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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

3374.0. "Problems creating a drawer and the an account" by NEOV00::KLOPEZ (Resist negative thoughts) Fri Oct 08 1993 11:32

    Help please, help !!!!!!
    
    I can't create a simple drawer, and I suppose that since I don't have a
    drawer and a folder to receive mail, I can't create other accounts,
    
    I read somewhere about having problems with some symbol definitions
    regarding the directory where the drawer is created (.TEST]??). 
    
    The problem is that I can't find documentation explaining how to solve it 
    and this is the first time I install ALL-IN-1, so I don't have the 
    slightest idea of where the problem might be ...
          
    So I have two problems: I can't create a drawer, I can't create a user.
    for some reason I have the feeling that my next problem will be: I can't 
    send mail.
    
    ALL File Cabinet created with status = 4
    A fatal error has occurred in SM_CR_USER_DETAILS.SCP
    
    Are there any simple steps to create a drawer? By the way, I don't have 
    access to STARS. 
    
    
    Thanks and regards,
    
    Katya
    
    PS. If I sound desperate, I am.
T.RTitleUserPersonal
Name		DateLines
3374.1Still desperate?AIMTEC::WICKS_AU.S.A 2 England 0 - I was there!Tue Oct 12 1993 17:4618
    Katya,
    
    I hope you're not still desperate 4 days later. I must admit I didn't
    follow the flow of your problem. Do you not have a MAIN drawer? or do
    you have one but can't create another one?
    
    Also I wasn't clear which error was the one you were getting when
    creating a drawer and which was the one you got when creating an
    account.
    
    Oh and one final reminder this is after all only a notes conference
    and for urgent support you should always call your CSC. In your case I
    don't know whether you call us (atlanta), Canada or Singapore since I
    haven't quite figured out the latest reorganisation yet!
    
    Regards,
    
    Andrew.D.wicks
3374.2I'm still desperate ... :)NEOV00::KLOPEZResist negative thoughtsWed Oct 20 1993 00:2420
    Hi,
    
    I repeated the installation on another system and I'm having the same 
    error. I simply cannot create an account.
    
    In my ALL-IN-1 Manager account I don't have any drawers, and when I
    create an account and the users want to use it they receive an error
    saying the account is locked.
    
    The first time I thought it was an installation problem, but after two
    installations I think it's a different kind of problem.
    
    This is for demo purposes, I'm installing the Spanish version (uhhh!),
    and I have spent a lot of time without any results ...
    
    I would appreciate any help, I'm sure it's something simple that I'm
    just missing ...
                                       
    Katya
3374.33rd try at writing this noteAIMTEC::WICKS_AU.S.A 2 England 0 - I was there!Wed Oct 20 1993 20:1119
    Katya,
    
    Again i'll repeat my recommendation that you try obtaining support
    formally from your CSC...
    
    OK Create Account - if it completed successfully (check the log) then
    just go MGT MUA select the account and type UNLOCK (it's a hidden
    option).
    
    If you're missing your main drawer then you need to repeat partition seeding
    this has been discussed in many many notes but basically its
    
                                                                                 
     <GET #OAFC_SEED_USER = "user"                                                
     <DO OA$LIB:OAFC$PART_SEED                                                    
        
    Regards,
    
    Andrew.D.wicks