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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

2596.0. "Address Length in Distribution List" by KAOFS::M_BARNEY (Formerly Ms.Fett) Tue Apr 20 1993 21:33

    A customer has ALL-IN-1 V3.0 / Message Router V3.2 / VMS 5.5
    He is creating a mail message.
    
    In the TO: field he is adding a remote address that pops off the 
    screen when finished.
    
    No problem, if he does a Show Header afterwards, the entire address
    is present.
    
    However, when he adds this remote addressee to distribution list, it
    actually does truncate the address and fails to send to mail message.
    
    I was under the impression that address length problems had already
    been "addressed" as it were in this version. Is this still a problem
    in V3.0?
    
    Monica
T.RTitleUserPersonal
Name		DateLines
2596.1Can you give us an example of the addressTINNIE::SETHIAh (-: an upside down smile from OzWed Apr 21 1993 07:521
2596.2Under 200 notes but confusedAIMTEC::WICKS_Aon the Streets of San FranciscoMon Apr 26 1993 22:2910
    Monica,
    
    I've been away too long! the words distribution list, long address
    and Show header mean something but I'm having trouble picturing what
    your seeing (must be all that Californian beer) so could you explain
    a bit more.
    
    Regards,
    
    Andrew.D.Wicks
2596.3try a different beer!KAOFS::M_BARNEYFormerly Ms.FettWed Apr 28 1993 22:0838
    >>your seeing (must be all that Californian beer) so could you explain
    >>a bit more.
    
    You shoulda tried some British or German beer - then it would all
    make sense!
    
    alright: par exemple:
    
    we have a distribution list with two users on it. at the menu our
    customer writes:
    
    TO: @BLORT
    
    finishes creating his mail message, exits, and at the menu does a 
    SH (show header).
    What he sees at the bottom of the screen is:
    
    TO: Remote Addressee           (SXML%"joesmith%4154498"@FAX
    TO: Remote Addressee           (SXML%"joejones%4154498"@FAX              
    
    And the right hand bracket is missing; neither recipient will get
    the message. However, if we type the name into the to field ourselves
    thus:
    
    TO: SXML%"joejones%4154498"@FAX  
    
    and hit return, it will look the same, i.e.
    
    TO: Remote Addressee           (SXML%"joejones%4154498"@FAX              
    
    but WILL reach its destination, and doing a SH will give the 
    complete address with the right bracket included.
    
    
    Painted a better picture?
    
	Monica
2596.4SF has 3 brew pubs - I did them all!AIMTEC::WICKS_Aon the Streets of San FranciscoWed Apr 28 1993 22:4822
    Monica,
    
    OK I did do my fair share to support the Fuller, Smith and Turner
    Chiswick brewery too but I believe in supporting the local brew pubs
    too in the hope that one day America may forsake the tapwater that
    passes for beer here (:==:)
    
    On the techical question:
    
    Naturally enough when I try it I get the ) so I have to ask whether you
    can reproduce this /NOCUSTOM?
    
    I both typed SXML%"joejones%4154498"@FAX at the TO: field and put it
    into a DL and got (live cut-and-paste from another window!)
    
    TO: Remote Addressee                     ( SXML%"joejones%4154498"@FAX )
    
    Wonder if I could get a trip to Canada out of this (:==:)
    
    Regards,
    
    Andrew.D.Wicks
2596.5congratsKAOFS::M_BARNEYFormerly Ms.FettFri Apr 30 1993 20:335
    yes but, what if your name is not Joe Jones, but 
    Emmeline Featherstonhaugh ?
    
    Monica
2596.6No 'known' bugs in MAIL code!AIMTEC::WICKS_Aon the Streets of San FranciscoFri Apr 30 1993 20:5014
    Monica,
    
    Well that's different isn't it? I could only go on the example you posted
    in .3.
    
    How are you adding this emmeline address? i've just tried DLM, i've
    typed in the address by hand from DL E etc etc and the address always
    looks fine to me,
                     
    How about a reproducible set of commands that show this happen please.
        
    Regards,
    
    Andrew.D.Wicks
2596.7I triedKAOFS::M_BARNEYFormerly Ms.FettThu May 06 1993 20:488
    Well,
    I wanted to get him to give me more info, but he's changed the
    way he does things entirely an added everything to DDS.
    He wants to keep my call open until his upgrade this weekend - 
    we'll decide next week whether he wants to continue investigations....
    
    Monica
    (sorry for the wait!)
2596.8Reopen topic - need fix as well..TAV02::CHAIMSemper ubi Sub ubi .....Thu Aug 12 1993 08:3116
I would like to reopen this topic:

It appears that one of our customers using ALL-IN-1 V2.4 has a similar (if not
identical) problem. 

They have written a FAX interface (a CMU). If long addresses are entered
straight into TO: then the mail is sent correctly. If the address is added as
part of a distribution list, then apparently the address gets truncated.

The addresses are very similar in nature to those described in the original
replies. 

Thanks,

Cb.
2596.9if its reproducible SPR itAIMTEC::WICKS_AU.S.A 2 England 0 - I was there!Mon Aug 30 1993 21:537
    Chaim,
    
    well one would need a trace or something like an SPR wouldn't one?
    
    regards,
    
    Andrew.D.Wicks