please submit an SPR  Message: FCS has access violat
ed, please submit an SPR.

31-MAY-1994 14:27:12.83  Server: C62000::"73="  Error: %MCC-E-EXISTENCE_ERROR, o
bject does not exist  Message: SrvCondHandler; Can't alert task thread.

31-MAY-1994 14:27:12.88  Server: C62000::"73="  Error: %MCC-E-EXISTENCE_ERROR, o
bject does not exist

31-MAY-1994 14:29:15.58  Server: C62000::"73="  Error: %OAFC-E-LANGUAGENS, Langu
age not supported  Message: UtltoUpper; Unknown country code: BZ   , defaulting
to 8-bit

$ mcr ncp sho obj obj_73
    
    Object   Number  File/PID                   User Id        Password 
    
    
    OBJ_73        73  00000259
    
    
    
Thanks for any help,
Val�ria.

T.R	Title	User	Personal Name	Date	Lines
4213.4	V2.4=Portuguese / V3.0=Brazilian	FRAMBO::HOFMANN	Stefan Hofmann, IST FiWi @FRS	`Wed Jun 01 1994 12:00`	32
	Val�ria, You should check what Andrew and Graham suggest. Version 2.4 of ALL-IN-1 was called "Portuguese" in your country, as it was a replacement of the European-Portuguese variant. Since V3.0 we had to give the language its own name "Brazilian" and the country code changed to BZ. During an upgrade from V2.4/Portuguese to V3.0/Brazilian it is an important step to change the language and country codes wherever they are stored. My assumption is that the customer is trying to copy a drawer between "incompatible" ALL-IN-1s. Reasons could be: - one system is updated to V3.0a correctly, which means everything is "BZ" and "Brazilian" while the other system still has remaining "PT" or "Potuguese" entries. Another issue: that the Brazilian version is still not a fully supported language variant, because when the BIV was produced, it was not decided which language variants will be produced. Thus, the name of the "Brazilian" language does not appear in other variants. So another cause of your customer's problem could be: - one system is a non-Brazilian (e.g. American-English) variant while the other one is a system updated to Brazilian V3.0 and the non-Brazilian system does not know this language name. no easy solution, I'm afraid... Stefan
4213.6		CSCRIO::VALERIA		`Mon Jun 06 1994 13:34`	31
	> does it only happen under Brazilian can you reproduce it on an american > english system - I ask because there's all those 'unknown language' I can't reproduce the problem... > Are both servers V3.0a? > What type of document(s) is the customer trying to copy? > Is it just some specific documents which fail or is it impossible > to copy all documents? - both servers are with 3.0A - wpsplus documents - all documents of "MAIN" drawer has the problem. (I created a new drawer and I copied the documents without problem) > program SYS$SYSTEM:OAFC$SYSFOLD_SEED.EXE and see if your language is > included (and correctly!) - I executed this program and no PT (portuguese) or EN (english) language had been found Another user has been the same problem... Thanks for any idea, Val�ria.
4213.7		IOSG::STANDAGE		`Mon Jun 06 1994 14:26`	10
	The standard codes are: ENGLISH ENUS PORTUGUESE PTPT Kevin.
4213.8	the result ...	VAXRIO::VALERIA		`Mon Jun 06 1994 16:17`	75
	HI, I executed with codes PTPT, ENUS and BZ and the result is the same : (also on source and target nodes) ... Enter the 4 letter country code: PTPT FOLDER NAME FOLDER TAG FOLDER ORDER ----------- ---------- ------------ PRINCIPAL 60 RECEBIDO 1 FIFO LIDO 2 LIFO CRIADO 3 LIFO ENVIADO 4 LIFO RECEBIDO 5 FIFO N�O ENVIADO 6 LIFO ENVIADO 7 LIFO CESTO DOS PAPEIS 8 LIFO LISTAS DE DISTRIBUI��O 9 LIFO ARQUIVO PENDENTE 10 LIFO DOCUMENTOS ARQUIVADOS 11 LIFO DICION�RIOS 12 LIFO RECOVERED DOCUMENTS 13 LIFO RECOVERED SHARED DOCUMENTS 14 LIFO POSTMASTER MAIL NBS FROM MR 15 FIFO ... Enter the 4 letter country code: ENUS FOLDER NAME FOLDER TAG FOLDER ORDER ----------- ---------- ------------ MAIN 60 INBOX 1 FIFO READ 2 LIFO CREATED 3 LIFO OUTBOX 4 LIFO UNREAD 5 FIFO UNSENT 6 LIFO SENT 7 LIFO WASTEBASKET 8 LIFO DISTRIBUTION LISTS 9 LIFO PENDING ARCHIVE 10 LIFO ARCHIVED DOCUMENTS 11 LIFO DICTIONARIES 12 LIFO RECOVERED DOCUMENTS 13 LIFO RECOVERED SHARED DOCUMENTS 14 LIFO POSTMASTER MAIL NBS FROM MR 15 FIFO ... Enter the 4 letter country code: BZ FOLDER NAME FOLDER TAG FOLDER ORDER ----------- ---------- ------------ PRINCIPAL 60 RECEBIDOS 1 FIFO LIDOS 2 LIFO CRIADOS 3 LIFO ENVIADOS 4 LIFO N�O LIDO 5 FIFO N�O ENVIADO 6 LIFO ENVIADO 7 LIFO CESTO DE LIXO 8 LIFO LISTAS DE DISTRIBUI��O 9 LIFO ARQUIVO PENDENTE 10 LIFO DOCUMENTOS ARQUIVADOS 11 LIFO DICION�RIOS 12 LIFO RECOVERED DOCUMENTS 13 LIFO RECOVERED SHARED DOCUMENTS 14 LIFO PRINCIPAL 15 FIFO Thanks, Val�ria.
4213.9	BZ error	IOSG::MAURICE	Six Programmers in search of an analyst	`Mon Jun 06 1994 16:42`	14
	Re .8 Hi, There's a definite error in the BZ table. The folder "POSTMASTER MAIL NBS FROM MR" has been changed to "PRINCIPAL". It should not have been changed. I have no idea what the effect is though. Cheers Stuart