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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

3968.0. "Error writing to attendee file (V3.0)" by VAXRIO::ABREU () Fri Mar 11 1994 20:43

    Hi,

       I have a customer who has a problem with TM. The problem has already
    been described in previous notes ... They have three users USER1 ,
    USER2 and USER3 ...

    step 1: USER1 creates an EVENT and invites USER2.
 
    step 2: USER2 reads the mail message that invites him to the event but 
            leaves with F10 without sending the answer.
    step 3: After that, USER3 (who has access to USER1's calendar)  uses
            the option SO (set owner) to handle USER2's calendar and AM 
            (answer Meeting) to answer the pending request from USER1 
 
     .. Till then , everything works 

    step 4: But when USER1 logs in his account and tries to read the message, 
            the error "ERROR writing to attendde file " is shown and the 
            status of the message becomes NOTED.

    Well ... I read in previous notes that there is a patch for that .. As
    I received ALL-IN-1 3.0A , I installed it to check if this patch solves
    the problem ... But now , when USER3 tries to use option SO and AM (step 3),
    the first option works , but the option AM says that he doesn't have 
    privilege to answer the meeting .. I checked the named data of the form
    and realized that a line was included  ... The line is :

    IF OA$MAIL_USER .NES. OA$TM_OWNER Then error 

    So the user has to SET MAIL USER before executing the AM option. IS
    this the intended behaviour ? If I do this , everything works fine.
    
    I tried taking this line out and the situation is a litte bit than the
    original one better but there is still a problem ... 
    Without this line ,in V3.0A , when step 4 
    is executed , the error message "error writing .." is still shown but 
    the status of the mail message is not NOTED. The message is OK. 

    Any ideas of a solution to this problem ?  

    Thanks .. Marcia

T.R	Title	User	Personal Name	Date	Lines
3968.1	ICF 31	IOSG::BILSBOROUGH	SWBFS	`Fri Mar 11 1994 21:57`	10
	Hi, What you need is ICF 31. Contact Martin Cook. See the IOSG_PATCH_CHART. ta, Mike
3968.2	not solved yet !	VAXRIO::ABREU		`Wed Mar 16 1994 14:27`	18
	Hi , I got the patch ICF 31 and I installed it , The problem with SO/AM is really solved but there is still a problem with SMU. The situation is USER1 invites USER2 to a meeting. USER3 has access to USER2's calendar and USER2's mail file cab ... USER3 uses SMU and see the message inviting USER2 for the meeting and reads the message .. after pressing RETURN during the read the form to confirm the meeting should be shown but instead of that , USER3 receives an ACCVIO message and comes back to DCL. I made the same sequence but before reading the mail , USER3 did a SO (Set owner) in Time Management to access USER2's calendar and then he went to EM and chose DUC ... with this sequence , everything worked. Any ideas how I can solve this problem ? Thanks .. Marcia
3968.3	TM ICFs - sigh	AIMTEC::WICKS_A	Atlanta's Most (In)famous Welshman	`Wed Mar 16 1994 14:59`	10
	marcia, Given the transitory nature of ICfs (particularly ones in the TM subsystem - ICf22 had a shelf life of 10 days!) I would contact whoever gave you ICF31 and see whether it was supposed to fix your problem or whether there is another one on its way... regards, Andrew.D.Wicks
3968.4	More details? SPR?	IOSG::PARTONJ	ShallICompareTheeToA Winter'sNight?	`Fri Mar 18 1994 11:39`	12
	Marcia, Very strange! I cannot reproduce this on my test machines with ICF031 (the scenario you mention is the principal problem fixed in ICF022 - which was INCORPORATED in ICF031 for convenience). ICF031, to my knowledge, has already gone to at least 6 major customers, none of whome have reported problems with it. Also, what is this DUC option - is this a custmoization or LLV option? Can you supply any more details? Regards, Jonathan.
3968.5	info	VAXRIO::ABREU		`Fri Mar 18 1994 13:09`	17
	Hi Johnathan , I've installed in my machine here . I haven't installed yet at the customer site. Maybe I have a problem here but I couldn't find out. My ALL-IN-1 is Brazilian. DUC (portuguese) means SMU option in the english version. So When I use the SMU option , I can read the message but before coming the confirmation form, I receive an ACCVIO. If I do the SO before reading the message , everything is Ok. Maybe , I have something wrong at my system ... any ideas of what could cause this ? Thanks Marcia
3968.6	Install failed?	IOSG::PARTONJ	ShallICompareTheeToA Winter'sNight?	`Fri Mar 18 1994 14:34`	17
	Marcia, I take it you've re-linked and re-installed the OA$MAIN.EXE after installing the patch... Could you do a $ LIBRARY/LIST/FULL OA$BUILD_SHARE:OALIBR ...you should get something similar to the following: OACMF Ident V3.0-S031 Inserted 16-MAR-1994 16:25:30 33 symbols OACMMA Ident V3.1-S022 Inserted 16-MAR-1994 16:25:49 10 symbols OACMME Ident V3.0-S031 Inserted 16-MAR-1994 16:26:11 24 symbols Jonathan.
3968.7	more info	VAXRIO::ABREU		`Fri Mar 18 1994 15:08`	11
	Hi Jonathan, I made some tests this morning and realized that if I do a <NEWDIR USER3 from manager account the SMU option works. I tried to look for protection errors but I didn't find out.. IVP runs fine too. I think I relinked and reinstalled oa$main . I'm 99% sure. Anyway , I'll do it again and execute the list you asked. Thks .. Marcia
3968.8	info	VAXRIO::ABREU		`Fri Mar 18 1994 17:57`	10
	Hi Jonathan, I checked the oa$main and I really relinked the image and reinstalled it. I executed the library/list /full and the modules you described are the same .. I mean the same version and the same number of symbols. do you have any ideas what else could cause this ? thanks .....marcia
3968.9	more info	VAXRIO::ABREU		`Mon Mar 21 1994 14:58`	8
	Hi, I enabled the trace and realized that the error happens during the execution of the function CALENDAR INITIALIZE FILES. Any ideas ? Marcia
3968.10		IOSG::PARTONJ	ShallICompareTheeToA Winter'sNight?	`Mon Mar 21 1994 16:50`	7
	Marcia, Can you mail me a copy of A1TRACE.LOG? Thanks, Jonathan.
3968.11	logs ??	VAXRIO::ABREU		`Wed Mar 23 1994 15:22`	7
	Johnatan, I sent the logs by mail. Did you receive them ? Marcia
3968.12		IOSG::PARTONJ	ShallICompareTheeToA Winter'sNight?	`Thu Mar 24 1994 11:37`	8
	Marcia, Sorry, yes, I did receive the A1TRACE.LOGs. I'm currently wading through them to see if I can find a clue as to what's going wrong... Regards, Jonathan.