| Title: | *OLD* ALL-IN-1 (tm) Support Conference |
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 |
| Moderator: | IOSG::PYE |
| Created: | Thu Jan 30 1992 |
| Last Modified: | Tue Jan 23 1996 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4343 |
| Total number of notes: | 18308 |
Hi,
A customer did last week a VMS upgrade from V5.3-1 to V5.5-2. They are still
using ALL-IN-1 V2.3. Until yesterday everything looks fine, but this morning
they have problems with the fetcher (access violation)
details from oamtimail.log:
$RUN_A1:
$ !
$ ! Run ALL-IN-1 and call the fetch routine.
$ !
$ ALLIN1/NOINIT/USER=POSTMASTER/PASSWORD=DECMAIL
OA$INI_INITIALIZE
DO OA$LIB:FETCHER_REFILE
%OA-W-CAB_CANT_FIND, The current File Cabinet document couldn't be found
MAIL MTI_FETCH_REMOTE
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=00000007, PC
=001554F0, PSL=03C00000
Improperly handled condition, image exit forced.
Signal arguments Stack contents
Number = 00000005 00000000
Name = 0000000C 20FC0000
00000000 7FEE58E4
00000007 7FEE58C4
001554F0 00155470
03C00000 002AEC90
002AEC90
00155639
0007E48C
00000000
Register dump
R0 = 0000000C R1 = 002AEC90 R2 = 00000000 R3 = 002AEDA8
R4 = 002AEC90 R5 = 0007E48C R6 = 00146FE2 R7 = 0007DDE8
R8 = 001470DF R9 = 00119590 R10= 00147219 R11= 0015846F
AP = 7FEE584C FP = 7FEE580C SP = 7FEE5888 PC = 001554F0
PSL= 03C00000
Has somebody an idea why this is suddenly happening ?
Thanks,
Martin
p.s Customer is running MR V3.1B which according to the compatibility matrix
isn't supported under VMS V5.5-2
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 2534.1 | A couple of suggestions | SCOTTC::MARSHALL | Spitfire Drivers Do It Topless | Tue Apr 06 1993 17:19 | 13 |
>> Has somebody an idea why this is suddenly happening ? The most common that I know of is if someone off-node sends mail with a WordPerfect bodypart to an ALL-IN-1 system that doesn't have the WordPerfect integration. There are several variations on this theme... Are you sure that all the messages that the fetcher is trying to process are "normal"? Also, did they re-link the ALL-IN-1 image? If not, it might be worth trying to see if it fixes the problem. Scott | |||||
| 2534.2 | Ah the good old v2.3 fetcher! | AIMTEC::WICKS_A | Oscar the Grouch is an Optimist! | Tue Apr 06 1993 17:32 | 12 |
Martin,
the old v2.3 Fetcher was very prone to display the old DCL overlay menu
(the dollar prompt) so if you can't get then off v2.3 at least make
sure they are fully patched.
Apart from the one Scott mentions I am sure that there are a few more
possible causes mentioned in the archived versions of this conference
Regards,
Andrew.D.Wicks
| |||||
| 2534.3 | fragmented disk was the bad boy | UTRTSC::SMEETS | Martin Smeets DS SSO Utrecht (NL) | Wed Apr 07 1993 09:29 | 8 |
Hi, The problem is solved. The errors were caused by a highly fragmented disk, on which the mailareas resides, with non-contigiuos directories. Thanks anyway, Martin | |||||