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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

3299.0. "Cant create mail properly" by HTSC19::TONYLIU () Mon Sep 20 1993 11:50

 Hello,

 There is a problem with ALL-IN-1 at V2.4

 A ALL-IN-1 user login ALL-IN-1,create mail.
 At the To: prompt,he type in the mail receiver name,but ALL-IN-1 prompted
 "Press GOLD MENU for search and paper mail options"
 
 The ALL-IN-1 manager have to enter the Maintain Mail Address utility to
 delete this receiver & create the same mail address.
 Afterwards,the user can create mail properly.
 
 This symptom had occurred twice.

 Is it a bug ?

 Thanks in advance for any comment .

 Regards.

 Tony.
T.RTitleUserPersonal
Name		DateLines
3299.1Was the Delete Flag set?IOSG::COTTINGHAMMon Sep 20 1993 13:1613
    First a few of questions
    1) Was the Address a Local User?
    2) What were the setting of in the NETWORK.DAT for:
       Node 
       Mnode 
       and the Deleted flag
    3) What was OA$DDS_PRIME set to?
    
    I would guess that the Deleted Flag was set to Y and this would cause
    the Netwok entry to be ignored.
    
    Regards
    Alan
3299.2reply to .1HTSC19::TONYLIUTue Sep 21 1993 10:1331
    Alan,
    
    Thanks for your prompt reply.
    
    Answers to your questions:
    1) The mail was addressed to a remote user.
    2) The setting in the NETWORK.DAT for
       node=HKFE01 ,HKFE01 is the local node name
                    should I left this field blank ?
       mnode=N
       Deleted flag=N
    3) The logical OA$DDS_PRIME is 1
    
    According to the customer,this symptom is not repeatable at will:
    when this problem occurred,deleting the record & recreate exactly the
    same record will make mail creation OKAY.And the time the next
    occurrence is unpredictable.
    
    The customer have two addresses with this symptom.
    I have remained one exactly the same before & another record with 
    the NODE field left blank.
    
    Am I doing right?
    What else can be check ?
    
    Thanks very much.
    Regards.
    
    Tony.
3299.3Node shouldn't = local nodeAIMTEC::WICKS_AU.S.A 2 England 0 - I was there!Tue Sep 28 1993 22:3114
    Tony,
    
    the owning node in NETWORK should be something other than the node you
    are on - preferably the node the user is on.
    
    for instance to put your network address in NETWORK.DAT on the node you
    mentioned you would have the username set to TONYLIU and node set to
    HTSC19.
    
    I would also recommend setting mnode to Y.
    
    regards,
    
    Andrew.D.Wicks