Conference iosg::all-in-1_v30

3097.0. "FCS in Stopped status, detached processes still there" by TINNIE::SETHI (It's not wise to have wisdom teeth) Tue Aug 03 1993 02:13

    Hi All,
    
    A customer has ALL-IN-1 IOS 3.0-1 and OpenVMS 5.5-2 installed and is
    having problems with the FCS.  Typically all users on the system are
    unable to access any drawers or carry out any drawer operations, the
    login sessions just hang. Normally they have over a hundred users
    logged in *but not* always, like this morning they had well under a 100
    users. The server was tuned as per the manual.
    
    When the customer goes into the Manage Server (SM MFC MS), the server
    is in stopped state.  Doing a show system you can see the server
    process (TWDL03$SRV73 HIB and the OA$FCV SUSP), you cannot start the
    server as the process name already exists.  The customer has to do a
    stop/id on the above processes than restart the server from the ALL-IN-1
    managers account.
    
    The logfile oa$server.log has no error messages apart from some from
    the day before, the logfile is only 3 blocks.  It contained the
    following:
    
     1-AUG-1993 11:36:07.64  Server: TWDL03::"73="  Error:
    %MCC-E-INVALIDTIME,  invalid time specified   Message: SrvTimeoutSysMan; 
    receive alert to terminate thread
    
    A couple of times and nothing else.  I am a bit stuck for ideas and
    would be grateful for any help.
    
    Regards,
    
    Sunil

    Hi All,                              
    
    This problem has been caused by the system being overloaded.  Typically
    we found that the system became CPU bound and at other times there was
    excessive IO's.
    
    The customer has know for quite a while that his system was running out
    of resources and they required new hardware.  The good thing is that
    they have just signed on the dotted line for an Alpha ready box, which
    is in the process of being delivered.
    
    Regards,
    
    Sunil