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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

4148.0. "INCOMING TELEX error" by LEMAN::BLANCHARD (Blanchard David @ZSW DTN 753 2320) Mon May 09 1994 18:01

    	Hello !!
    
    	Here is an interresting customer problem. 
    	A customer use TELEX 2.1 with ALL-IN-1 3.0A Mailbus 3.1B
    	and is complain themself that no telex is received in imcoming, 
    	then so other external mails are recieved without problem.
    
    
    	So the connection between Mailbus and ALL-IN-1 .
    
    	My question is concerning the following NBS file that i
    	retreived from the customer site, does anybody can tell me
    	if there is somthing wrong in it. (i am not a specialist of NBS
        file)
    
    	Thank you for your help 
    
    	Best regards
    						David Blanchard@Geo
    
    
    	PS: Note cross posted to Mailbus 
    
Content and envelop posted to MR:
--------------------------------

File $1$DUA4:[MB$.LANE.WORK]MR_LANE$POST.ENV;18 contains ****** bytes.
000007   1    MSG[V2ENV]   Len=000124
00000E   2        FIELD[PREC]   Len=000003
000010   3            INT   Len=000001
                          %00
000018   2        FIELD[SENDER]   Len=00003A
00001F   3            ENT[NAME]   Len=000033
000025   4                SEQ   Len=000000
00002B   4                SEQ   Len=000027
000032   5                    ATTR[ROUTE]   Len=00000C
000038   6                        SEQ   Len=000006
00003A   7                            ASCII   Len=000004
                                          "LANE
000045   5                    ATTR[USERID]   Len=00000D
000047   6                        ASCII   Len=00000B
                                      "NCH FIN MVA
000059   2        FIELD[TO]   Len=0000C0
00005F   3            SEQ   Len=0000BA
000066   4                ENT[NAME]   Len=000037
00006C   5                    SEQ   Len=000000
000072   5                    SEQ   Len=00001D
000079   6                        ATTR[ROUTE]   Len=00000A
00007F   7                            SEQ   Len=000004
000081   8                                ASCII   Len=000002
                                              "a1
00008A   6                        ATTR[USERID]   Len=000005
00008C   7                            ASCII   Len=000003
                                          "JOE
000096   5                    ATTR[PERRECFLG]   Len=000007
000099   6                        BITS[%00]   Len=000004
                                      %88000000
0000A4   4                ENT[NAME]   Len=000037
0000AA   5                    SEQ   Len=000000
0000B0   5                    SEQ   Len=00001D
0000B7   6                        ATTR[ROUTE]   Len=00000A
0000BD   7                            SEQ   Len=000004
0000BF   8                                ASCII   Len=000002
                                              "A1
0000C8   6                        ATTR[USERID]   Len=000005
0000CA   7                            ASCII   Len=000003
                                          "IMK
0000D4   5                    ATTR[PERRECFLG]   Len=000007
0000D7   6                        BITS[%00]   Len=000004
                                      %88000000
0000E2   4                ENT[NAME]   Len=000037
0000E8   5                    SEQ   Len=000000
0000EE   5                    SEQ   Len=00001D
0000F5   6                        ATTR[ROUTE] 
0000F5   6                        ATTR[ROUTE]   Len=00000A
0000FB   7                            SEQ   Len=000004
0000FD   8                                ASCII   Len=000002
                                              "A1
000106   6                        ATTR[USERID]   Len=000005
000108   7                            ASCII   Len=000003
                                          "JLJ
000112   5                    ATTR[PERRECFLG]   Len=000007
000115   6                        BITS[%00]   Len=000004
                                      %88000000
000122   2        FIELD[UACONTID]   Len=000009
000124   3            ASCII   Len=000007
                          "MR_LANE
00012B   0End of file

File $1$DUA4:[MB$.LANE.WORK]MR_LANE$POST.CON;18 contains ****** bytes.
000007   1    MSG[V2CONT]   Len=0002EA
00000E   2        FIELD[FROM]   Len=000069
000015   3            ENT[NAME]   Len=000062
00001B   4                SEQ   Len=00001B
000022   5                    ATTR[PNAME]   Len=000014
000029   6                        ATTR[SURNAME]   Len=00000D
00002B   7                            ASCII   Len=00000B
                                          "NCH FIN MVA
00003C   4                SEQ   Len=000027
000043   5                    ATTR[ROUTE]   Len=00000C
000049   6                        SEQ   Len=000006
00004B   7                            ASCII   Len=000004
                                          "LANE
000056   5                    ATTR[USERID]   Len=00000D
000058   6                        ASCII   Len=00000B
                                      "NCH FIN MVA
00006A   4                ATTR[FREEFORM]   Len=00000D
00006C   5                    ASCII   Len=00000B
                                  "NCH FIN MVA
00007E   2        FIELD[TO]   Len=000036
000084   3            SEQ   Len=000030
00008B   4                ENT[NAME]   Len=000029
000091   5                    SEQ   Len=000000
000097   5                    SEQ   Len=00001D
00009E   6                        ATTR[ROUTE]   Len=00000A
0000A4   7                            SEQ   Len=000004
0000A6   8                                ASCII   Len=000002
                                              "a1
0000AF   6                        ATTR[USERID]   Len=000005
0000B1   7                            ASCII   Len=000003
                                          "JOE
0000BB   2        FIELD[SUBJ]   Len=00001E
0000BD   3            ASCII   Len=00001C
                          "RATES OF EXCHANGES 06 MAY 94
0000E2   2        FIELD[CRTDATE]   Len=000012
0000E4   3            DATE   Len=000010
0000E6   4                ASCII   Len=00000E
                              "19940506130821
0000FB   2        FIELD[ATTACH]   Len=0001F6
000102   3            MSG[TEXT]   Len=0001EF
000108   4                ASCII   Len=0001E9
                              "FBSUN RCTRL
                              ".FBNOT
                              "
                              "
                              "TO : ROC ROT IMK (**auto delivery**)
                              "TO : NNL OPS JLJ (**auto delivery**)
                              "FM : NCH FIN MVA
                              "
                              "RATES OF EXCHANGES 06 MAY 94
                              "
                              "BFR            34.3950
                              "DEM             1.6713
                              "DFL             1.8752
                              "DKR             6.5320
                              "FFR             5.7260
                              "HKDLRS          7.7265
                              "LIT          1608.7500
                              "PDS             1.4925
                              "SFR             1.4190
                              "SKR             7.9190
                              "YEN           102.9500
                              "SGD             1.5575
                              "PTAS          137.0700
                              "
                              "RGDS
                              "
                              "
                              "
                              "
                              "
                              "NNNN
0002F1   0End of file

    
T.RTitleUserPersonal
Name
DateLines
4148.1you have to specify ISTWI1::CAGPARWed May 11 1994 13:1516
    Hi David;
    
    I once installed Telex gateway on a customer . I did a configuration
    to supply an ALL-IN-1 user name for incoming mails and a telex mailbox
    that has a password "mr_telex" has to be set. You have to give other
    information in order to get an help. 
    
    Did you specified an ALL-IN-1 account for incoming telexes ?
    Did you checked your ALL-IN-1 mailbox A1's password ?
    .
    .
    .
    Seden cagpar
    
    
    
4148.2more infoLEMAN::BLANCHARDBlanchard David @ZSW DTN 753 2320Fri May 13 1994 10:2425
    
    Hi,
    
    More info concerning this NBS question.
    The Telex was running without problem with ALL-IN-1 3.0 , the customer
    upgraded is system ALL-IN-1 to 3.0A (Mupa installation) , and
    as soon he did it no more Incomming Telex arrived. I discussed with 
    Walter Bischel in Zurich, and he said that the problem is from 
    the ALL-IN-1's Fetcher ?? .
    
    So now we should know wath is the differences between the Telex NBS
    file and other NBS files, does a field inside the Telex NBS file 
    missing or the ALL-IN-1 3.0A Fetcher require it ?? .
    
    I will receive an TK50 with the original Telex NBS file and i want 
    to try to repost this NBS file into my system to see if it goes
    through or not.
    
    
    Thank you for your help.
    
    	Best regards.
    
    						David Blanchard @GEO
    Thank you for your help.
4148.3Known feature?IOSG::MARSHALLA glitch in realityFri May 13 1994 11:4416
I believe there was a fix put into V3.0A to improve the Fetcher's recovery
process when presented with corrupt NBS files.

One "problem" with this is that the Fetcher is now very sensitive to envelope
files that do not adhere exactly to the NBS format for these files, as defined
to us (ALL-IN-1) by the Message Router group.

In particular, I notice your envelope NBS file doesn't have a Message Router
ID, which may well upset the Fetcher: the MR ID is one of the fields it
expects to be present (because the MR rules say it has to be there), and so may
assume the file is corrupt if it's not there.

My suggestion would be to wait for the next release to be announced and upgrade
to it asap, as it should improve mail interworking considerably.

Scott
4148.4Scott's right - missing MR ID will confuse itIOSG::SHOVEDave Shove -- REO2-G/M6Fri May 13 1994 12:5616
    Scott is (as so often the case :-) ) quite right. I qoute from a
    comment in the code (written by me, that's why I remembered it):
    
 !+
 !
 ! *************************************************************************
 ! Note -- this code relies on the MRID always being present in the envelope,
 !  and always before the FROM field, as READ_ENV_FLDS will not rewind
 !   the message if it fails to find a field.
 ! The Message Router team assure me (March, 1990) that this is so.
 !
 ! *************************************************************************
 !-

    Sorry!
    Dave.
4148.5Just checkingAIMTEC::WICKS_AAtlanta's Most (In)famous WelshmanFri May 13 1994 18:371
    has anyone reported this to MR/TELEX engineering?
4148.6CSOA1::LENNIGDave (N8JCX), MIG, @CYOFri May 13 1994 18:469
    re: .0
    
    It appears to me as though the envelope and content dumps posted in .0
    are the pre-post versions generated by MR/T (and as such won't have a
    message-id or trace info or pdate or ... yet). You'll need to provide a
    dump of the message as it sits in the A1 mailbox, or even better if
    possible, dumps of the envelope and content files created by the fetch.
    
    Dave
4148.7MR ID creationLEMAN::BLANCHARDBlanchard David @ZSW DTN 753 2320Mon May 16 1994 12:1119
    
    Hello,
    
    Ican't for the moment retreive information from nbs file stored into
    A1 mailbox because there are so much waiting file i have to select the
    right one. The envelope and content created by the fetch is the dump
    inserted in reply .0 .
    
    Another question is to know if the MR ID is set by Message Router or
    if it should be create by the Application?
    
    The MRIF manuel said that the Identification of the mail is created 
    by Message Router. ??  So what is correct.
    
    
    Thank again and Best Regards
    
    						David Blanchard
    
4148.8CSOA1::LENNIGDave (N8JCX), MIG, @CYOMon May 16 1994 12:3516
    The NBS in .0 is V2 format; ALL-IN-1 pre-V3.1 requires V1 format (MR
    converts the messages from V2 to V1 for ALL-IN-1). The NBS in .0 was
    not fetched by ALL-IN-1. It looks to me like those are dumps of the 
    envelope and content produced by MR/T before being posted to MR.
    
>>    Another question is to know if the MR ID is set by Message Router or
>>    if it should be create by the Application?
>>    
>>    The MRIF manuel said that the Identification of the mail is created 
>>    by Message Router. ??  So what is correct.
    
    If one is not supplied by the creator of the message, MR will add it.
    Some applications generate their own MR IDs, some don't. It's up to the
    application programmer/designer...
    
    Dave
4148.9There's nowt so queer as MR IDs...IOSG::MARSHALLA glitch in realityMon May 16 1994 15:0512
re .7 and .8 Message IDs.

There are some anomalies in this area; for example, if the application doesn't
set the Message ID, but posts the message complete (which it's not supposed to
do, but it appears that MRIF/MR allow this), MR will add the ID, but in
the wrong place in the NBS file.  This causes problems for other applications,
such as ALL-IN-1 V3.0, which expect the ID to be in the correct place (as
described in .3 and .4).

I wonder if this is the problem in this case?

Scott
4148.10problem fixed ! thank you !LEMAN::BLANCHARDBlanchard David @ZSW DTN 753 2320Fri Jun 17 1994 10:5416
    
    	Hello!
    	we fixed the problem by upgrading the Mailbus from 3.1B to S3.2-220
    	In fact the problem is really coming from the MR identication added
    	by the MAILBUS 3.1B, this identification was inserted into 
    	the NBS file but not at the top of it, and the ALL-IN-1 3.0A 
    	fetcher check it as first, if this identification doesn't appear
    	as first NBS field the fetcher will never deliver the mail.
    
    	We relinked the Telex gateway because the Mailbus version changed.
    
    	Thank you for your help really appreciated.
    
    	Best regards.
    
    						David Blanchard