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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

3303.0. "ALL-IN-1 V3 EW accvio !" by KAOT01::R_OBAS () Mon Sep 20 1993 23:38

    
     I have a large ALL-IN-1 customer. EW procedure fails consistently but
    not on the same user. We did an ANAL/RMS on DOCDB and DAF.dat but there
    were no errors. FC FCO was also done but same result. There were some 
    errors regarding file protection but it's not anywhere near the ACCVIO.
       I can post a pointer for the logfile if anyone is interested.
    
    Thanks,
    ricardo
       
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3303.1BUSHIE::SETHITue Sep 21 1993 00:518
    Hi Ricardo,
    
    What version of ALL-IN-1 IOS do you have installed ?  Can you give us a
    pointer to the logfile as well ?
    
    Regards,
    
    Sunil
3303.2kaot01"":: obas.logKAOFS::R_OBASTue Sep 21 1993 17:442
    
    Thanks Sunil !
3303.3Some things to try outBUSHIE::SETHIWed Sep 22 1993 01:2636
    G'day,                        
    
    I just had a look at the logfile and found a couple of minor problems
    namely:
    
    >Drawer: [ANICHOLSON]MAIN emptying wastebasket
    >Error deleting file
    >"FORS$DISK3:[FORS.RES.USERS.ANICHOLSON.OA.MSG]ZUUYMBB6J.WPC
    >ACP could not mark file for deletion
    >no privilege for attempted operation
    >Error deleting file
    
    Suggests that the protection on the file is set to no access for system
    ie S:, you have a few of these in the logfile.
    
    Having had a look at the access violation it appears that the account
    that is being processed after CBACKMAN has a problem.  Could you check
    to see if the DOCDB & PDAF have any problems by doing an analyze/rms/check. 
    It's not possible to determin why this access violation has occurred,
    so what you could do is to change the Department field in the user
    profile to something obsecure like "Ministry of funny walks" :-).  Than
    run the EW procedure for that department and see if the EW access
    violates.  You could do this during normal working hours as EW will try
    to empty that users wastebasket.
    
    Do you run PT on the system ?  If not it maybe a good idea to see if it
    comes back with anything. 
    
    These are just some of my suggestions could you keep us posted.
    
    Regards,
    
    Sunil
    
    PS - I must be going blind I asked you for the version of ALL-IN-1 but
    	 you had it in your title.
3303.4KAOFS::R_OBASWed Sep 22 1993 17:1412
    
     This is what's driving me crazy. THe next time the EW is run, those
    accounts that seems to have problem will be processed cleanly. It
    will ACCVIO on the first few accounts. The previous run was clean
    regarding Cbackman and the account before and after him.
    ANAL/RMS was clean on the .dat files for the account in question.
      As far as the file protection is concerned, I had raise that issue
    but then again there were some runs that we get the ACCVIO even before
    the account with file protection problem was processed.....
    Any more suggestions/hints are welcome.
    
    
3303.5Set tracing on and see if it access vio's at same pointBUSHIE::SETHIMy name is Sunil without the HThu Sep 23 1993 02:0218
    Hi,
    
    >As far as the file protection is concerned, I had raise that issue
    >but then again there were some runs that we get the ACCVIO even
    >before
    
    I just pointed that out as another issue and I don't think it has much
    to do with the problem.
    
    You could turn tracing on and see where it's failing.  So you will have
    to edit the various .scp's and also set verify in the .com's.  It's
    almost impossible to guess as to what is causing the problem.  Unless
    someone in engineering can make a suggestion based upon there "inside"
    knowledge.
    
    Regards,
    
    Sunil
3303.6IOSG::MAURICEDifferently hirsuteThu Sep 23 1993 11:4613
Hi,

These sort of problems suggest that ALL-IN-1 is running out of something. From 
authorize show the Manager account setup and see if anything looks a bit low. 
You can try posting the result and seeing if the account setup experts can see 
anything wrong.

Cheers

Stuart



3303.7UAF entry...KAOFS::R_OBASThu Sep 23 1993 19:4023
Username: ALLIN1
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