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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

2685.0. "%OAFC-E-LANGUAGENS, unknown language/country code" by GIDDAY::LEH () Mon May 10 1993 11:01

IOS 3.0-1 on VMS 5.5-2

Picked up from OAFC server log file:

10-MAY-1993 11:14:48.77  Server: VAX8::"73="  Error: %OAFC-E-INTERR, Internal
error in File Cabinet Server  Message: CsiFifoFolder, Unknown language:

10-MAY-1993 11:15:36.05  Server: VAX8::"73="  Error: %OAFC-E-LANGUAGENS,
Language not supported  Message: UtltoUpper; Unknown country code:      ,
defaulting to 8-bit

It would probably be caused by selecting incorrect market code during 
installation,  GB instead of US, as adopted in Australia

The above warning/errors are still happening in the server log file. What 
kinds of related problems can they cause ? and how to fix it ?

The involved system was only about 1 day old, so nothing obviously wrong has 
been noticed.

Thanks

Hong
CSC Sydney
T.RTitleUserPersonal
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2685.1Not sure, it's a new oneCHRLIE::HUSTONMon May 10 1993 14:3117
    
    It means that either:
    
    1) You have customized a customized language on the system and you
       did not customize SYSTEM_FOLDERS.DAT, or..
    
    2) Something is internally corrup.
    
    What will it do? good question. THe code will default to upper casing
    by 8 bit ascii rules. If this is not good, then you will get corrupt
    strings like folder names, drawer names etc.
    
    Can you run the oafc$sysfold_seed utility and select the option to 
    list all languages? Put the output in here.
    
    --Bob
    
2685.2output from OAFC$SYSFOLD_SEEDGIDDAY::LEHTue May 11 1993 09:3782
Bob

Thanks for the info...

There didn't seem an option in OAFC$SYSFOLD_SEED to list all languages; 
instead it expected a 4-letter lang code, e.g. ENGB. 

I used OPEN to extract all records in their SYSTEM_FOLDERS.DAT, which seemed 
to contain identical entries as did on our internal system :

  XX = "CHCNHANZI                         ...������
  XX = "CHTWHANYU                         ...�ǵ�
  XX = "DA  DANISH                        ...INDBAKKE
  XX = "DEDEGERMAN                        ...EINGANG
  XX = "EL  GREEK                         ...INBOX
  XX = "ENGBBRITISH                       ...INBOX
  XX = "ENUSENGLISH                       ...INBOX
  XX = "ESESSPANISH                       ...NO LEIDOS
  XX = "FI  FINNISH                       ...SAAPUNEET
  XX = "FRCACANADIAN                      ...ARRIV�
  XX = "FRFRFRENCH                        ...ARRIV�
  XX = "IS  ICELANDIC                     ...ASENT
  XX = "ITITITALIAN                       ...RICEVUTO
  XX = "IW  HEBREW                        ...��
  XX = "JAJPJAPANESE                      ...�����
  XX = "KOKRHANGUL                        ...������
  XX = "NLNLDUTCH                         ...ONGELEZEN
  XX = "NO  NORWEGIAN                     ...INNKURV
  XX = "PTPTPORTUGUESE                    ...RECEBIDO
  XX = "SVSVSWEDISH                       ...INKORG

Details on ENGB and ENUS were as follows:

...............
        Enter the 4 letter country code: engb

        FOLDER NAME                       FOLDER TAG  FOLDER ORDER
        -----------                       ----------  ------------

        INBOX                                   1         FIFO
        READ                                    2         LIFO
        CREATED                                 3         LIFO
        OUTBOX                                  4         LIFO
        UNREAD                                  5         FIFO
        UNSENT                                  6         LIFO
        SENT                                    7         LIFO
        WASTEBASKET                             8         LIFO
        DISTRIBUTION LISTS                      9         LIFO
        PENDING ARCHIVE                         10        LIFO
        ARCHIVED DOCUMENTS                      11        LIFO
        DICTIONARIES                            12        LIFO
        RECOVERED DOCUMENTS                     13        LIFO
        RECOVERED SHARED DOCUMENTS              14        LIFO
        POSTMASTER MAIL NBS FROM MR             15        FIFO

        Enter the 4 letter country code: enus

        FOLDER NAME                       FOLDER TAG  FOLDER ORDER
        -----------                       ----------  ------------

        INBOX                                   1         FIFO
        READ                                    2         LIFO
        CREATED                                 3         LIFO
        OUTBOX                                  4         LIFO
        UNREAD                                  5         FIFO
        UNSENT                                  6         LIFO
        SENT                                    7         LIFO
        WASTEBASKET                             8         LIFO
        DISTRIBUTION LISTS                      9         LIFO
        PENDING ARCHIVE                         10        LIFO
        ARCHIVED DOCUMENTS                      11        LIFO
        DICTIONARIES                            12        LIFO
        RECOVERED DOCUMENTS                     13        LIFO
        RECOVERED SHARED DOCUMENTS              14        LIFO
        POSTMASTER MAIL NBS FROM MR             15        FIFO


The system involved started having intermittent problems on un-RESERVE certain 
docs in ex-SFCP drawers and unavailable FC server. They'll document in details 
those incidents when able to catch them.

Hong
2685.3Still not sure what to sayCHRLIE::HUSTONTue May 11 1993 15:3135
    
    Everythign from SYSTEM_FOLDERS.DAT looks fine. 
    
    I did go back and read the .0 though and noticed something:
    
>10-MAY-1993 11:15:36.05  Server: VAX8::"73="  Error: %OAFC-E-LANGUAGENS,
>Language not supported  Message: UtltoUpper; Unknown country code:      ,
>defaulting to 8-bit                                               ^^^^
                                                                    |
    What the heck is that? It should have the language code for the
    language that it did not understand. By having it blank I can think of
    a couple of potential problems:
    
    1) Partition.dat is corrupt and a drawer (or more than one) has no 
       language set for it.
    
    2) There is a session_char parameter when connecting to the FCS, one
       of the options for this is to tell the FCS that it should ignore
       the lnaguage stuff, the client will do all upper casing. I know that
       IOS never does it this way so something else may be amiss.
    
    Other than that I am at a loss. 
    
    You mentioned something about failed reserve/replace. THere are some
    problems about "dangling" reservations (Kevin want to help me out here)
    in which a document only gets half reserved or replaced. This may be
    a symptom of that, though I have never seen it show itself in this
    way before.
    
    More information would be nice.
    
    --Bob
    
    
    
2685.4Check PARTITON and PROFIL language fields...IOSG::PYEGraham - ALL-IN-1 Sorcerer's ApprenticeTue May 11 1993 19:169
    I would suggest a loop through the PARTITION dataset looking for
    drawers with blank or invalid language fields might be a good idea. A
    recent note here suggested that SFCP migrations could get problems if
    the language field wasn't correct. Maybe this is what happens!
    
    It's probably also worth checking the language field in the PROFIL
    records too, to ensure they are all BRITISH or whatever.
    
    Graham
2685.5PROFIL language fields already checkedGIDDAY::LEHTue May 11 1993 23:2712
    Graham in .4
    
    Will check out language field in PARTITION
    
    During upgrade, 2 SFCP accounts and one ordinary account had blank
    language field, which were reported by partition seeding and corrected
    promptly. The customer was quite positive about the language field in
    all PROFIL records with correct value: BRITISH
    
    Thanks 
    
    Hong
2685.6seeming to be stableGIDDAY::LEHWed May 12 1993 09:5419
    Hope latest discoveries were correct..
    
    o One heavily-used ex-SFCP cabinet did have blank language code field,
    which would have explained all the "...Unknown country code..." errors.
    It was on node VAX8 and since fixed, its server log hasn't shown any of 
    above errors for the past working day.
    
    Bob in .3
    
    o One node had default CHANNELCNT and its server log reported a number
    of problems, incl. those on reservations. Again, haven't seen these
    errors again since the upgrade of the above parameter.
    
    I'll post progresses when avail.
    
    Many thanks
    
    Hong