| Title: | *OLD* ALL-IN-1 (tm) Support Conference |
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 |
| Moderator: | IOSG::PYE |
| Created: | Thu Jan 30 1992 |
| Last Modified: | Tue Jan 23 1996 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4343 |
| Total number of notes: | 18308 |
Hi,
A client, having ALL-IN-1 DESKTOP V1.1, could not perform any send and
receive mail operation and received the follow message:
"can't perform operation"
I have tried to find more information from TIMA but failed.
Could somebody suggest some idea? How could I troubleshoot this
problem?
Thanks
Alex
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 3268.1 | AIMTEC::ZANIEWSKI_D | Why would CSC specialists need training? | Tue Sep 14 1993 12:53 | 5 | |
This question is best asked in the A1SVC_PC notes conference. The
partial answer is to get the \MAIL\PROGRAMS\A1COMM.LOG file, from
the PC, and examine it.
Dave Zaniewski
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| 3268.2 | Problem solved | HTSC19::TONYLIU | Mon Sep 20 1993 02:50 | 23 | |
Dave,
Thanks for your reply to Alex.
I am Tony Liu,a colleague of Alex.
This problem had been fixed.
In addition to displaying "cant perform operation" ,the terminal also
additional message "press ENTER".
This symptom occurred for create & send mail;
file cabinet rebuild.
Pressing the ENTER key several times on request & checking the
\mail\programs\a1comm.log,it could be found that the above operations
can be performed successfully.
Checking CONFIG.SYS,both BUFFER & FILES parameters were set OK.
Tried re-installed the software,one directory C:\MAIL cant be removed.
DOS version at 3.3
Upgrade DOS to V5.0 & use ATTRIB command,there was one hidden file:
DRIVE.CFG.Delete this file & re-installed the software.
All things work as expected.
Thanks & Regards.
Tony.
performed successfully.
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