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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

3924.0. "ALL-IN-1 behaviours....." by MLNTSC::ZAGHI () Mon Feb 28 1994 10:46

Hi,

My customer is working with ALL-IN-1 V3.0 (ITALIAN)
He wants to know if the following behaviours are normal........

THE FIRST.... 
---------

there are two ALL-IN-1 user :  USER_A  & USER_B

1) USER_B grants mail access to USER_A by GMA function 

2) USER_A switches to USER_B "mail context" by SMU function 

3) USER_A selects a USER_B's "created document" in MAIN DRAWER . At this point
   "created document" is located in [.msg] directory.

4) USER_A moves selected "created document" to his own CREATED FOLDER (and 
   of course MAIN DRAWER) At this point "created document" is located in
   [.DOCX]  directory. 

5) From his "mail context" USER_A sends "created document" to another user....
   but this step fails.
   I think the problem is that now "created document" is in [.DOCX] directory.


THE SECOND....
----------

there are two ALL-IN-1 user :  USER_A  & USER_B 

1) USER_B create & send a message that we'll call XXXXXX

2) USER_B grants mail access to USER_A by GMA function

3) USER_A switches to USER_B "mail context" by SMU function

4) USER_A selects XXXXXX document in " MAIN drawer/INDEX OUTBOX folder"

5) USER_A copy XXXXXX document in his own "MAIN drawer/INDEX OUTBOX folder".
   But now the document appears as UNSEND and is located in [.docx] directory.  
               NO GOOD FOR THE CUSTOMER.



Can anyone tell me anything more about the above behaviours ? 

            Many thanks in advance ....

                        Paolo Zaghi.

T.R	Title	User	Personal Name	Date	Lines
3924.1	One guess, one answer	IOSG::MARSHALL	When you've got a widget, you don't need gimmicks	`Mon Feb 28 1994 12:05`	20
	The first problem has nothing to do with the [.DOCx] directories. I tested it and it works on ALL-IN-1 V3.1 EFT1. So either: a) It's a problem speciic to the Italian kit (unlikely) b) There's something weird with the customer's setup or c) It's been fixed in the PFR The second problem isn't a problem at all; that's the way it works. When you copy a SENT document (you don't need to be SMU'ed, it's the same if you're in your own account) the copy is given status UNSENT. This is because the copy hasn't been sent to anyone, it's merely a copy of a message that has been sent. It is given STATUS of UNSENT because the most likely thing you'll want to do with a copy of a message you've sent is to make some changes and send it again. If you copy a READ message, it will be given STATUS of COPIED, which prevents you changing or sending it - the same as with the original READ message. Scott
3924.2	MAILworks trivia	IOSG::TALLETT	Gimmee an Alpha colour WinPad!	`Tue Mar 01 1994 10:10`	11
	Interestingly, copying a READ message in MAILworks results in another READ message. We've had complaints that TeamLinks is inconsistent because it works one way with a MAILworks document and the other way with an ALL-IN-1 document. Of course, if TeamLinks made all copied READ messages into READ messages, we'd get complaints from ALL-IN-1 customers complaining that the VT interface was inconsistent with the Windows interface! :-) Regards, Paul
3924.3	ALL-IN-1 behaviours ....more	MLNTSC::ZAGHI		`Fri Mar 04 1994 15:04`	23
	Hi, first of all , excuse me for the late. I'd like to do some other considerations .... > The first problem has nothing to do with the [.DOCx] directories. I tested it > and it works on ALL-IN-1 V3.1 EFT1. So either: ........ Does this problem exist in ALL-IN-1 V3.0 English ? in the other words.... Is it possible that this is a ALL-IN-1 V3.0 problem ? ( I can find this problem on my ALL-IN-1 V3.0 italian too ) > The second problem isn't a problem at all; that's the way it works. When you > copy a SENT document (you don't need to be SMU'ed, it's the same if you're in > your own account) the copy is given status UNSENT. This is because the copy > hasn't been sent to anyone, it's merely a copy of a message that has been sent Yes but is it normal that we can find the COPIED SENT DOCUMENT in [docx] directory ?? Many thanks , Paolo.
3924.4	As normal as it gets round here...	IOSG::MARSHALL	A glitch in reality	`Fri Mar 04 1994 17:41`	11
	>> Does this problem exist in ALL-IN-1 V3.0 English ? Sorry, don't have time to find a V3.0 system and check; all the systems I have access to are running V3.1 EFT versions. >> but is it normal that we can find the COPIED SENT DOCUMENT in [docx] >> directory ? Yes. Scott
3924.5	THANK YOU	MLNTSC::ZAGHI		`Mon Mar 07 1994 09:13`	10
	Hi, well,for the second question I'll answer to the customer that this is the normal behaviour . For the first question I have to escalate the problem . Thank you for your helpfull answer , Paolo.