Title: | *OLD* ALL-IN-1 (tm) Support Conference |
Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 |
Moderator: | IOSG::PYE |
Created: | Thu Jan 30 1992 |
Last Modified: | Tue Jan 23 1996 |
Last Successful Update: | Fri Jun 06 1997 |
Number of topics: | 4343 |
Total number of notes: | 18308 |
I am currently writing the Differences document for ALL-IN-1 Version 3.1. Traditionally, this document has contained a list of 'anticipated questions about ALL-IN-1 Version x and answers to these questions'. In the past, these questions have always been the same, just updated for the various versions. I would like to update the set of questions and need input from the CSCs (and anyone else who would like to help.) Here's the standard set of questions: * How does the performance of ALL-IN-1 Version (new) compare with Version (old) * Will we need additional hardware to support the samenumber of users on our ALL-IN-1 system? * We have customized ALL-IN-1 Version x menus and forms. Will we have to do the customization again when we install ALL-IN-1 Version (new)? * We have developed applications which use ALL-IN-1 Version (old) functions. Will these applications work with ALL-IN-1 Version (new). * Will we need to convert the File Cabinet before using ALL-IN-1 Version (new) * Is it possible to upgrade from ALL-IN-1 Version (very old) directly to ALL-IN-1 Version (new)? * Must we install all of the software in the ALL-IN-1 Version (new) upgrade kits when we install ALL-IN-1 Version (new)? My questions are: 1. Are these questions still valid? 2. What other questions do YOU get asked frequently, which could be included in the Differences document? Please reply by 25 February. Thanks for your help. Gilla Evans ALL-IN-1 Documentation team
T.R | Title | User | Personal Name | Date | Lines |
---|---|---|---|---|---|
3842.1 | Customers don't believe the answers | AIMTEC::WICKS_A | Atlanta's Most (In)famous Welshman | Wed Feb 02 1994 16:33 | 13 |
Gilla, personally, i'd throw away all those fake questions and answers which noone reads anyway, most people will be more interested in how long the install takes, whether there's a CART to run and exactly how they get to ALPHA etc... Would you take suggestions in person as i'll be in heavenly DEC PARK II next week? Regards, Andrew.D.Wicks | |||||
3842.2 | Any more suggstions? | IOSG::EVANSG | Thu Feb 03 1994 09:18 | 9 | |
Andy, brilliant! Yes, if you've got the time, come and see me. I'm in the office Monday to Wednesday certainly, not sure about Thursday or Friday. Ring me on x 4617. Gilla | |||||
3842.3 | Tell them what they call about | AIMTEC::ZANIEWSKI_D | Why would CSC specialists need training? | Thu Feb 03 1994 13:26 | 9 |
I would devote some ink to indicating that subsystems like time management and communications are in maintenance mode. The only work being done, is to fix problems where there is a nonconformance to the SPD or documentation. My team fields a significant number of these "when are you going to fix this subsystem" questions. Dave Zaniewski |