Conference iosg::all-in-1_v30

3136.0. "Create user, adding subscriber in DDS ACCVIO's." by KAOT01::M_MORIN (Lead, follow, or get out of the way!) Thu Aug 12 1993 23:58

Any ideas why adding a subscriber to DDS when creating an account results in 
an ACCVIO?  See following excerpt from OA$CREATE_username.LOG file.

EXTRACT of the log file:

$! Account to be created ... 
$	wso "ATHOMPSON"
$! User started job ........ 
$	wso "DTREGEAR"
$! Reused VMS account ...... 
$	wso "1"
Job initiated from manager interface
$	wso "[AGF.BDM.USERS.ATHOMPSON]"
[AGF.BDM.USERS.ATHOMPSON]
cli$admin_accnt = DTREGEAR
cli$admin_dir = AGF$DISK8:[AGF.AITB.USERS.DTREGEAR.OA]

The template used is AGF
The VMS username is ATHOMPSON
The ALL-IN-1 full name is Ann Thompson
![SYMBOL] Symbol: #tpl_info7  = .maides, Value: ALL-IN-1
![SYMBOL] Symbol: #tpl_info9  = .mdflag, Value: Y
![SYMBOL] Symbol: #tpl_info10 = .multi_node, Value: N
![SYMBOL] Symbol: #tpl_info12 = .node, Value: 
Updating the Network Profile ...
Parameters supplied to oa$lib:sm_modify_network
#username (ALL-IN-1 username for entry to be added) = ATHOMPSON
#mode = ADD
#auto_forward (1/0 set if auto-forward entry required) = 0

Status returned from oa$lib:sm_modify_network = 1
#sm_net_status:  1 = Success
cli$sub_dir (smtemplate.a1dir[#template]) = OA
cli$vms_dir (profil.direct[cli$new_user]) = AGF$DISK4:[AGF.BDM.USERS.ATHOMPSON.OA]
Some checks on directories and devices:
---------------------------------------
ALL-IN-1 subdirectory specification  = AGF$DISK4:[AGF.BDM.USERS.ATHOMPSON.OA]
ALL-IN-1 account device              = AGF$DISK4:
User's default sys$login (UAF entry) = [AGF.BDM.USERS.ATHOMPSON]
User's login device (UAF entry)      = AGF$DISK4:
Delete user will delete from directory AGF$DISK4:[AGF.BDM.USERS.ATHOMPSON]

Creating the user's Subscriber Entry in the Mail Directory ...
Profile flag for adding subscriber to Mail Directory = Y

cli$dds_status = 0

Testing the DDS server status ...

Status returned from DDS suspended check = 1

Adding the subscriber ...
%SYSTEM-F-ACCVIO, access violation, reason mask=04, virtual address=0020001C, PC=00E77F25, PSL=03C00000

  Improperly handled condition, image exit forced.

	Signal arguments	      Stack contents

	Number = 00000005		 00000000
	Name   = 0000000C		 200C0000
		 00000004		 7FEB57D8
		 0020001C		 7FEB57BC
		 00E77F25		 00E77F40
		 03C00000		 00E6C450
					 00200000
					 00000002
					 00200000
					 00000001

	Register dump

	R0 = 00000001  R1 = 8327C7F0  R2 = 00200000  R3 = 00200000
	R4 = 00000000  R5 = 00E6C200  R6 = 00000001  R7 = 00000001
	R8 = 00E89A4E  R9 = 00E77F1F  R10= 00080002  R11= 00E72848
	AP = 7FEB5758  FP = 7FEB5718  SP = 7FEB5794  PC = 00E77F25
	PSL= 03C00000

    Hello. 
    I can't hope to explain this accvio; that will need someone with more 
    knowledge of DDS than I.  But some observations from the Create User
    viewpoint:
    . the 'DDS running' check has been passed successfully, so something is
      going wrong during the SUBSCRIBER_ADD/_CHANGE bits of of 
      sm_cr_user_details.
    . the fact that it is an accvio is strange, because this is old(er) code
      (subscriber dsab) and I think we would have seen it earlier if it was a 
      bug - possibly something in your environment?
    . can you use MBMAN ok?
    . has this happenened with other account creations, or just this one?
    . you could always create the account with no addition to the Mail 
      Directory, then try to add the user to DDS later.
    
    Lastly, Graham will probably chastise you for putting a full log in his
    notes directory ;-)
    
    Cheers
    DaveT 
                                                                          

    Mario,
    
    there is a chance that this could be related to a problem fixed in
    ICF14 although I suspect that this could be a different problem.
    Perhaps you might try ICF14 as a starting point.
    
    If this is a reproducible problem, perhaps you could try decoding the
    ACCVIO PC from a debug image and maybe set up to get a process dump
    from the image. That would give a better idea of what is failing. And
    ALL-IN-1 tracing might help track down the specific operation which is
    failing.
    
    Paul.