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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

2901.0. "DDS Setup/Link Problem with EARS and WordPerfect" by ZPOVC::CHIKLIAK () Tue Jun 22 1993 15:52

    HI,
    
    I have a problem I do not understand. I have scan through this
    conference and the older one to find out more. 
    
    The problems I am getting is that I am not able to perform a link when 
    there are WordPerfect and Ears when I tried setting up DDS prime to be
    1.
    
    Version ALL-IN-1 V2.4, WordPerfect 5.0 and Ears 2.1
    
    After Linking the Backgroud Formatter
          Linking the TM Server
          %LINK-W-NUDFSYMS, 486 undefined symbols:
          %LINK-I-UDFSYM,	ACMSTASK (Weak Reference)
          %LINK-I-UDFSYM,	ADE$ADE (Weak Reference)
          %LINK-I-UDFSYM,	BTL$RECEIVEFAIL (Weak Reference)
                 .
                 .
                 .
          %LINK-I-UDFSYM,	OAN$GT_WRITE_PRIVILEGE (Weak Reference)
          %LINK-I-UDFSYM,	PST_NO_DEFER (Weak Reference)
          %LINK-I-UDFSYM,	WPSPLUS$_INSERT_MODE (Weak Reference)
          %LINK-W-USEUNDEF, undefined symbol OA$_EARS_ACT_AS_ALT referenced
               in psect $F3_MSG_SYMBOL_TABLE$ offset %X000051DB
               in module OASYMMSG file DISK$ALLIN1:[ALLIN1.SOURCES]OALIBR.OLB;6
          %LINK-W-USEUNDEF, undefined symbol OA$_EARS_ACT_AS_SUR referenced
               in psect $F3_MSG_SYMBOL_TABLE$ offset %X000051FC
               in module OASYMMSG file DISK$ALLIN1:[ALLIN1.SOURCES]OALIBR.OLB;6
          %LINK-W-USEUNDEF, undefined symbol OA$_EARS_ADDED_SELF referenced
               in psect $F3_MSG_SYMBOL_TABLE$ offset %X00005220
               in module OASYMMSG file DISK$ALLIN1:[ALLIN1.SOURCES]OALIBR.OLB;6
                 .
    		 .
    		 .
          %LINK-W-USEUNDEF, undefined symbol OA$_EARS_VIEW_INFO referenced
               in psect $F3_MSG_SYMBOL_TABLE$ offset %X000095C4
               in module OASYMMSG file DISK$ALLIN1:[ALLIN1.SOURCES]OALIBR.OLB;6
          %LINK-W-USEUNDEF, undefined symbol OA$_EARS_VIEW_PERM referenced
               in psect $F3_MSG_SYMBOL_TABLE$ offset %X000095E8
               in module OASYMMSG file DISK$ALLIN1:[ALLIN1.SOURCES]OALIBROLB;6
          %LINK-W-USEUNDEF, undefined symbol OA$_EARS_WORKING referenced
               in psect $F3_MSG_SYMBOL_TABLE$ offset %X0000960C
               in module OASYMMSG file DISK$ALLIN1:[ALLIN1.SOURCES]OALIBROLB;6
          Linking the OA$SUBMIT image
          Linking the MAILCOUNT image
    
    I then move the OA$MAIN image to its recommeded location and perform
    re-install image. When I invoke ALLIN1 and the Main Menu appears, I
    cannot execute any ALL-IN-1 command. Not even EXIT. I need to control
    Y to exit.
    
    
    Questions :-
    =========
    
    1) What is the actual cause? Is it both WordPerfect and Ears, which
       cause the failure or something else?
    
    2) Is there a way to link them properly?
                                                  
    3) Do I have to de-integrate WordPerfect first and link it with only EARS
       and then re-integrate WordPerfect?
    
    4) Basically, I am lost, any suggestions.
    
    
    Thanks in advance...
    
    CT
    
    
    
T.RTitleUserPersonal
Name
DateLines
2901.1A EARS problem - DDS is innocentAIMTEC::WICKS_AU.S.A 2 England 0 - I was there!Tue Jun 22 1993 17:3115
    CT,
    
    It's got nothing to do with DDS or WordPerfect - it's your ears modules
    that aren't getting linked in. Make sure that your SITELINK24 is in the
    directory you are linking from and contains the lines to link in EARS.
    
    You are not linking in EARS.
    
    Bear in mind that WordPerfect usually only likes being linked from
    OA$SITE_BUILD_SHARE: so put your SITELINK24 both there and in
    OA$BUILD_SHARE:
        
    Regards,
    
    Andrew.D.wicks
2901.2Need Help Again!!!ZPOVC::CHIKLIAKFri Jun 25 1993 03:4740
    Hi,
    
    Thanks for the information. We tried as suggested, but it failed with
    the same results.
    
    The results is that while in ALL-IN-1 Menu Screen, the user are not able 
    to move about from first screen, for example em, wp, exit, mgt all does 
    not respond except CTRL Y. We still get messages as in 2901.0.
    
    We have tried all sort of combination in terms of moving files, for
    example we move SITELINK24 to both OA$SITE_BUILD_SHARE and OA$BUILD_SHARE; 
    make certain that there is only one copy of oaini.scp at [allin1.lib_share]
    which includes the information for both EARS and WordPerfect Integration. 
    We linked it from both location at OA$SITE_BUILD_SHARE and at
    OA$BUILD_SHARE :
    
     $ Set def OA$SITE_BUILD_SHARE
     $ @A1LNKDRV
    
     &
    
     $ Set def OA$SITE_BUILD_SHARE
     $ @OA$BUILD_SHARE:A1LNKDRV
    
     We have even tried the following command :-
    
     $ DEASSIGN/GROUP SMBSRVSHR
     $ A1$DEFER == 0
     $ @A1LNKDRV
    
    
    Basically, we have tried to relink a number of times and it fails
    with the same results.
    
    What can we do now? Any suggestion?
    
    Thanks in advance...
    
    CT
    
2901.3Reference To The Log Files....ZPOVC::CHIKLIAKFri Jun 25 1993 07:3013
    Hi,
    
    You can access an example of the link that we have tried. The nodename
    is ZPOTS1 and address 22.354. The path is
    $1$DKA100:[CHIKLIAK.WORLD]DDS*.LOG files. Only two examples are
    available.
    
    You should be able to access them to view them.
    
    Thanks in advance...
    
    CT
    
2901.4Don't have time to look at log files sorryAIMTEC::WICKS_AU.S.A 2 England 0 - I was there!Fri Jun 25 1993 16:448
    CT,
    
    The logfiles won't help me - what does your SITELINK24 file (post a
    copy) lokk like?
    
    regards,
    
    Andrew.D.Wicks
2901.5With a litle link - maybe try this?MERIDN::FRIESOA$OVER_EASYFri Jun 25 1993 20:1357
Hi,

I've seen this before while on-site at my previous customer.  The link errors
appear during the linking of the TM server.  Check the ALL-IN-1 EARS release 
notes - you need to edit OA$BUILD_SHARE:A1LINK.COM and add the necessary code 
to prevent these from happening.

I reviewed both of your log files and I'm not sure that you have a "clean"
oa$main.exe - because of these errors and WordPerfect.  As mentioned before, 
DDS is not the problem here.  I'm working without my notes but I'll retrace 
the steps I took to get these products to work together.

o  Verify that all the required images that ALL-IN-1 will be linked against are
correctly installed - use the INSTALL utility.  Check the ALL-IN-1 V2.4 
install guide to get a listing.

o  As much as it may hurt - deintegrate WordPerfect before linking in 
ALL-IN-1 EARS.  Check the WordPerfect Integration manual for this one.  You 
need to verify that EARS is working before adding another editor to your 
worries!  Reintegrate WordPerfect as the final step.  If you deintegrate 
WordPerfect - remember to comment out the init for WPCORP integration in your 
site's OAINI.SCP file.

o  As much as it may hurt (again) -try removing everthing thats sitting in
OA$SITE_BUILD_SHARE and OA$SITE_BUILD_LLV with the exception of your site
specific ALL-IN-1 startup file (A1V24_SITE_START.COM).  Copy everthing that is 
sitting in these areas somewhere where you can retrieve them quicky/safely if
need be (sys$login?).  You must leave A1V24_SITE_START.COM in
OA$SITE_BUILD_SHARE because of the modifications for ALL-IN-1 EARS and/or any
site specifics needed, ie, if you are redefining OA$DDS_PRIME here, etc.

o  Relink ALL-IN-1 from OA$BUILD_SHARE using A1LINKDRV.  Copy the new image
files according to the instructions given in the managers's guide.  Verify 
file protections/ownership on the new files and restart ALL-IN-1.  
The A1V24START.COM file should have also invoked your ALL-IN-1 site specific 
startup file.  Verify that ALL-IN-1 EARS has started.  Enter ALL-IN-1 and test 
(and test again).

o  If this is all working for you then reintegrate WPCORP.  Follow the
instructions given in the WordPerfect Integration manual.  The reintegration
procedure relinks ALL-IN-1.  If you are going to have problems again this is
where they will most likely be seen - during the reintegration.  This was also
referenced in a previous reply.  After the relink remenber to uncomment the 
init for WPCORP in you site's OAINI.SCP file or you will get an error for the
OA$MAIN.EXE when you enter ALL-IN-1 since WordPerfect is reintegrated.

o  Just a quick idea on the keystroke problems you reported - not being able to
use any of the function/ctrl keys or any keys in ALL-IN-1 after the relink. Try
recompiling/installing ALL of your form and text libraries.  I semi-remember 
experiencing this on an ALL-IN-1 upgrade once and the CSC recommended doing 
this - it fixed the problem quite nicely!

Well, hope this helps.

Regards,

Gary
2901.6Problem solved !ZPOVC::CHINGYUEMon Jun 28 1993 03:0011
    Hi,
    
    The problem brought up by Chik Liak has been resolved ! Finally.
    It was caused by a 'unsuccessful' installation of ALL-IN-1 2.0
    update patch that leave the image 'broken'.
    
    Everything's fine now, with the patch was de-installed, of cause.
    
    Thanks for responding.
    
    Ching-U