Conference iosg::all-in-1_v30

	Hi,

	I have the same problem on a customer site, and I can't
	reproduce it at the office. On both sides, we are
	running version 3.0-1 with notes version 2.3 (patched and
	linked with ALL-IN-1). The difference being that the customer's
	configuration is a cluster of two members, whereas mine is a
	standalone system. This may cause the problem. I also notice
	that when you live GPC, but remain in ALL-IN-1, the counters are
	right. However if you leave ALL-IN-1, then the counters are wrong.

	I hope these remarks will help to identify the problem.

	Regards.
	Bernard U. 

    It may be that if you exit ALL-IN-1 without the conference getting
    closed, then the unread count isn't being updated. When you exit screen
    to leave the GPC menu, the conference is closed and the unread count is
    updated. How are you leaving ALL-IN-1?
    
    I don't think that the system being a single node or a cluster should
    make any difference.
    
    Graham
    
    PS I have corrected your spellings of ALL-IN-1 in .1, please try to
    spell it all in capitals.

    > How are you leaving ALL-IN-1 ?
    
    enter "EX" on the command line.
    
    
    
    ching-U

    Hmm, On the system that I'm running here (which is later than 3.0-1 of
    course :-) ) there is Named Data for an EX option on the GPC form,
    which looks like it should close the conference.
    
    Perhaps you could get the customer to turn on DEBUG or TRACE before
    they leave GPC, and see what code it goes through.
    
    Graham

    RE .4
    
    That reminded me that there was a bug fix in this area. The original
    had Named Data for "EXIT", whereas they should have been OA$_MO_EXIT
    and OA$_MO_EXIT2.
    
    Cheers
    
    Stuart

	Hi,

	That's it, (I reproduced the symptom in my standalone system).

	If I type EXIT when in the GPC menu, then I find myself 
	in the Information Management menu. I may then exit from ALL-IN-1
	and the unseen counter is properly updated.
	If I type EX from GPC, I immediately get out of ALL-IN-1, and the 
	unseen counter is not updated.

	So I understand that one has to close the note before leaving. 
	However, my customer wants to know why you can't leave ALL-IN-1 
	straight from the GPC menu, and whether he needs to customize this 
	and the best way to do it. Or will it be done in the future release?

	Thanks
	
	Bernard U.


	NB: for Graham
	Sorry for the silly spelling mistake, never to be repeated...(I have
	already started, as you may notice above... :-) )

    RE .4
    
    Graham,
    
    You mentioned you're running a version which is later than 3.0-1.
    Which version is that ?
    Pardon my ignorance but I thought 3.0-1 is the latest. 
    
    Back to problem.
    If I were to customize OAN$MENU1 such that EX has the following ND,
    the Unseen count gets updated.
    
    ;;EX;;
    
    XOP "~~EXIT_PROCESSING~~"\exit
    
    Thanks.
    Ching-U

    Ching-U,
    
    I, like all the people on node IOSG:: are part of ALL-IN-1
    Engineering, and hence we are running a version of the product which
    hasn't been released yet. We normally call this version the PFR, which
    stands for Possible Future Release, but I thought you might not know
    what PFR means, since you are fairly new to this file.
    
    Anyway, in the PFR, the code on OAN$MENU1 has been changed like this:
    
    	;;OA$_MO_EXIT2;;		( EXIT )
    
    	XOP OA$_MO_EXIT
    
    	;;OA$_MO_EXIT;;			( EX )
    
    	.IF OA$NOTES_NOTEFILE_OPEN
    	   THEN
    	     XOP "~~CLOSE~~"\
    	EXIT
    
    Graham
    

    I am a little confused... Should we have our customers customize
    OAN$MENU1 as mentioned in .8 or .9 or either one?
    
    Also, is this now on a list to be fixed in the next maintenance release
    for ALL-IN-1?  Will there be another and if so, when?
    
    Thanks...
    
    Susan Adams
    CSC/ALF

    This customer wants to know why when she does a notes UPDATE, the
    unseen count does not get updated.  She has written a customized
    program that caused IU to do a "for loop" on the Notes DSAB to
    re-calculate the unseen count on every conference.  As their
    conferences grow, this will take more and more CPU time.
    
    She believes that the unseen count should be updated dynamically and
    that they should not have to exit ALL-IN-1 in order for the count to be
    updated.
    
    Your comments will be greatly appreciated.  This customer used to work
    for DEC and appears to be adept at ALL-IN-1 customizations.  It does
    not seem that customizations should need to be made to make the unseen
    count work properly.  Should it be dynamic?  We have ALL-IN-1 V3.0-1
    installed on a test system and the Unseen Count does not change at all
    after I read some unseen notes; even after I exit ALL-IN-1 and IC
    again, the Unseen Count has not changed.
    
    This customer mentioned that she thinks reading unseen notes out of
    sequence could be causing the problem; however, I was reading unseen
    using RU and even after updating the conference with UC and exiting
    ALL-IN-1, the Unseen count did not change.
    
    What is going on???
    
    Thanks!
    
    Susan

    I have a customer who has just upgraded from 3.0 to 3.0-1.
    He is using the IC index form to check the unseen notes in his
    conferences. He goes out of IC, enters a conference, reads a few
    of the unseen notes, exits, goes back into the IC and does a 
    ALL XUC (something that was supposed to have been fixed in 3.0-1).
    He is getting inconsistant results from this. Some of the conferences
    will show the correct amount of unseen notes, and others will not.
    More often the XUC will work, but the UC to update a single conference
    will not.
    I told him he should try getting out of IC then back in, as sometimes
    this may not accurately update his unseen notes otherwise, but he
    still feels that this function is not consistant and often inaccurate.
    
    He is not trying to exit ALL-IN-1 here, he is remaining within the 
    realm of ALL-IN-1's GPC menuing. 
    
    Comments?
    
    Monica

    Hi,
    
    I've checked through all the GPC bug fixes made in the PFR since
    V3.0-1, and not found one for this problem. Can you reproduce it?
    
    Cheers
    
    Stuart

    Re: some earlier replies:
    
    We have now found that even with the GPC fixes mentioned earlier, that
    the following sequence causes the conference seen map not to be updated:
    
    GPC (and select a conference)
    RU  (to read come unseen notes)
    WP  (or any other subsystem)
    EX  (exit ALL-IN-1)
      
    We will probably fix this in the PFR by defining an exit handler to
    once and for all catch all the ways out of ALL-IN-1. However you may
    wish in the interim to customise form DEFAULT to replace the Named Data
    for exit (EX and EXIT) to the essence of that on the GPC menu, i.e. to:
    
    ;;OA$_MO_EXIT;;
    
    .IF OA$NOTES_NOTEFILE_OPEN
       THEN
         NOTES UPDATE $OAN_CONFERENCE\\
         OA$MSG_PURGE\\
         NOTES CLOSE\
    EXIT
    
    ;;OA$_MO_EXIT2;;
    
    XOP OA$_MO_EXIT
    
    This will not catch exiting by the BYE function or CONTROL keys, but
    will solve most of the problem.
    
    Cheers
    
    Stuart