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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

2710.0. "ALL-IN-1 V3.0 & VTX V4.0" by GIDDAY::BURT (Chele Burt - CSC Sydney, DTN 7355693) Thu May 13 1993 06:44

Hello and Greetings,

Customer has just upgraded his ALL-IN-1 system from v2.4 to v3.0-1.
They have been successfully using VTX from ALL-IN-1 under the 2.4, and are now 
finding a number of problems.
They are running VTX v4.0, which according to the ALL-IN-1 Installation, is 
just fine. According to every article I've seen in STARS, and the SSA, what 
they need is v4.1.
They don't want to upgrade unless it is absolutely to do so, as they hope to 
upgrade to v5.1 in the not so distant future. I take it that VTX 5.1 is 
supported?

The main problems they're getting relate to printing.
WP P to VTX$que returns an error
%VTX-E-WPS_NOHEADER-HEADER NOT FOUND - FILE NOT CREATED
There is zip in the tracefile.

Subscribers also experiencing print problems - no longer printing to the
default printer specified in their ALL-IN-1 profiles. Prints to SYS$PRINT
instead.

Printer definitions etc seem just fine.

Comments please?

Thanks & regards,

Chele B
T.RTitleUserPersonal
Name		DateLines
2710.1GIDDAY::BURTChele Burt - CSC Sydney, DTN 7355693Thu May 13 1993 08:1611
Hello again,

I've just done a bit more reading and found that VTX 4.0 is NOT supported
under VMS 5.5-2.
My query about support for 5.1, however, remains.

Thanks & regards,

Chele B
2710.2is VTX 5.1 supported under ALL-IN-1 V3.0GIDDAY::BURTChele Burt - CSC Sydney, DTN 7355693Mon May 17 1993 01:360
2710.3Big difference between "supported" and "works"SCOTTC::MARSHALLSpitfire Drivers Do It ToplessMon May 17 1993 10:1015
Chele,

Seeing as everyone else is ignoring your notes, here's a wild guess to try and
help you:

I know of no reason why VTX V5.1 shouldn't work with ALL-IN-1 V3.0.  The only
thing that springs to mind is you may have to invoke VTX/CLASSIC, just in case
there are some bits of the new interface that ALL-IN-1 doesn't understand.  I
think VTX is invoked from a script, so this should be simple to customise to
add the qualifier.

However, just because it may work, doesn't mean we officially support it.  I
don't know where you'd go to find that out.

Scott
2710.4it is supported and it does workRDGENG::POVEYTom, REO-D3/3G, DTN: 830-4263Tue May 18 1993 19:2019
    first the admin bit -- please post questions like this in the
    vtx_technical conference on VIA That one is scanned by VTX folk
    regularly. VIA is a temporary home until casee:: reappears.
    
    To answer the question: yes -- VTX V5.1 is supported but the support
    comes with VTX not with ALL-IN-1. Also, it is improved in T5.2-4
    (current field test) and may get improved still further before release.
    
    VTX supplies a new script, VTX.SCP and a new command procedure,
    VTX.COM. There is also another script to bring up the interrupt menu
    while you are in VTX. You should copy the scripts to the site TXL
    directory and "recompile". Copy the vtx.com to oa$library. The
    installation guide for T5.2 gives more details. The V5.1 guide should
    also give details but I don't have one handy to check.
    
    I'm working with ALL-IN-1 to fix some of these integration issues. It
    will get better!
    
    Tom
2710.5More info, pleaseTAVIS::LANDAUTzvi Landau - Digital Israel - Information SystemsTue Jun 08 1993 15:407
    re .1
    
    > I've just done a bit more reading and found that VTX 4.0 is NOT supported
    > under VMS 5.5-2.
    
    Are you sure ? Where did you read this ?
2710.6GIDDAY::BURTChele Burt - CSC Sydney, DTN 7355693Thu Jun 17 1993 04:1611
Yes,

I' sure, but it's been a while now so I can't remember exactly where - it was 
in a couple of places.
VTX v4.0 was last supported under VMS 5.3

May have been in the VMS doco, and definitely on a CSC supported products 
matrix.

Chele