| Title: | *OLD* ALL-IN-1 (tm) Support Conference |
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 |
| Moderator: | IOSG::PYE |
| Created: | Thu Jan 30 1992 |
| Last Modified: | Tue Jan 23 1996 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4343 |
| Total number of notes: | 18308 |
Hi,
I post this here to see if I can get a quick solution.
A customer delete a lot of users "by force", i.e., delete through
<form profil and then manually delete those users' directories.
But when the system does its routine housekeeping, he got a lot
of error messages. I guess it is because some of the data files still
have those users' names/records.
Anyone know is there any way for me to fix it ?
Thanks very much
Pete
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 3103.1 | COMICS::BARHAM | Norbert: | Wed Aug 04 1993 10:42 | 7 | |
Er... assuming this is ALL-IN-1 v3.0, you will need to remove their
drawers from the partition via SM MFC MD REM (Remove Drawer from partition).
What are the errors exactly ? I think the above should help anyway.
HTH,
Clive
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| 3103.2 | You may/should reset the users mail count twice!! | TINNIE::SETHI | It's not wise to have wisdom teeth | Thu Aug 05 1993 01:14 | 16 |
Hi,
I just remembered under 2.% you had to do a SM MM RUC, reset the users
mail count. The RUC option (it was know as something else), had to be
used twice, firstly to reset the count than to delete the users
record/name from pending.dat.
If you didn't use the RUC option the second time around the users
ALL-IN-1 username remained in PENDING.DAT, when users sent mail to this
person via a distribution list the mail count increased etc.
So you may need to do this unless things have changed under 3.0.
Regards,
Sunil
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| 3103.3 | partial deletion recovery | IOSG::TYLDESLEY | Thu Aug 05 1993 10:19 | 25 | |
Hello Pete,
>> I post this here to see if I can get a quick solution.
... I rather think not! ;-) As you will have seen, it is not wise to
try to delete user accounts manually, because there are many parts you
might miss.
What you might like to do is to study (some of) the .coms and .scps
involved in Delete User, and these will give you pointers to what might
be causing the Hkpg error reports. Indeed some of these scripts below
might be run to "clean up" the remains of the half-deleted accounts.
Start with MUA_DEL_ACCOUNT.COM as the main guiding procedure. Others
to work through are:
SM_DELETE_DRAWER_HANDLER
MUA_DEL_CAB
SM_MODIFY_NETWORK
MUA_DEL_VMS
MUA_DEL_DIR
CM_SM_DELETE_USER1 (all in OA$LIB:)
Hope this helps.
DaveT
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