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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

3084.0. "INVOKING / LINKING PROBLEM" by TOSSUC::TOTA () Thu Jul 29 1993 13:02


	Hi,

	I've a strange behaviour invoking   ALL-IN-1 2.4 .


CUSTOMER ENVIRONMENT :	ALL-IN-1 V2.4 with SRA asset installed.

			Customer have ALL-IN-1 2.4 installed on
			two different environments:

			cluster A  	( ALL-IN-1, SRA, WORDPERFECT
					  standalone )

			cluster B	( ALL-IN-1 )

When problem appeared:	Installing RDB v4.1 on cluster A
					       --------- 
			it seems to be a mandatory step to 
			relink ALL-IN-1 to let SRA available.
			Trying to relink problem appeared.
			Checking on SRA conference we solve
			the problem without relink ALL-IN-1.

Problem:		Trying to relink customer noticed that
			EACH new linked OA$MAIN image doesn't work.
	
			In other words, customer is working with
			a OA$MAIN image but isn't able to link
			a new OA$MAIN image correctly working.

			In details invoking ALL-IN-1 ,

			main menu appears but it doesn't accept any choice,
			---------------------------------------------------	
			repositioning cursor on the initial place if 
			a choice had been made.
			
			The only thing to do is to exit with a
			CONTROL/Y.
			The only strange message is 
			"obsolete CMTXL , please recompile", 
			after displaying main menu.

Other details:		- main menu display correctly main2 form
			  with "NEXT" choice
			- setting another form as the first 
			  displayed , ALL-IN-1 does't change,
			  it EVERY DISPLAYS MAIN MENU form as the
			  first one.

MY idea	:		It seems to be an initialization problem.
			I think it's related to SET_MENU function
			that set default menu.

WHY I'M confused:	Customer experienced problem try to RELINK
			ALL-IN-1 on cluster A.

			Now,
	
			- if I link the new image on cluster A it 
			  doesn't work but WORKS if copied on
			  cluster B.

			- if I link the new image on cluster B it
			  works but DOESN'T WORK if copied on 
			  cluster A.
 
			In other words , all new linked images
			works on cluster B and doesn't work on
			cluster A.

			It seems to be either an
			"environment" problem (no new image 
			working on cluster A ) or 
			a "source code" problem ( the old image
			, however, works ok ).


Questions:		any ideas?
			In which initialization phase is there
			a call to SET_MENU function?


		
				Thanks in advance and regards,


				Ivo Tota  - C.S. TURIN, ITALY -			

T.RTitleUserPersonal
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3084.1Could be caused by 2.0 update patchZPOVC::CHINGYUEThu Jul 29 1993 16:0120
    Ivo,
    
    Is ALL-IN-1 2.0 update installed on cluster A ?
    ( ty oa$build:a1*configuration.dat )
    If yes, I've got the feeling that post-installation for the patch
    wasn't completed successfully, leading to a 'broken' image.
    (had a similar case last month)
    
    A simple way out would be to DE-INSTALL the patch.
    (Instruction in the release note)
    
    The only reason I could think of why it work on cluster B is that
    cluster B doesn't have the update patch installed.
    Reason being that the patch modified the Command table such that it
    doesn't understand the 'old' .FLCs
    
    Hope your case is just like mine. Took me 3 days to figure that out.
    
    Best of luck,
    ching-U
3084.2Sounds like known K603 probAIMTEC::WICKS_AU.S.A 2 England 0 - I was there!Thu Jul 29 1993 18:1411
    Ivo,
    
    Assuming that you relink is clean then the 'can't get off main menu'
    is indeed caused by the patch. Delete all your .FLCs (from OA$LIB)
    and try again. If that does it you can recompile them from inside
    ALL-IN-1 (excepte MEMRES) - make sure that you have the NEW OA$MAIN
    installed at this point.
    
    Regards,
    
    Andrew.D.Wicks
3084.4Feedbacks...TOSSUB::TOTAMon Aug 09 1993 09:2826

	Hi,

	I went to the customer, last week and did some trys.

	To link a working OA$MAIN image we've to deinstall K603.

	I tryed to deinstall/install k603 but nothing changed.

	Of course I precompiled forms libraries.

	In my opinion maybe an incompatibility between

	SRA and K603.

	I've no other way to explain this behaviour.



		Thanks another time for your help


					Ivo