| Title: | *OLD* ALL-IN-1 (tm) Support Conference |
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 |
| Moderator: | IOSG::PYE |
| Created: | Thu Jan 30 1992 |
| Last Modified: | Tue Jan 23 1996 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4343 |
| Total number of notes: | 18308 |
Hi All,
A customer has Version 3.0-1 and OpenVMS 5.5-2 installed in a 3 node
cluster consisting of 7000's. The cluster also has DEC MAILworks
X1.2-B16 (looks like field test version) installed.
The problem we are having is with drawer access (shared), the MAIN
drawers for most users are shared, this is because they had SFPC
installed under Version 2.4. When a user tries to access a drawer they
get the following error message:
![IO] Error opening DOCDB
![IO] Opening DOCDB, File: OA$CURDWR_DIRECT:DOCDB.DAT, Class: DATA,Mode:
UPDATE
![IO] Status: insufficient privilege or file protection violation
![IO] Deaccessing FILECAB, File: FILECAB.DAT
![A1LOG] Entry: %OA-I-LOGERROR, %OA-W-CAB_DWRFAIL, Error opening drawer
file "DOCDB"
![A1LOG] Entry: %OA-I-LOGERROR, -RMS-E-PRV, insufficient privilege or
file protection violation
![A1LOG] Entry: %OA-I-LOGERROR, %OA-W-CAB_DWRFAIL, Error opening
drawer file "!AS"
All the ACL's are present for the various files in the MAIN drawer.
When you do a SM MFC MD SEL R the drawer is not shared, if you edit the
drawer access it's shared. We have come across this before I don't
think there is a workaround, unless someone has found one please let me
know. Well really I would like to know what I can advise this customer
regarding this drawer. Would a remove from partition and reseeding be
a good idea ? The other question is should MAIN drawers be shared if
not why not ?
What is even wierd is the following error message which is a new one on
me:
11-AUG-1993 10:12:09.23 Server: CNB06V::"73=" Error: %OAFC-E-INTERR,
Internal error in File Cabinet
Server Message: FCS has access violated, please submit an SPR.
11-AUG-1993 11:50:03.57 Server: CNB06V::"73=" Error: %RMS-E-RNF,
record not found Message:
CsiOpenRmsFileCab; error getting record: MINSKI GIL
12-AUG-1993 09:42:49.18 Server: CNB06V::"73=" Error:
%MCC-E-ALERT_TERMREQ, thread termination requested Message:
CsiCacheRelease
12-AUG-1993 09:42:50.45 Server: CNB06V::"73=" Error:
%MCC-E-ALERT_TERMREQ, thread termination requested Message:
SrvTimeoutSysMa
12-AUG-1993 09:42:51.59 Server: CNB06V::"73=" Error:
%SYSTEM-F-IVLOCKID, invalid lock id
Message: CsiCacheReleaseVMSLock; Error calling GETLKIW
12-AUG-1993 09:42:53.06 Server: CNB06V::"73=" Error:
%SYSTEM-F-IVLOCKID, invalid lock id
Message: CsiCacheBlockAstService; Error releasing VMS lock
The above messages are repeated over and oevr again, followed by:
12-AUG-1993 09:48:25.26 Server: CNB06V::"73=" Message: Startup for
File Cabinet Server V1.0 complete
It looks like the customer had to stop/id the server and restart it.
I am not too worried about the %MCC-E-ALERT_TERMREQ, error as this
should really be an informational message but the rest are a cause for
concern. The SPR type of error message is really a catch all and does
nothing to inform us what is wrong :-(.
The customer has had a bad few days unfortunately so any help would be
great, on the other hand do you want to to collect any infomation to
help you ?
I am enclosing server information (SM MS R):
Server Name: CNB06V::"73="
Configuration:Process Name: CNB06V$SRV73
Type: LOCAL
Startup State: ENABLED
Startup Queue: CNB06V$BATCH
Configuration File: OA$DATA_SHARE:CNB06V$SERVER73.DAT
Server Authorized Timeout: 600 Max Client Connects: 512
Attributes: Distribution: OFF Max # of Drawers: 170
Drawer Cache: 50 Object Number: 73
Drawer Timeout: 500 Session Timeout: 1200
Drawer Collisions: 0
Regards,
Sunil
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 3131.1 | More %SYSTEM-F-IVLOCKID, messages | BUSHIE::SETHI | Chin wagging at DECUS on MAILworks | Thu Aug 12 1993 08:39 | 14 |
I have found other %SYSTEM-F-IVLOCKID, error messages such as :
7-JUN-1993 09:18:59.24 Server: CNB06V::"73=" Error:
%SYSTEM-F-IVLOCKID, invalid lock id Message: CsiCacheBlockAstService;
Error releasing VMS lock
7-JUN-1993 09:34:45.00 Server: CNB06V::"73=" Error:
%OAFC-W-BUFFOVFL,
Client buffer not big enough for requested information Message:
CsiEndFunction; Error putting EOC on out stream
Quite a few of these around.
Sunil
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| 3131.2 | No system access? | IOSG::MAURICE | Differently hirsute | Thu Aug 12 1993 09:50 | 10 |
Hi Sunil,
The "insufficient privilege or file protection violation" error
suggests that the DOCDB file does not have system access on it. This
would mean that ALL-IN-1 and the FCS would not be able to open it,
because they do not raise BYPASS privilege.
Cheers
Stuart
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| 3131.3 | I had already checked System access | GIDDAY::SETHI | Ahhhh (-: an upside down smile from OZ | Thu Aug 12 1993 10:56 | 18 |
Hi Stuart me old china,
Re: .2
>-< No system access? >-
That's what makes it one of those hair pulling problems. I had checked
this and system has RWED protection set and so do all the datafiles,
that's why I am stuck. When you do a read from the Manage Drawer menu
of the drawer it shows it as not a shared drawer, if you try and edit
drawer access it is shared !!!!
Regards,
Sunil
PS - for all of you out there "Me old china" means mate. China -> plate
-> mate rhyming slang from London :-).
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| 3131.4 | IOSG::MAURICE | Differently hirsute | Thu Aug 12 1993 11:51 | 13 | |
Hi Sunil,
The drawer shared flag is determined by whether or not there is an ACL
on the drawer's ACCESS.DAT file. So do a $dir/sec of it and see whether
there is one.
Are logical names getting in the way? Does the drawer directory name
contain a logical name. If so see if there are multiple definitions of
the logical.
Cheers
Stuart
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| 3131.6 | Stop/restart server solved the problem !!! | BUSHIE::SETHI | Chin wagging at DECUS on MAILworks | Fri Aug 13 1993 05:37 | 59 |
Hi Stuart and Paul,
Re: .4
>The drawer shared flag is determined by whether or not there is an
>ACL on the drawer's ACCESS.DAT file. So do a $dir/sec of it and see
>whether there is one.
That was the first thing I had checked when the call was opened and the
ACL's were present. Also the logical names was checked, well we told
the customer while they were still in the testing phase of ALL-IN-1
months ago and they don't use them. I should have written all of this
down sorry.
Re: .5
>Have you checked that the drawer directory(s) have S:RWE access?
Yep it's set to S:rwed.
>Maybe you shopuld look over the PARTITION record for the drawer and see
>exactly what it says.
I had done this and all appeared to be fine.
Last night I had told the customer to shutdown the server and restart.
The customer did this and the drawer is now a shared drawer, they
didn't change anything. The logfile contained a number of errors but
most of them were the "Message: CHANNELCNT low - flushing drawer from
cache" messages. Followed by the "Message: Drawer flushed from cache for
IOCHANNELCNT", which is quite normal from what has been said/discussed
in the past in here. This message was written to the logfile when we
were having problems with the drawer.
Later on in the evening we got the following error messages:
12-AUG-1993 22:51:36.90 Server: CNB08V::"73=" Error:
%MCC-E-EXISTENCE_ERROR, object does not exist
This has not caused any problems, I would like to know what it means.
My plan of action I have put forward to the customer is to carry out
further tuning exercise for the FCS. The customer has been quite good
and monitors the system and has said that they try to maintain an
optimum environment as per the manual.
The shuting down the server to solve the shared drawer problem seems a
bit to harsh a measure to solve the problem. From what Bob has said in
the past it would appear that this should never be required. Have any
of you got comments on this ? If I can get more information please let
me know, what is required and I'll see what I can do.
Regards,
Sunil
PS - Paul I hear that you are going to work for the company that I was
working for in England. I wish you all the best thanks for all your
help.
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| 3131.7 | Comes as little surprise | IOSG::CHINNICK | gone walkabout | Fri Aug 13 1993 10:46 | 15 |
Hi Sunil,
I suspect that the ACL handling in FCS is a bit suspect. It's one area
which I paid some attention to recently, so in the event of their being
a future patch release of FCS, you might find some improvement.
Patience, my friend, is all I can suggest!
The MCC error simply states that an invalid handle was passed to an MCC
routine to operate on. Could be a synchronisation problems or memory
corruption, or, or, or ...?
Like they say - don't worry about what you can't control.
Paul.
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| 3131.9 | Using multiple servers as a workaround | GIDDAY::SETHI | My name is Sunil without the H | Tue Oct 05 1993 23:49 | 14 |
Hi Trev,
>provide a better more lasting fix/workaround?
My customer is using multiple servers and has not complained since. So
far there are a couple of large sites that had FCS problems making use
of multiple servers currently and they appear to be quite happy.
Multiple servers has been discussed in topic 3137, this maybe of some
help to you.
Regards,
Sunil
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