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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

3008.0. "TRU job and shut down ALL-IN-1?" by KERNEL::OTHENJ () Wed Jul 14 1993 17:27

Hello,

ALL-IN-1 v3.0

Can someone confirm a query I have with the TRU housekeeping job?

The customer is running TRU, and is following the management guide (10-9) 
in not shutting down ALL-IN-1 prior to the job running. He has a problem 
that users continually leave theirselves logged in, so the job fails.

He has tried running TRU after shutting down ALL-IN-1 (i.e. not following 
the recommendation), and finds that the job appears to hang when the 
executable oa$lib:oa$sm_fcvr is run, so he wants to know how to overcome 
the problem of TRU failing due to users logging in.

I have read note 1239 which suggests either shutting down ALL-IN-1 prior to 
running TRU , or closing down the FCS, which seems to conflict with the 
Management Guide. Can someone tell me what the customer should be doing??

	Thanks,

		Julie
T.RTitleUserPersonal
Name		DateLines
3008.1Wrong version?IOSG::MAURICENight rolls in, my dark companionWed Jul 14 1993 17:409
    Hi,
    
    Your symptoms suggest that your customer is not running the right
    version of TRU. Do a $dir oa$lib:oa$sm_fcvr.exe/dat and see whether the
    old V2.3 patch version is being run.
    
    Cheers
    
    Stuart
3008.2KERNEL::SMITHERSJLiving on the culinary edge....Fri Jul 16 1993 11:347
    Hi
    
    No, the oa$sm_fcvr.exe were all v.3 material.
    
    Any other ideas?
    
    Thanks
3008.3V3.0-1 ??IOSG::MAURICEDifferently hirsuteMon Jul 19 1993 09:336
    Have you tried running with the V3.0-1 patch - there are some TRU fixes
    in there?
    
    Cheers
    
    Stuart
3008.4KERNEL::OTHENJMon Jul 19 1993 16:1216
    Hi,
    
    The customers file oa$lib:OA$SM_FCVR.EXE has a date of this year, so it
    must be v3.0, and they have already installed the patch v3.0-1.
    
    Can I take it from all your replies that you SHOULD be able to run TRU
    while ALL-IN-1 is shutdown?
    
    When the patch was applied, was a brand new copy of oa$sm_fcvr.exe
    copied onto the system - I am just wondering if it is worth getting the
    customer to make a direct copy of the executable from another v3.0-1
    system and see if the hanging problem goes away!
                     
    	Thanks,
    
    		Julie
3008.5Maybe this one ...VNABRW::EHRLICH_KPennywise, the clown!Mon Jul 19 1993 16:2619
    Hi Julie,
    
    	I'm not sure about it, but I had a similar problem at my favourite
    customers' site.
    
    Check if he has a gerneric batch queue with more than 1 execution queue.
    If so, check if one of the execution queues is stopped or something else
    This can be the reason why a slave process never awakes.
    
    Please check also the version limit of the <allin1> directory.
    (device:[000000]allin1.dir) Maybe a logfile from the slaveprocess
    couldn't be created.
    
    Hhmmm, hope this helps you?
    
    Best regards
    Charly_from_CSC_Vienna
3008.6IOSG::MAURICEDifferently hirsuteMon Jul 19 1993 17:0917
    Re .4
    
>    Can I take it from all your replies that you SHOULD be able to run TRU
>    while ALL-IN-1 is shutdown?
    
    Yes - TRU should run in both situations - shutdown or still running. Do
    also check the suggestion in .5 which is another possibility.
    
    TRU should not fail if users are logged in - it is the TRM job that
    would fail in this situation. 
    
    In the TRU log file TRU declares which version it is running. Would you
    please let us know which version is being announced.
    
    Cheers
    
    Stuart
3008.7KERNEL::OTHENJTue Jul 20 1993 16:5125
    Hi,
    
    Thanks for all the replies. I tried running TRU while ALL-IN-1 was
    shutdown on our system here, and found that it worked fine on our 
    system and gave the version as v3.1-5. I scheduled the housekeeping job 
    first, then run SDA from the SM menu.
    
    The customer followed the exact same steps, and the log file also
    showed v3.1-5, but it immediately came back in the log file and stated
    that ALL-IN-1 must be started to run TRU , and the job failed! The
    confusing thing is that he is running the same executable, so I am sure
    I must be missing something!!!!
    
    If the customer does not shutdown ALL-IN-1 prior to the TRU job, the
    job runs through correctly; the problem is only caused if he shuts down
    ALL-IN-1 first.
    
    Any more ideas? I will post the TRU log file as soon as I recieve it in
    case this gives us any clues.
    
    By the way, they also have ICF 2 and 14, but I could not see that this
    would make any difference from their descriptions.
                               
    	Thanks,
    		Julie
3008.9Explanation of the naughty V wordIOSG::MAURICEDifferently hirsuteTue Jul 20 1993 17:2717
    Hi,
    
    V3.1-005 is correct!
    
    The V3.1 version number crept in because V3.0-1 took the (then) current
    version of TRU from the V3.1 library.
    
    I don't know why it should be different at the customer site. The log
    will help since we can search for where the error message occurs, when
    we know what the exact text is.
    
    One other module to check that the customer is running the right
    version is OA$LIB:OA$SM_FCVR_SCHEDULE.COM.
    
    Cheers
    
    Stuart
3008.11IOSG::MAURICEDifferently hirsuteTue Jul 20 1993 19:038
    Re .10
    
    Version 3.0-13 is the V3.0 version. I haven't seen the patch that you
    can't talk about!!
    
    Cheers
    
    Stuart