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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

2431.0. "*WISH* PRE-PAT housekeeping procedure to help in planning" by BUSHIE::SETHI (Man from Downunder) Thu Mar 18 1993 01:19

    Hi All,                                                 
    
    This is another one of my wishes I don't know if it's possible but it
    could be very useful.
    
    Customer when they are Preparing Accounts for Transfer (PAT) find that
    the safty margin of 100,000 free blocks may not be enough, especially
    if the account has been used for many years.  Needless to say it
    becomes a pain in the neck for the customer when the HouseKeeping fails
    and they have to than start making provision for free diskspace.
    
    Can we have an option the is a Pre-PAT option that would read the users
    DOCDB.DAT and produce a report listing how many documents the user has
    (both shared and private) and the amount of diskspace usage.  This
    would give the customer some indication as to how much free diskspace
    is required before doing a PAT.
    
    Of course this would be an option in additional option and should be
    very easy to write ;-).  What this would mean is that the customers at
    very large sites can plan before hand to transfer a users account. This
    saves us from getting calls from customers saying they have PAT'd the 
    account n number of times ;-).  Yes I know things have changed in 3.0 I
    am just having a bit of a laugh sorry.
    
    Regards,
    
    Sunil
T.RTitleUserPersonal
Name		DateLines
2431.1NearlyIOSG::TALLETTGimmee an Alpha colour notebook...Thu Mar 18 1993 08:1110
    
    	Hi Sunil,
    
    	This one very nearly made it into V3.0. My co-partner in crime
    	for Transfer User in V3.0 actually wrote this script and had
    	it working. I urged him to put it in the kit but he was TFSO'd
    	and it never made it.
    
    Regards,
    Paul
2431.2When can we have it ?BUSHIE::SETHIMan from DownunderThu Mar 18 1993 22:0816
    Hi Paul,
    
    >This one very nearly made it into V3.0. My co-partner in crime
     
    Nearly made it hhhmmm.  Well this is a very useful feature and will
    help the customers, so why did they leave out a useful feature ?  Makes
    the mind boggle ;-).
    
    I hope the code is still around and is packaged in a future release if
    not in 3.1.  I wish at times some people could spend time at the CSC in
    that way they will start to know what customers want and are doing with
    ALL-IN-1.
    
    Regards,
    
    Sunil
2431.3wish list item - increase the number of hours in a dayIOSG::ECHRISTIEEileen ChristieFri Mar 19 1993 09:1028
As always, I have added your wish to the wish list. You would not believe the
size of our wish list ... and it bears no relation to the size of our team.

This is where you can help. Can you quantify somehow the importance of a wish,
eg give the number of calls it generates, what would you drop in its favour, etc?

Remember, every wish competes with every bug fix and every product requirement. 
If we do one thing, another gets dropped. We hold QFDs, with CSCs involved, for 
new releases to gather and prioritise requirements, I dont think this one was 
raised.

We would rather work on something important to the customer than, for example,
fix a bug that is rarely experienced. You can help us when you send in SPRs by
giving us as much help as possible in prioritising them ... and keep sending in 
the wishes, they'll get carried forward to the next release's QFD.

To help you visualise us from so far away, we are all desperately keen on 
ALL-IN-1, 100% (at least!) committed to quality and working lots of our own time
to do the very best we can. If something doesnt get into the product it's often 
because no one convinced us it was more important than something else we were 
doing. We've got the right attitude, we just need all the facts we can get.

... must get back to beavering....

-eileen
2431.6BUSHIE::SETHIMan from DownunderMon Mar 22 1993 02:2026
    Hi Eileen and Andrew,                
    
    I will let you know how many calls each request generates where ever
    possible.  Sometimes after I have taken a call I can see a better way
    of doing thing so I enter a wish in the conference.
    
    By the way I am glad to know that the team is committed 100% to the
    quality of ALL-IN-1 I wouldn't expect any thing less, as the saying goes 
    there is always room for improvement.  Sorry if I tread on toes no harm 
    intended just want ALL-IN-1 to be a continuing success as always.
    
    This wish as generated a number of calls at least 2 or 3 per month. The
    main problem has been a lack of a tool to help a customer plan disk
    space requirements. As you know in 2.4 the archiving of the documents
    caused the customer a number of problems.  So an aid to help them plan
    would be a great idea, since we have the code why not include it in a
    PFR ?  It's a useful tool and I am sure the customers at large sites
    will use it often.
     
    Andrew you have been there and I am still here and it's fun :-). The
    CSC is away of getting feedback from our customers as well as helping
    them and that's what I like the most.
    
    Regards,
    
    Sunil
2431.7SM_FC_REPORT_SUMMARY.SCPIOSG::TYLDESLEYYou don't wanna do it like that..Mon Mar 22 1993 09:5419
Re. .0
We will see what we can do, but no promises. We have already two possible 
engineering solutions to this problem, written.

I know you had your tongue somewhat in cheek, but I'll rise to the bait
anyway (he said, mixing his metaphors!)...
    
>>>and should be very easy to write ;-).
this is often not the problem - there are many other things to be done
before it gets into the product:
    - specification, engineering approval, check that it 
meets requirements of all sites/performance/quality, testing, building and 
so on... Also, the general concept may be easy to code, but the peripheral 
stuff (adding message symbols, internationalizing, formatting output) all 
takes time to do properly.

Anyway, as I said, we'll see what can be done fairly quickly... ;-)
Cheers,
DaveT