| Title: | *OLD* ALL-IN-1 (tm) Support Conference |
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 |
| Moderator: | IOSG::PYE |
| Created: | Thu Jan 30 1992 |
| Last Modified: | Tue Jan 23 1996 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4343 |
| Total number of notes: | 18308 |
Hi there,
we are using ALL-IN-1 V3.0 and having the following problems with two
of the housekeeping procedures:
1.
When the housekeeping proc. TEST_AND_REPAIR_USER_AREAS run , after
midnight, it detects that some users are logged into their ALL-IN-1
account. Therefore, it doesn't complete its job and exits saying:
Phase 3 will not continue due to errors found in Phase 1 and/or Phase 2...
...check phase 1/phase 2 of this log file.
The log file contains the message:
Scanning Drawer [xxxxxxx.yyyyyyyyy]zzzzzzzzz at 01:34 AM
------------------------------------------
Failed to access Drawer
-- Drawer in use
** This error would prevent TRM from completing **
However, the "accused users" are not logged in, at that time. Our ZAP
(idle processes and users killer) does its job perfectly. None survives
after 40 min of inactivity! I even monitored the system (on a sleepless
nigh...t, remotely via my modem from home), and there was no user using
ALL-IN-1 before and while the above procedure was running.
Any clues on that?
2.
The procedure REORGANIZE SYSTEM FILES runs perfectly and does its job.
I checked the log file, and all files are converted normally. But...,
towards the end of the log file there is a line saying
%SMJACKET-E- Internal error in housekeeping procedure
I searched the entire log file and there no indication of previous
errors. Why do I get this message line, which generates an ALL-IN-1
message to be sent to the Manager's account, while the procedure has
done its job? Any clues on this one?
regards
Nicholas
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 2739.1 | IOSG::MAURICE | Night rolls in, my dark companion | Fri May 21 1993 09:04 | 14 | |
Hi,
On the first question, to find out who has the drawer open the easiest
way is to do a:
$sho dev/files/out=a.tmp ddddd
$sear a.tmp xxxxxx
where ddddd is the disk the drawer is located on
xxxxx is the ALL-IN-1 user name of the drawer.
HTH
Stuart
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| 2739.2 | Moi an FCS expert?? Non! | IOSG::BILSBOROUGH | Just testing. Please ignore!!! | Fri May 21 1993 10:05 | 6 |
I thingk the first problem could be due to a document in that drawer
currently being reserved and gets locked by the file cabinet server.
This is a known problem.
Mike
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| 2739.3 | Fixed in V3.0-1 | IOSG::MAURICE | Night rolls in, my dark companion | Fri May 21 1993 11:40 | 14 |
Mike's right - it will be the FCS that has the files open. The TRU
procedure does not require a system shutdown, and so the FCS would not
have been stopped.
In V3.0-1 TRU has been fixed so that the drawer in use messages are no
longer accompanied by "** This error would stop TRM from completing **"
messages, and will not cause a housekeeping failure mail message.
If you have no users running, then you could have shutdown ALL-IN-1,
and this would have stopped the FCS.
Cheers
Stuart
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| 2739.4 | Number 2 looks familar also | AIMTEC::WICKS_A | Alphatraz - Coming Summer 93 | Sat May 22 1993 02:27 | 8 |
Nicolas,
i believe that your second problem is also a 'known one' have you
searched this notesfile or STARS?
regards,
Andrew.D.Wicks
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| 2739.5 | No answer yet | EVOCDG::DEC_HELLAS | Mon May 24 1993 08:32 | 20 | |
Ref. to .1: Stuart thanks for your fast reply, but I have been using the
"show/out=xxx & search xxx 'string'" technique since VMS V4.5 in mid
80's. The problem is not there. The problem is that there is a bug. And
it will not do any good to monitor the FCS after mid-night to find out
that... FCS keeps the user's files locked!(PS: ALL-IN-1 managementt takes
approximately lless than 3 or 5% of my time, and... I would spend no
extra time after midnight to watch ALL-IN-1 processes. I did it once
and that was enough!).
Ref. to the rest: Thanks, guys. I have been using the TIMA/STARS database
extensively for various things, but not for these two specific
problems. I first posted my questions here.
thanks and regards
Nicholas
Nicholas
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