| Title: | *OLD* ALL-IN-1 (tm) Support Conference |
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 |
| Moderator: | IOSG::PYE |
| Created: | Thu Jan 30 1992 |
| Last Modified: | Tue Jan 23 1996 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4343 |
| Total number of notes: | 18308 |
Speaking to a customer (Betty Garceran of CREDIT SUISSE), who is running ALL-IN-1 3.0 with CDA 2.0 installed on the system. They have already run the MUP (needed for Teamlinks). When they go to do a READ or CD (convert document) on an RTF file that was brought over by a DT RVC they get the error: Cannot open source file. (or is it - Can't open source file) We have been unable to trace this down though we have learned a lot about how to get CDA 2.0 or CDA 2.2 to work under ALL-IN-1 3.0. On our system with CDA and ALL-IN-1 3.0 installed (with the MUP installed) can make or break the CDA functionality under ALL-IN-1 in various ways but have never seen the customer's message. None of our techniques so far have affected it. Has anyone seen this "Cannot open source file" where they have traced down the cause and cure? Gary (Not an ALL-IN-1 person but a CDA person who has been working with an ALL-IN-1 person)
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 4069.1 | questions | IOSG::BILSBOROUGH | SWBFS | Tue Apr 12 1994 10:29 | 10 |
Some questions.
If they get sent the RTF as a message does that work?
Can you do a DIR/FULL on the RTF file and put the results here.
ta,
Mike
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