[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

2785.0. "Mismatched Software Pre-requisits problem." by HTSC19::SIMONLAU () Wed Jun 02 1993 10:24

    Hi,
    
    A customer running pre-installation of the ALL-IN-1 V3.0 ( upgrade from
    V2.4 ) encountered a problem. After input "YES" of the questions:
    
    Do you want to continue (without CDA support)?
    Do you want to continue (without Group Conferenceing support support)?
    
    and checking of required shareable libraries, system parameters,
    customised libraries, reserved file names and specific logical
    conflicts, the following message was found:
    
    "This installation will fail due to mismatched software prerequisites
     ........................................"
    
    
    the customer has NO DECWindow, CDA and Group conference. From note
    1638 of this conference, a similar problem had been posted, but I 
    didn't get the idea how to eliminate the problem.
    
    Anybody help please ?
    
    
    Thanks
    Simon
    
T.RTitleUserPersonal
Name
DateLines
2785.1Other errors...??IOSG::HALLCDenser than a Black Hole SingularityWed Jun 02 1993 10:378
Hi Simon,

The installation WILL allow you to continue without CDA and NOTES.  Did other
errors occur earlier in the checks?  The message "mismatched software pre.."
also refers to system parameters.  Have another look at the log file!  

Cheers,	
	Chris.
2785.2the fix to 1638 wasAIMTEC::WICKS_AJune 7-13 Real Football in the U.SWed Jun 02 1993 17:448
    Simon,
    
    the fix to 1638 was to delete the obsolete NOTES$***.EXE that the
    installation code was finding.
    
    Regards,
    
    Andrew.D.Wicks
2785.3Not enough disk space !!HTSC19::SIMONLAUThu Jun 03 1993 06:0127
    Re: .1 & .2
    
    Thanks for all your input. 
    
    There's a message saying that the system parameter CTLPAGES was too
    low ! And the customer will correct that and retry after reboot the
    system. 
    
    Another question comes out:
    
    The customer has his ALL-IN-1 installed in disk #2 (has more than
    enough space available) and his system disk is in disk #0 (SYS$DEVICE,
    and has limited space available), during pre-installation checking the 
    disk space, a waring saying that not enough disk space for
    installation.
    
    The customer wants to install the new version into disk #2, what should
    he do then ? Continue the pre-installation procedure ? Or ..... ??
    
    
    Your response is much appreciated.
    
    
    Thanks
    Simon
     
    
2785.4Addition to .3HTSC19::SIMONLAUThu Jun 03 1993 10:0317
    Addition to .3:
    
    One more question:
    
    Is it possible to do a fresh installation without removing the old
    system ?
    
    The customer wants to keep his V2.4 system and has a fresh V3.0
    system installation, but if he choose the fresh installation option,
    it will check the existing directories, logicals ... , and refuse to
    carry on ! 
    
    (The customer doesn't want use the Upgrade/Coexit option !)
    
    Thanks
    Simon
    
2785.5Hide it if you want...IOSG::PYEGraham - ALL-IN-1 Sorcerer's ApprenticeThu Jun 03 1993 12:519
    You can fool the system into doing a fresh installation by making the
    current system invisible. You can do this by deassigning all the OA$*
    logicals, so that we can't find the image.
    
    Please note that if you do this, the parts of the old system in system
    directories will almost certainly be overwritten and it's very unlikely
    that the old system will work again.
    
    Graham