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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

3399.0. "RENAME account - fail to update network " by ANGLIN::HARRISA (hooked on DAVE) Fri Oct 15 1993 00:06

    ALl-IN-1 3.0
    
    I've been trying to RENAME an ALL-IN-1 account and keep getting a
    failure message  - "failed to update the network profile". i found the
    article in DSN to correct, but this user didn't have an autoforward.
    
    tbelow is a snipet from the log file:
    
    Set new ALL-IN-1 accounts such that it cannot receive mail and that
    it is locked:
    Check for Mail Directory use
    Do we need to change the Mail Directory entry ?
    Updating the Mail Directory entry
    Update the network profile - add the new entry and edit in details
    %OA-E-DBNODBFORM, Form SUBSCRIBER is not in the library
    %EMD-I-USESEND, Send this message when you are ready
    
    we do not have DDS at this site.
    	
    	ann
    
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3399.1It thinks it isAIMTEC::WICKS_AU.S.A 2 England 0 - I was there!Fri Oct 15 1993 17:447
    Ann
    
    Check that OA$DDS_PRIME really is defined to 0 /SYS/EXEC
    
    Regards,
    
    Andrew.D.wicks
3399.2been there, done thatANGLIN::HARRISAhooked on DAVEFri Oct 15 1993 18:0413
    Done that.     "OA$DDS_PRIME" [exec] = "0" (LNM$SYSTEM_TABLE)
    user is using ALL-IN-1 now, so I'll just keep trying thruout  the day.
    
    the funny thing is i've been able to rename other accounts since the
    upgrade. and I JUST renamed another account on this system with NO
    PROBLEM at all.  maybe there is something in the particular account i'm
    trying to rename.
    
    are there any fields in teh profil (other than MDFLAG) that might cause
    a problem in renaming?
    
    	ann
    

3399.3go figure...ANGLIN::HARRISAhooked on DAVEThu Oct 21 1993 17:584
    ok, i waited a few days and tried renaming this account a few minutes
    ago - of course NOW it worked.
    
    
3399.4sometimes it works, soemtimes it doesn'tANGLIN::HARRISAlost in the jungle of doubtFri Nov 05 1993 16:2726
    
    
    well, this saga continues, i've been getting the error in .0 on 2
    different systems now. both have OA$DDS_PRIME set to:
    	   "OA$DDS_PRIME" [exec] = "0" (LNM$SYSTEM_TABLE)
    both have ALL-IN-1 v3.0-1, VMS 5.5-2
    
    1 system the administrator was trying to do the rename, and got this
    error. I tried it as the ALL-IN-1 manager and got it also. this rename
    was to an existing account.
    
    on the other system (jsut a few minutes ago) the account was newly
    created.i also went in /NOCUST and renamed my account. then went in
    normally and renamed my account back. both with no problems.
    
    in either case, neither account had an autoforward set.
    in both cases, a new profile was created for the new name, but with the
    MAIDES field set to NO MAIL. to make the accounts usable, i just set
    the MAIDES to ALL-IN-1 and deleted the wrong name profile.
    
    when on the SM$RENAME form, i only enter a new ALL-IN-1 name and then
    hit RETURN.
    
    the RENAME forms/scripts/com files have NOT been customized
    
    	ann
3399.5This could be related to GBL* sysgen parametersGIDDAY::SETHIHolland 2-England 0,Andrew wasn't thereSun Nov 07 1993 05:5433
    Hi Ann,         
    
    I have come across the same problem and at times the users NETWORK.DAT
    record got updated other time it didn't.  What we found was the the
    GBLPAGFIL quota was too low, we used autogen with feedback to get a
    report than tuned the system.  It's a rather obsecure problem because
    no error messages were reported apart from the one in your base note.
    
    There is a good article in Stars that maybe of some help to explain why
    and how this and other parameters relate to RMS Global Buffering.  The
    article is called "SYSGEN Parameters Related To RMS Global Buffers".
    
    For your interest the following parameters are important:
    
    There are eight SYSGEN parameters that are directly related to RMS        
    global buffers.  They are the following:                                  
                                                                               
         1.  RMS_GBLBUFQUO         5.  VIRTUALPAGECNT                         
         2.  GBLSECTIONS           6.  SYSMWCNT                                
         3.  GBLPAGES              7.  LOCKIDTBL                               
         4.  GBLPAGFIL             8.  RESHASHTBL          
    
    There is yet again another article called "Command Procedure To
    Estimate SYSGEN Units for RMS Global Buffers".  I found them to be very
    useful and interesting.  I too checked the autoforward stuff but it
    didn't help as in your case my customer didn't have autoforward set. 
    
    Regards,
    
    Sunil
    
    PS - I see you are no longer "hooked on DAVE" !!!!!  I am just being my
    cheeky self :-).
3399.6The results of tuning at the customer siteGIDDAY::SETHIHolland 2-England 0,Andrew wasn't thereMon Nov 08 1993 01:2513
    Hi All,
    
    I just thought that I would reply with the results.  The customer tuned
    3 out of 4 nodes in the cluster renames worked on the tuned system but
    on the untuned system they failed.
    
    I hope that this is of some help to you. I cannot say with certainity
    if you have the same problem but from my experience on this site the
    GBL* stuff in the previous reply helped to solve the problem.
    
    Regards,
    
    Sunil