T.R | Title | User | Personal Name | Date | Lines |
---|
2862.1 | Run TRU | IOSG::MAURICE | Night rolls in, my dark companion | Tue Jun 15 1993 09:22 | 6 |
| I'd recommend running TRU on this account with the option set to check
for body files.
Cheers
Stuart
|
2862.2 | Check oa$dds_prime. | IOSG::MAURICE | Night rolls in, my dark companion | Tue Jun 15 1993 12:41 | 7 |
| Also check the value of oa$dds_prime. There is a problem if this is 2,
and sending mail to a user would cause a selection list to be
displayed.
Cheers
Stuart
|
2862.3 | Acct in Question tests OK | GANTRY::HULL | Digital Services Delivery - Motown | Tue Jun 15 1993 16:05 | 36 |
| Re: .1 - I ran TRU on this 1 acct and it came out clean:
Scanning Drawer [CHU]MAIN at 09:46 AM
------------------------------------------
Number of DOCDB records read: 7284 - 09:46 AM
All requested users processed
No repairs made to personal File Cabinets
-----------------------------------------
Re: .2 - OA$DDS_PRIME = 1 on our system.
Upon closer inspection it isn't even dying during the MJU phase of action,
its dying in the normal EW phase at the beginning. Here's the user acct
where it hung forever and the acct just previous to it:
Drawer: [CHIRGWIN]MAIN is being processed at 11:20pm
Drawer owned by VMS account: CHIRGWIN Last log-in at: 01-Mar-1991 11:20am
User last logged in more than 4 weeks before last EW run
Drawer: [CHIRGWIN]MAIN emptying wastebasket
Drawer: [CHIRGWIN]MAIN Owner assumed to be inactive.
Drawer: [CHIRGWIN]MAIN reorganized
Drawer: [CHU]MAIN is being processed at 11:20pm
Drawer owned by VMS account: CHU Last log-in at: 31-Mar-1993 08:47pm
User last logged in during 4 week period before last EW run
Drawer: [CHU]MAIN Owner has not logged in recently.
[Hung here over a weekend with over 19 hrs CPU time racked up...]
I need to resolve this soon so we can get a good MJU/EW run and then do an
FCVR run!
Al
|
2862.4 | Already in folder ?? | UTRTSC::EISINK | No pay, no cure ! | Tue Jun 15 1993 16:15 | 9 |
| I've seen this before when MJU was refiling a message or document.
After investigation it seemed that mju refiled the document but that
document was already in that particular folder. While it does not
checked for it the document is still current so it will loop forever.
Put trace on and get the status back. Hope this is the same one
Reported this lonnnnng times ago to assets,
regards Rob
|
2862.5 | Reorganization problem | IOSG::MAURICE | Night rolls in, my dark companion | Tue Jun 15 1993 16:23 | 14 |
| Hi,
Looks as if it's the reorganization that's failing. You can prove this
by (temporarily) putting the user into a unique department (field in
profile) and then running EW with the option not to reorganize, and
just for the specified department. If that works then run the same
again, this time with reorganization.
The reorganization uses the VMS CONVERT utility which uses temporary
files. Is disk space a problem?
Cheers
Stuart
|
2862.6 | Got past 2 hurdles - 1 left to go | GANTRY::HULL | Digital Services Delivery - Motown | Tue Jun 15 1993 19:41 | 11 |
| Stuart - thanks for the great suggestion. I ran the EW (w/MJU built in)
with no reorg on just that 1 acct. It completed ok in 4 minutes elapsed
time. His acct diskquota was set to max 60000, was at ~47000. Looking at
the files during the run it's possible that the old DOCDB.DAT (5800 blocks)
plus the new one (3824) plus the DOCDB.TMP (also 3824) might have been just
at the DQ limit.
The EW with Reorg just completed now (I had boosted the Quota to 100K
blocks first). Now I'll try the EW with Janitor too.
Al
|
2862.7 | he's history | GANTRY::HULL | Digital Services Delivery - Motown | Tue Jun 15 1993 20:55 | 11 |
| It ran thru the MJU part fine since there was apparently no mail at all in
READ or OUTBOX. This user had 7000+ docs and had refiled every one out of
mail folders to avoid janitor. He hadn't even logged in here for 3 months.
I am now running a batch job to do SMUNSHARE.SCP against his acct, and will
then back up his acct to tape, and then nuke it forever. I've been waiting
to do this for 8 months now. 8^)
Thanks for the hints.
Al
|