Conference iosg::all-in-1_v30

3656.0. "Access violation on creating mail" by KERNEL::OTHENJ () Mon Dec 13 1993 11:00

Hello,

ALL-IN-1 V3.0

A customer has the following problem with creating mail messages (has also 
seen the problem when creating distribution lists).

When creating mail messages and filling in a distribution list at the To: 
field, the customer received the error 

oa-f-vmgetfatal, lib$get vm failure

and was logged out of ALL-IN-1. They have also received this error when 
entering local usernames at the CC: field, and also the error

operating system interface error
                                   
is displayed sometimes before the lib$ error.Customer has oa$dds_prime=2. 
Explained that this error could be due to problems with mr, but the 
customer has found that if they get this error, they have to log out of 
ALL-IN-1 a few times before it works. 

The customer has checked show proc/accounting when this has happened on 
one occasion, and found that the virtual page size was > pgflquo, so he 
upped the value to 30,000, asked the user to log out and in again, and see 
if this corrected the problem. The user has since had the error again, and 
this time virtual page size was less than pgflquo.

The customer turned on set watch file and called ALL-IN-1 again, and thinks 
that the file network.dat was opened prior to the access violation, but 
cannot guarantee this as the user was describing what she could see over 
the phone.

Has anyone seen this problem before?

	Thanks,
			Julie      
    

    Julie,
    
    This sounds like the problem fixed in ICF #014 / MUPA
    
    Regards
    Alan