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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

2295.0. "File Cabinet object does not exist" by OSLACT::SIGURDA_P () Fri Feb 19 1993 14:54

After upgrading to Version 3.0-1 on a V3.0 ALL-IN-1 system, refile an unread mail message (RFD)
into another drawer gives following error message:

File Cabinet object does not exist

I've found a Stars article wich explains this situation.

The message should be:

   "Cannot refile an UNREAD or NOTED document between drawers"


This was possible in version 3.0.

Is there any possibility to fix this problem.

My customers telex system uses this option.




Best regards

Sigurd, DS, Norway
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2295.1Not today AIMTEC::WICKS_AWALES 10 England 9Fri Feb 19 1993 16:209
    Sigurd,
    
    No as discussed earlier in this notesfile this is currently a known
    problem with ALL-IN-1 v3.0-1. Please contact you local CSC if you need
    details of any possible patch.
    
    Regards,
    
    Andrew.D.Wicks
2295.2More info .OSLACT::SIGURDA_PMon Feb 22 1993 09:2626
My customer has A1_ECO001030 installed.

In the section 'Problems Solved by This Patch Kit' of the release notes, the 
following are said: 



        "Cannot refile an UNREAD or NOTED document between drawers" is
        displayed. However, if the user then immediately attempts to refile
        the document again, the error message "The document you have specified
        does not exist" is displayed, and no other operations on that document
        during the read are possible.


The situation after the patch has been installed is like described in .0.

So my question is: Is there any possibilities to refile an UNREAD or NOTED 
                   document between drawers?


Regards,

	Sigurd, DS, 
	Digital, Norway.

	Sigurda @NWO
2295.3No difference in functionality, just a message changeIOSG::STANDAGEOink...Oink...MoooooooooooooooooooooooooooooooooMon Feb 22 1993 13:3512
    
    Basically there is no difference in functionality between V3.0 and
    V3.0-1 regarding the operation you describe, only with V3.0-1 the
    informative message has been lost. 
    
    The functionality remains as it has always been, you cannot refile
    UNREAD or NOTED documents between drawers.
    
                                       
    Kevin.
    
    
2295.4FAM IS THE PROBLEM.OSLACT::SIGURDA_PThu Feb 25 1993 13:0121
I have done some further investigations onsite, and I have figured out what the 
problem really is about.

After patch A1_ECO001030 was installed, File Attachment as Message (Attachment to
an unread mail) into another drawer results in the same error message as 
described in my original reply.  ** File Cabinet object does not exist **.

This was not happening with ALL-IN-1 IOS V.3.0 , my customer says.



Is there any workaround for this problem?  Or is this the way it's supposed
to be?

Sorry about asking the wrong questions in .0 and .2.



Thanks in advance,

Sigurd, Digital Norway.
2295.5Known ProblemCHRLIE::HUSTONThu Feb 25 1993 16:368
    This is a known problem in V3.0-1, it is being fixed in a possible future
    patch.
        
    If your customer really gets upset about it escalate the problem and see if
    there is a fix available.
    
    --Bob