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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

3922.0. "FCS logfile has %SYSTEM-F-SUBLOCKS, error message" by GIDDAY::SETHI (Oh what a feeling .....) Mon Feb 28 1994 05:36

    Hi All,
    
    A customer has ALL-IN-1 IOS 3.0-1 installed and has had a problem with
    their FCS, the customer had to stop/restart the server.  Users were
    complaining of poor systems performance.  When the customer tried to
    stop the server an error message was displayed in the logfile :
    
      Time out - not all tasks run to completion
    
    The server was not stopped and a stop/id command was used to stop the
    FCS process.
    
    There was an interesting error message in the logfile:
    
    21-FEB-1994 14:57:04.34  Server: PER2::"73="  Error: 
    %MCC-E-EXISTENCE_ERROR, object does not exist
    
    21-FEB-1994 15:08:52.74  Server: PER2::"73="  Error:
    %SYSTEM-F-SUBLOCKS, cannot dequeue a lock with sublocks  Message: 
    CsiCacheFlushDrwStruct; Error dequeing VMS lock block
    
    The customer has sent me the logfile and it can be found on
    RIPPER::USER$TSC:[SETHI]Q22211.LOG.  I would be grateful if you could
    look at the logfile and get back to me.  Is there anything to worry
    about ?
    
    Regards,
    
    Sunil

T.R	Title	User	Personal Name	Date	Lines
3922.1		WAYOUT::TALBOT	Trevor Talbot	`Mon Feb 28 1994 09:20`	15
	Hi Sunil, I have seen this error once before - same version etc... but the users didn't report any performance problems...however, the FCS process that was logging the errors was still configured for the default 50 users, and the cutomer actually had 200 accounts on the system!! I advised him to tune the FCS accordingly and also check out the SYSGEN params like RESHASTBL and LOCKIDTBL, in fact I think he just did an AUTOGEN run with feedback... He hasn't reported problems since,, have you tried this? -Trev p.s. I think his log had many other errors present all seemed to have the word LOCK somewhere in the message.
3922.2		IOSG::STANDAGE		`Mon Feb 28 1994 09:30`	12
	Sunil, As Trevor says, check to ensure they have 'tuned' the server as much as possible to suit their particular environment. I also suggest they upgrade to V3.0A (MUPA) as soon as they can. There are no specific fixes around %SYSTEM-F-SUBLOCKS, it is a MUCH more stable server, and includes some important bug fixes. Kevin.