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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

4098.0. "Phantom Drawers" by GIDDAY::BURT (Scythe my dandelions down, sport) Thu Apr 21 1994 05:56

Hello and greetings,

Customer is running ALL-IN-1 V3.0 under VMS 5.5-2, & has been experiencing 
housekeeping failures.
Customer _IS_ running the correct version of oa$lib:oa$sm_fcvr.exe

Log extracts follow:

%SMJACKET-I Invoking Utility command file "OA$LIB:OA$SM_FCVR_SCHEDULE.COM"

Scanning Drawer [MANAGER]MAIN1 at 03:02 AM
------------------------------------------

Failed to access Drawer
-- directory not found
** This error would prevent TRM from completing **


Scanning Drawer [MANAGER]MAIN2 at 03:40 AM
------------------------------------------

Failed to access Drawer
-- directory not found
** This error would prevent TRM from completing **


Scanning Drawer [MANAGER]MAIN3 at 03:17 AM
------------------------------------------

Failed to access Drawer
-- directory not found
** This error would prevent TRM from completing **


Scanning Drawer [MANAGER]MAIN4 at 03:39 AM
------------------------------------------

Failed to access Drawer
-- directory not found
** This error would prevent TRM from completing **


Scanning Drawer [MANAGER]MAIN5 at 03:27 AM
------------------------------------------

Failed to access Drawer
-- directory not found
** This error would prevent TRM from completing **


Scanning Drawer [MANAGER]MAIN6 at 03:27 AM
------------------------------------------

Failed to access Drawer
-- directory not found
** This error would prevent TRM from completing **


Scanning Drawer [MANAGER]MAIN7 at 03:39 AM
------------------------------------------

Failed to access Drawer
-- directory not found
** This error would prevent TRM from completing **


Scanning Drawer [MANAGER]MAIN8 at 03:33 AM
------------------------------------------

Failed to access Drawer
-- directory not found
** This error would prevent TRM from completing **


Scanning Drawer [MANAGER]MAIN9 at 03:37 AM
------------------------------------------

Failed to access Drawer
-- directory not found
** This error would prevent TRM from completing **
.
.
.
.
%END_BATCH-I performing %END_BATCH exit and cleanup processing
%END_BATCH-I processing completed ok for %END_BATCH
%SMJACKET-E- Internal error in housekeeping procedure
%SMJACKET-I performing %SMJACKET exit and cleanup processing
%SMJACKET-I close lockfiles
%SMJACKET-I %SMJACKET facility exiting due to error
%SMJACKET-E processing completed with an error for %SMJACKET

Customer removed the excess drawers after checking there was nothing in them.
Still getting the same error in his logfile

	Failed to access drawer directory not found for MAIN1 -> MAIN9

Had the customer try a file cabinet reorganise
	error opening drawer file "DOCDB"

Had the customer delete the .PST file & try the FCO again - same error 

and now the MAIN1 -> MAIN9 drawers have re-appeared.

Where are these drawers coming from?


Chele


T.RTitleUserPersonal
Name
DateLines
4098.1Some help from HollandUTRTSC::SMEETSAlpha AXP Compatible LinkWorks MouseThu Apr 21 1994 09:2430
Hi Chele,

> and now the MAIN1 -> MAIN9 drawers have re-appeared.
> Where are these drawers coming from?

This information is stored in the OA$DATA:PARTITION.DAT. 

It seems to me that in the past this manager has created these MAIN1..MAIN9 
drawers and has deleted these drawers without removing the information in the
OA$DATA:PARTITION.DAT.

Althought the drawers are removed physically, the TRM housekeeping job reads
the OA$DATA:PARTITION.DAT and its conclusion is, well there's a drawer entry, 
so lets acces this drawer, which isn't possible.

To avoid that the TRM procedure (the same for the TRU procedure) runs into
such problems it is recommended to run first the PT procedure.

To remove the 'ghost' drawers from OA$DATA:PARTITION.DAT do the following:

1. Login is ALL-IN-1 manager
2. Select option SM MFC MD
3. Now select the MAIN1 drawer for the manager, drawer owner=MANAGER
   drawer name = [MANAGER]MAIN1
4. Select option REM to remove the drawer from the partition.
5. repeat steps 3 & 4 for main2...main9

Hope this helps,

Martin