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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

3785.0. "Permanent symbols lost/changed in user accounts" by GVPROD::JORHAT::BOWERS (It always rains in Geneva) Thu Jan 20 1994 10:13

We're experiencing strange behaviour on one of our (4) ALL-IN-1 clusters 
since upgrading to V3.0A :

The settings of some users' Library and Abbreviation documents blank out, 
the value of the last printer destination CHANGES and various other symbols 
get blanked out as well.  We cannot reproduce these problems, but they 
recur on the same accounts. The quotas seem sufficient, what kind of trace 
can I use ?  We've enable auditing on the .PST files of the users concerned 
(in case it's an unauthorised NEWDIR ...)

The changes to the system, apart from V3.0A, are that we've been moving 
disks and users around.

ALL-IN-1 V3.0A
VMS V5.5-2

Has anyone experienced this sort of thing before ?
Bonne journee
Hilary


P.S. Search in STARS and this conference haven't revealed anything.

T.R	Title	User	Personal Name	Date	Lines
3785.1	Not wishing to insult you, but...	IOSG::PYE	Graham - ALL-IN-1 Sorcerer's Apprentice	`Thu Jan 20 1994 17:07`	9
	Er, how carefully have you been moving discs and users around??!! Are you certain that you have updated PROFILE, SYSUAF, PARTITION etc., for the users correctly? Could the users PST's have had some disc names in them? I don't think so, but it was worth a guess! Graham
3785.2	carefully very carefully	GVPROD::JORHAT::BOWERS	It always rains in Geneva	`Fri Jan 21 1994 17:32`	21
	>> Er, how carefully have you been moving discs and users around??!! pretty carefully : with the MDK option PROFILE,SYSUAF are updated, but PARTITION, ah well, it is only OK for MAIN, (well spotted) how does one change that as OAFC$PART_SEED only works for the MAIN drawer ? however the current disk value is a logical (USE4) which is defined to the correct disk - so in fact shouldn't caused the problem. (?) Found out though that when a different printer is offered, the value found in .PST for LAST_PTR_DEST is the original one, so where the heck does this new one come from ??? (you wouldn't believe some of the destinations offered.. :-)) feeling rather frustrated, Have a good weekend Hilary Insulted ? Gosh no, relieved that you even answered !
3785.3		IOSG::PYE	Graham - ALL-IN-1 Sorcerer's Apprentice	`Fri Jan 21 1994 19:28`	5
	Stuart will probably correct me when he's next in here, but: <WRITE CHANGE PARTITION UNIQUE_NAME='[user]drawer',DIRECTORY='....' Should do it...
3785.4		GVPROD::JORHAT::BOWERS	It always rains in Geneva	`Tue Jan 25 1994 17:07`	10
	Thanks for the tip, but the serious question and more serious problem is that more of our users are complaining of a different printer destination proposed than the one saved in the PST file. The similarity is that they're all (but one) on the same disk and they all have several drawers. Is there any process quota which could be increased or tracing which could be enabled ??? Tks, Hilary
3785.5	Trace symbols? Other SWAGs....	IOSG::PYE	Graham - ALL-IN-1 Sorcerer's Apprentice	`Tue Jan 25 1994 17:58`	11
	If this is V3.0, you could turn on symbol tracing and filter the exact symbol name to see when (if?) it's geting updated. On earlier versions, you'll have to have all of symbol processing and purge the logs frequently! Is there some sort of customisation to the printing scripts? Could their PSTs be set to the wrong protection? Or somewhere higher up the directory tree or disc? Can you create, change and read other "$" symbols? Graham