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| Title: | *OLD* ALL-IN-1 (tm) Support Conference |
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 |
| Moderator: | IOSG::PYE |
|
| Created: | Thu Jan 30 1992 |
| Last Modified: | Tue Jan 23 1996 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4343 |
| Total number of notes: | 18308 |
4175.0. "Transfer user on v3.0" by WAYOUT::TALBOT (Trevor Talbot) Wed May 18 1994 10:30
Hi,
Can anyone help with this?
A customer has 1 account on v3.0 that the PAT CTN
operation failed on, it got through the MAIN drawer
and started the OWN drawer and then failed with the
following:-
'failed to prepare filecabinet'
He has defined the oa$transfer_space logical to 40,000
He tried again after raising UAF quotas etc. but it
failed again this time we got more errors..
%rms-e-cre, and oa-w-iocopy, and %oa-w-arcfailopen
We then moved the OA$TRANSFER area to a new disk,
changed the UAF details for xfer in/out etc and
defined OA$TRANSFER and OA$LOADUSER to new location.
The new disk has 350,000 blks free.
I got him to run a script that used file$ to calculate
size of account and added in VMS files and the total
for the failing account was 35,000 blks.
Can anyone suggest what I should be looking at next?
Thanks in advance,
-Trev
| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 4175.1 | | WAYOUT::TALBOT | Trevor Talbot | Wed May 18 1994 10:35 | 7 |
| I forgot to say that this account had moved from
machine A to machine B and the failing attempt is from
machine B to machine C. I can't see why this would cause
any probs but you never know:-)
also he has managed to get a small test account to
transfer.
|
| 4175.2 | PAT - wassat? | IOSG::TYLDESLEY | | Wed May 18 1994 11:19 | 9 |
| Trevor.
very quickly because we're ~very~ busy !!
... is this a transfer from V2.4? I'm puzzled because of the options
you mention (PAT CTN). From memory isn't this Prepare Account for
Transfer/Cancel Transfer). Sorry if I'm being dumb, but I can't find
these now on our V3.0 system. Are there some old forms lying around on
his/her system?
Cheers
DaveT
|
| 4175.3 | | WAYOUT::TALBOT | Trevor Talbot | Wed May 18 1994 15:44 | 6 |
| Hi Dave,
Oooops I got it wrong! the option is PTN.
-Trev
|
| 4175.4 | can only help investigate further | IOSG::TYLDESLEY | | Wed May 18 1994 18:30 | 9 |
| Hi Trevor.
Can you ask him to do a couple of things:
a) check the log of the PTN - OA$TRANSFER_{user}.LOG for clues
b) supply the exact text of the message; is it:
"Failed to backup ALL-IN-1 files" (SA$_BCH_FAILED_BCK_A1DIR)
- then we can see where in the code it is coming from.
c) set verify on in SM_PAT.COM to find the error more exactly.
Cheers
DaveT
|