[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

2796.0. "GPC - mods can't access conference" by GIDDAY::BURT (Chele Burt - CSC Sydney, DTN 7355693) Thu Jun 03 1993 08:18

Hello and greetings,

Customer is running ALL-IN-1 V3.0 under VMS 5.5-2

Customer has a number of GPC conferences set up, which are accessed by both 
people on & off the node where the conferences reside.
Customer site has recently gone from a cluster with cluster alias MEL, to a
single node MELOIV, with cluster alias still enabled.
Since then, the moderators of a restricted conference have been unable to 
access theconference from either GPC or VAXnotes.
Some UNPRIVELEGED users are still able to access the conference, however.
Customer has tried moving the conference, which made no difference.

This has out-weirded me. I'm sure the cluster alias is involved in this 
nastiness, but why it is working for non-mods is beyond me.

Help please?

Thanks & regards,

Chele

T.RTitleUserPersonal
Name
DateLines
2796.1IDNTCR::RHOTONJohn Rhoton @TNO - DTN 871.7947Thu Jun 03 1993 09:3620
    re: .0  
    
    While it probably has something to do with your DECnet alias
    characteristics,  I can't tell from reading the note what the problem is
    but I can tell you what I would do to find out.  With restricted VAX
    Notes conferences the server will compare the DECnet node and username
    pair with those of all members of the conference.  If any match then
    it will open the conference.  So you need to find out what the incoming
    DECnet node and username pair are for the users where access is failing.
    
    One way to do this would be to create a dummy unrestricted conference
    (on the same node as the restricted conference where access is failing)
    and have the users in question write a note each in the conference. 
    You can look at who is recorded as the authours of those notes and then
    compare these node-username pairs with those in the membership list of
    the conference.  The problem should become apparent at that point.
    
    I hope this helps,
    
    John
2796.2twilight zone addressingGIDDAY::BURTChele Burt - CSC Sydney, DTN 7355693Wed Jun 09 1993 03:1917
Hello John ('n'all)

Customer set up the dummy conference as requested, wrote a few notes and
replies, then had the person who initalially reported the problem (accessing
the restricted conference) add a note.
The person with the orginal problem is accessing the new conference via MEL01V
(ie the actual Nnode name) wheras everyone else is accessing it via the 
cluster alias, MEL.

Where is the network address being picked up from? Cos his User profile entry
doesn't have anything in the NODE field, and his Network Profile Network
Address is set to MEL, as is everyone else.

Thanks & regards,

Chele

2796.3IDNTCR::RHOTONJohn Rhoton @TNO - DTN 871.7947Wed Jun 09 1993 10:0613
    re: .2
    
    The node name of the network address is picked up from the volatile NCP
    database of the server node.  I have never heard of it working
    inconsistently on a per-user basis.  Is it possible that the new
    conference is on a cluster and the user with the problem is accessing
    it through a different node?
    
    By the way, this problem should not be limited to Group Conferencing so
    you may want to cross-post it in the main VAX Notes conference where
    they are more knowledgeable in this area.
    
    John
2796.4One possible differenceIOSG::SHOVEDave Shove -- REO2-G/M6Wed Jun 09 1993 16:475
    Are they all referring to the conference (in their notebooks) in the
    same way? Especially local users - do they refer to it as Filename or
    0::Filename or node::Filename or cluster-alias::Filename ?
    
    Dave.
2796.5thankyouGIDDAY::BURTChele Burt - CSC Sydney, DTN 7355693Fri Jun 18 1993 08:3619
Hello and greetings,

Most users were accessing the conference via filename, ie no node number, 
nodename or alias-name.

We tried (with me coaching over the phone) to get the moderator-who-couldn't 
access to add the conference in a variety of flavours. No dice - still unable 
to access conference. Did an Update. Tried again. He got in - yay - had him 
modified all moderators so they could access via either alias or node name.

There is now joy in mudville.

But fears are held for the time when they eventually get their node-names & 
alias sorted out...


Thanks & regards,

Chele