T.R | Title | User | Personal Name | Date | Lines |
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3756.1 | Check OAFC$SYSMAN id on the account | IOSG::STANDAGE | | Wed Jan 12 1994 13:00 | 22 |
|
Hilary,
In order to successfuly use the Manage File Cabinet Servers subsystem
your account must have the OAFC$SYSMAN identifier. The installation
adds this identifier to the Manager's account, but if you are using an
account without this, then a running server would be shown as "Stopped"
from the UI.
When accessing the subsystem, is there a very long pause (i.e. >20
seconds) before the server is shown as "Stopped", or is this happening
immediately ?
Also, if the server is stopped/restarted does everything return to
normal ?
Thanks, I hope the OAFC$SYSMAN identifier is the cause !
Kevin.
|
3756.2 | OAFC$SYSMAN granted | GVPROD::JORHAT::BOWERS | It always rains in Geneva | Thu Jan 13 1994 09:02 | 15 |
| Morning Kevin,
I'm working from the ALL-IN-1 manager account, and yes, the id OAFC$SYSMAN
is granted.
There is a reasonable (8 seconds) pause before the server is shown as
stopped and the message "Invalid arguments" is given, but it's immediate
when re-accessing the menu (exit screen MS)
No, stopping/restarting doesn't help. The server is *shown* as Stopped but
seems to function - very strange.
Any ideas ?
Cheers
Hilary
|
3756.3 | The stopped state is normal when you get an error | IOSG::TALLETT | Gimmee an Alpha colour WinPad! | Thu Jan 13 1994 13:12 | 22 |
| >There is a reasonable (8 seconds) pause before the server is shown as
>stopped and the message "Invalid arguments" is given, but it's immediate
>when re-accessing the menu (exit screen MS)
>
>No, stopping/restarting doesn't help. The server is *shown* as Stopped but
>seems to function - very strange.
The server management UI tries to access the server and if it
gets an error, it shows the status as stopped. You are getting an
error "Invalid arguments", so it is showing the status as stopped.
You are sure it says "arguments" not "authentication"? That would
indicate the OAFC$SYSMAN problem earlier.
If it really says "arguments", have you recently installed the MUP
on this system? Could you have mismatched versions of things? Can
you think of anything "strange" at your installation that has
caused problems before? (eg funny usernames, interference from
other products, customisations etc.)
Regards,
Paul
|
3756.4 | old code superseeding newer code ? | IOSG::STANDAGE | | Thu Jan 13 1994 13:28 | 15 |
|
Hilary,
As Paul asks, what version of IOS are you running ?
Check SYS$SYSTEM and SYS$SHARE for OAFC* modules - make sure you have
nothing old lying around in the root directories, there appears to be a
mismatch somewhere along the way.
Is it possible to SET HOST to the system, if so I can probably take 5
minutes to give it a check over...
Kevin.
|
3756.5 | Are you using pre-SSB V3.0a | CHRLIE::HUSTON | | Thu Jan 13 1994 13:41 | 10 |
|
I saw this during the installation of one of the earlier versions
of FT V3.0a, if I recall right, there was a mismatch version or
some such thing (Kevin, you fixed it for us).
Sorry, but I don't recall exactly what it was, but it was during
a pre-SSB version. Are you sure you are using SSB V3.0a?
--Bob
|
3756.7 | Latest versions, just patched | GVPROD::JORHAT::BOWERS | It always rains in Geneva | Thu Jan 13 1994 15:27 | 23 |
| re .3 Yes, it is "arguments" and no can't think of anything strange.
Yes, did install MUPA, and your (.6) question made me realize that I had
copied the saveset to patch MUPA but hadn't done it, so I just have patched
MUPA and the versions now are :
OA$VERSION
ALL-IN-1 V3.0A
SM$_MUPA_VERSION
ALL-IN-1 IOS Server for VMS V3.0A (MUPA) BL61A 16-Dec-1993
SM$_TLC_VERSION
TeamLinks Connection Package V2.0 BL41 26-NOV-1993
Restarted ALL-IN-1 and the server will not start, this time it's really
stuck. no errors at all now.
Kevin, you may set host, call me at 821-4281 for the password.
Thanks a lot
Hilary
|
3756.8 | TCP/IP was 8224 | GVPROD::JORHAT::BOWERS | It always rains in Geneva | Thu Jan 20 1994 08:06 | 6 |
| To close the story :
After patching MUPA the server was defined with a TCP/IP address of 8224.
Changing that to 0 and all was OK.
Hilary
|
3756.9 | | IOSG::STANDAGE | | Thu Jan 20 1994 09:20 | 19 |
|
Apologies, I was meant to put a note in similar to Hilary's a couple of
days ago to close the subject.
Well, not completely close. Somehow the TCP/IP port number for the
default 73 server was not written as "0", but was left blank. This
results (after some number crunching) with a TCP/IP port number of
8224. We're still not 100% certain how this happened, but it has not
been reported elsewhere.
If anyone observes similar behaviour, and they have not been an FT site
for MUPA/TLC, then please let me know !
Thanks,
Kevin.
|
3756.10 | Gee its fun being on the complaining end!! | CHRLIE::HUSTON | | Thu Jan 20 1994 18:10 | 11 |
|
Consider yourself infomred :-)
After last weekends wonderfull New England weather, we had power
outages due to the ice. Monday morning I came in to complaints
about the FCS not talking TCP/IP on our cluster. A quick check showed
that the server was running, but its port was 8224 in the context
block. I stopped and restarted the FCS and all was well.
--Bob
|
3756.11 | | IOSG::STANDAGE | | Thu Jan 20 1994 19:38 | 20 |
|
Bob,
OK, but did you have to explicitly edit the server config to reset the
port to "0" - or was it a simple matter of stopping and restarting ?
On Hilary's system the port number was correct in the context block,
but doing a read showed up 8224. Also, we have worked out a way this
could happen on sites that have upgraded from previous MUPA/TLC base
levels, so you only half count :-)
Anyone else seen similar things from a fresh MUPA/TLC ???
Thanks for the complaint, now I know how you must have felt all those
endless years...
Kevin.
|
3756.12 | I thought it was your weekly salary! | AIMTEC::WICKS_A | Atlanta's Most (In)famous Welshman | Thu Jan 20 1994 20:04 | 9 |
| Kev,
we saw the 8224 here on a much upgraded system but wrote it off as
just one of those things. Interestingly we hadn't even selected TCP/IP
as an option in the install.
Regards,
Andrew.D.Wicks
|
3756.13 | �8.224p - I don't get that much a week... | IOSG::STANDAGE | | Fri Jan 21 1994 09:37 | 11 |
|
Andrew,
Yes, there was a problem during the many base levels we did for the
TLC. At one point the TCP/IP port field was blank, which lead to the
server trying to start as port 8224. This I can well believe, but
Hilary's installation was a fresh, so it's all rather confusing.
Kevin.
|
3756.14 | I'm sure Carole would agree | CHRLIE::HUSTON | | Fri Jan 21 1994 14:36 | 18 |
|
>OK, but did you have to explicitly edit the server config to reset the
>port to "0" - or was it a simple matter of stopping and restarting ?
Nope, just stop/restart all was well, no edit of config file, I did
read it though and it said the right thing.
>levels, so you only half count :-)
Alright, I'm moving up in the world :-)
>Thanks for the complaint, now I know how you must have felt all those
>endless years...
Don't worry Kevin, you had years to torment us, we will never be
even :-)
--Bob
|
3756.15 | Another victim :-) | WAYOUT::TALBOT | Trevor Talbot | Wed Jan 26 1994 09:46 | 17 |
| Hi Kevin,
A site in the U.K just reported a similiar prob,
they get the following error on FCS start:-
%OAFC-E-INVATTR,
the meesgae number for OAFC is 55804554.
Another MUPA install, they do use Teamlinks.
I'm getting him to re-link the FCS ...then I find this
note...Were you able to edit the FCS config file whilst
the status was stopped? I thought it could only be edited
whilst running(until the next release :-) )
-Trev
|
3756.16 | More info.... | WAYOUT::TALBOT | Trevor Talbot | Wed Jan 26 1994 10:38 | 19 |
| Hi,
The customer re-linked FCS and in fact oa$main etc.
he did fine a missing oadsl image error which has been
fixed now. Using the new images same problem. No other
errors in any oafc*.log files. He re-created the config
file from the script in oa$lib. The audit /resource info
is changing like it is working, but the status still says
stopped (and he does have the rights id!). He will check
out if user can perform cross drawer operations etc..
The AIDA server is installed but this state is
off.
Any ideas??
-Trev
|
3756.17 | Some questions while I think... | IOSG::STANDAGE | | Wed Jan 26 1994 11:12 | 26 |
|
Trevor,
Some questions...
Firstly, can we ensure they have the correct version of MUPA/TLC.
What is the result from doing:
<GET SM$_MUPA_VERSION
<GET SM$_TLC_VERSION
Make sure they have OA$DSL$SHR.EXE in SYS$COMMON:[SYSLIB]. If it is not
there the server will probably link/run against DSL$SHR.EXE which is
probably not a good thing.
Are they running with TCP/IP ? What is the port number they see in the
context block and during a read of the server ?
Were they a field test site during MUPA/TLC FT, or is this a 'virgin'
installation from V3.0 ?
Thanks,
Kevin.
|
3756.18 | Hold on to your hat! | WAYOUT::TALBOT | Trevor Talbot | Wed Jan 26 1994 16:58 | 23 |
| Hi Kevin,
Thanks for your response - some answers:
<get sm$_mupa_version = BL61A 16-DEC-1993
<GET SM$_TLC_VERSION = BL41 26-NOV-1993
he has got oa$dsl$shr.exe in sys$common:[syslib]
No tcp/ip being used, port number is 0
however the oafc show_server #server_name #state = "port_number" returns null.
Not a field test site.
The FCS is being used o.k by users!!! it is just the status that is wrong.
The customer tells me he is building his own kits for rolling out
to other sites - he now thinks this maybe a problem with his kit build!!!!
I'll let you know....don't work those brain cells on this any more until
we have eliminated his kit build.
Thanks for your help so far though,
cheers,
-Trev
|
3756.19 | 8224 is real common | GVPROD::ZAGURY | Alain Zagury@GEO - 821/4401 | Wed Jan 26 1994 17:00 | 4 |
| Just for the record, 8224 was the object on all our systems (5) after
MUPA and TLC.
Cheers
Hilary
|
3756.20 | | IOSG::STANDAGE | | Thu Jan 27 1994 08:46 | 13 |
|
Trevor,
This bit is real important. Although the context block shows the port
number to be 0, what does READing the server information show up ?
I just want to make sure this is not something similar to what Hilary
saw. Having said that it is different anyway befcause your servers
appear to be up and running ok...
Thanks, let us know if you need anymore help,
Kevin.
|
3756.21 | More info.... | WAYOUT::TALBOT | Trevor Talbot | Thu Jan 27 1994 10:13 | 27 |
| Hi Kevin,
Here's the scoop so far....
When he goes onto the MS menu the error
%OAFC-E-INVARG, appears, this shows up when executing the show_server function
to get the port_number.
When he Edits the config file the error
%OAFC-E-TLVBADSTREAM, appears
When he Reads the port_number is zero, as is the context block.
The context block status is still saying stopped but the server is being used and
seems o.k other than the above!!!
Is there a way to write directly the port_number ?
Since he re-built his kit the WORM error has now gone completely!!
Help still required...
Cheers
-Trev
|
3756.22 | SOLVED. | WAYOUT::TALBOT | Trevor Talbot | Fri Jan 28 1994 09:27 | 12 |
| Hi,
Just to let you know - This problem has now been solved. The customer
had an old options file that he used and it linked against the dsl$shr.exe
instead of the new oa$dsl$shr image. He also had another old com file used
in the link. When using the latest and greatest - no problems no errors.
Thanks for all suggestions etc..
-Trev
|
3756.23 | | IOSG::STANDAGE | | Fri Jan 28 1994 09:43 | 12 |
|
Trev,
The TLV error suggests something along those lines was happening. My
response was going to be "Well it looks like you have the wrong
versions of something" :-)
Anyway, glad normality has been returned...
Kevin.
|