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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

2988.0. "Problem with fetcher - Job suspended" by HGOVC::MASCOTTANG () Fri Jul 09 1993 12:34

    I face a problem in ALL-IN-1, I find that after we upgrade ALL-IN-1
    from V2.3 to V2.4, the fetcher job is always suspended after the
    the fetcher is worked a period of time. 
    
    Would anyone tell me how to solve the problem? Any advice will be
    appreciated.
    
    The error message is 
    
    DO OA$LIB:REFILE
    %OA-I-CAB_CANT_FIND, The current File Cabinet document can not be found
    MAIL MTI_FETCH_REMOTE

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2988.1more info neededFORTY2::ASHGrahame Ash @REOFri Jul 09 1993 12:487
I'm afraid you'll have to tell us more than that! The 'error message' in .0 is 
normal behaviour - ignore it.

Does the fetcher deliver any messages? Are there any left in the mailbox when 
it hangs? What does the Message Router error logfile say? Is DECnet healthy?

grahame
2988.2What patches?IOSG::CHINNICKgone walkaboutFri Jul 09 1993 14:4218
    Also, what - if any - patches do you have installed?
    
    If it's looping in COM state:
    
    There was a problem with the MTI unbuild code which pulls apart NBS
    files. Because ALL-IN-1 uses MR code from about 10 B.C. (Yes - X1.0 of
    MR!) it tends to loop if it gets a corrupted NBS file.
    
    There was a patch which fixed this in V2.3 and the change was rolled
    into V2.4 but it didn't catch all of the problems. Certain types of
    corruption would cause loops which it wouldn't catch.
    
    If it's in some other process state - there may be some resource
    problem.
    
    What does a SHOW PROCESS/CONTINUOUS or SHOW SYS say.
    
    Paul
2988.3Patches?AIMTEC::WICKS_AU.S.A 2 England 0 - I was there!Fri Jul 09 1993 17:249
    Also if you can't upgrade all the way to v3.0 - at least put the
    patches on at least up to K603.
    
    And also please spell ALL-IN-1 correctly as the nice reminder tells you 
    to when you open the conference.
    
    Regards,
    
    Andrew.D.Wicks